311Direct vs Laundryvalue
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
311Direct
Report neighborhood issues and code violations directly to the 311 Contact Center. Users can attach photos, provide details, and track the status of their submissions. Anonymity is an option, or users can provide contact information for follow-up.
- Report neighborhood problems
- Submit code violations
- Attach photos to reports
- Track report status
- Anonymous reporting option
- Create user profiles
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311Direct is a mobile application which enables the residents of Miami-Dade County to report neighborhood problems and code violations to the 311 Contact Center. Users can attach a photo of the problem Submit relevant details Choose to remain anonymous or provide their contact info for follow-up Check the status of their submitted reports Create a profile for fast reporting Use Ask 311 to contact the call center
Laundryvalue
Easily pay for laundry cycles using your phone at participating commercial laundromats. Purchase credit within the app and use Bluetooth to start machines and track your transaction history. Receive alerts when your laundry is done.
- Bluetooth machine control
- In-app credit purchase
- Transaction history
- Machine availability view
- Cycle completion alerts
- QR code scanning
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ATTENTION: Only for use in participating Commercial Laundries locations. Laundryvalue is an iPhone application providing the easiest and smartest complete laundry solution. This app allows you to pay for laundry cycles from your account by using Bluetooth to communicate with the washer or dryer. Simply use Laundryvalue to purchase credit right from the app, then use that credit for your laundry. A full accounting is available to see your transaction purchase history. • Scan the QR code of your laundry room (one time process) • Start laundry machines via Bluetooth by scanning QR code on the machine • Check your card/account balance, and add value to your account for laundry. For participating laundry rooms, you can view machine availability as well as receive alerts when your laundry cycle is complete.
Screenshots
Verdict
The clearest difference is review sentiment: Laundryvalue at 84% against 311Direct's 27%. Laundryvalue also leads on rating (4.8 vs 2.9) and ratings volume (4.3K vs 9). 311Direct's advantage is ads (none vs shown) and monetization model (free vs free with in-app purchases). On price, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Laundryvalue holds the better App Store score, 4.8 against 2.9. That said, the two scores are not equally well evidenced: Laundryvalue has 4.3K ratings behind it against 9, so its average is the more settled of the two. Written reviews point the same way: 27% of 311Direct's written reviews are positive against 84% of Laundryvalue's.
311Direct ships an update every 2 months, Laundryvalue every 12 months. The most recent releases landed on July 6, 2026 and September 24, 2026 respectively.
| Parameter | 311Direct | Laundryvalue |
|---|---|---|
| Price | Free | Free |
| Rating | 2.9 (9 ratings) | 4.8 (4.3K ratings) — better |
| Positive reviews | 27.3% of reviews | 84.3% of reviews — better |
| Number of ratings | 9 | 4.3K — better |
| Update frequency | Every 2 months — better | Every 12 months |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.1 | 10.0 — better |
| Further details — not scored | ||
| Size | 51 MB | 44 MB |
| Age rating | 4+ | 4+ |
| Developer | Miami-Dade County | KioSoft Technologies LLC |
Customer experience
311Direct
Laundryvalue
Bugs and requests
311Direct
Not enough reviews yet to summarise bugs or requests.
Laundryvalue
Reported bugs
4 issues- Login/password issues
- Inability to add funds
- Inconsistent machine connectivity
- Cycle status not updating properly
Requested features
5 requests- Display machine availability status
- Allow adding funds in smaller increments
- Implement alarm/notification when cycle is complete
- Store multiple payment methods
- Improve offline functionality
In-app purchases
311Direct
No in-app purchases
Laundryvalue
No in-app purchases
