311Direct vs DashPass Pickup
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
311Direct
Report neighborhood issues and code violations directly to the 311 Contact Center. Users can attach photos, provide details, and track the status of their submissions. Anonymity is an option, or users can provide contact information for follow-up.
- Report neighborhood problems
- Submit code violations
- Attach photos to reports
- Track report status
- Anonymous reporting option
- Create user profiles
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311Direct is a mobile application which enables the residents of Miami-Dade County to report neighborhood problems and code violations to the 311 Contact Center. Users can attach a photo of the problem Submit relevant details Choose to remain anonymous or provide their contact info for follow-up Check the status of their submitted reports Create a profile for fast reporting Use Ask 311 to contact the call center
DashPass Pickup
This app enhances school dismissal safety and efficiency. It employs patented technology to manage student release, ensuring a controlled flow from classroom to pickup zone.
- Patented release moderation technology
- Manages student flow from classroom
- Controls release until car leaves zone
- Enhances dismissal safety
- Speeds up pickup process
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DashPass uses patented technology that moderates the number of students released at one time, from the moment they leave the classroom until their car leaves the school pickup zone.
Screenshots
Verdict
The clearest difference is update cadence: DashPass Pickup at fortnightly against 311Direct's every 2 months. DashPass Pickup also leads on ratings volume (167 vs 9) and rating (3.1 vs 2.9). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
DashPass Pickup holds the better App Store score, 3.1 against 2.9. That said, the two scores are not equally well evidenced: DashPass Pickup has 167 ratings behind it against 9, so its average is the more settled of the two. Written reviews complicate that: 27% of 311Direct's written reviews are positive against 21% of DashPass Pickup's, so the app with the better star average is not the one people write more warmly about.
311Direct ships an update every 2 months, DashPass Pickup fortnightly. The most recent releases landed on October 16, 2026 and October 17, 2026 respectively.
| Parameter | 311Direct | DashPass Pickup |
|---|---|---|
| Price | Free | Free |
| Rating | 2.9 (9 ratings) | 3.1 (167 ratings) — better |
| Positive reviews | 27.3% of reviews — better | 21.2% of reviews |
| Number of ratings | 9 | 167 — better |
| Update frequency | Every 2 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.1 | 15.0 — better |
| Further details — not scored | ||
| Size | 51 MB | 89 MB |
| Age rating | 4+ | 4+ |
| Developer | Miami-Dade County | Dash Education Solutions, LLc |
Customer experience
311Direct
DashPass Pickup
Bugs and requests
311Direct
Not enough reviews yet to summarise bugs or requests.
DashPass Pickup
Reported bugs
15 issues- App freezes and won't let user past introduction
- App freezes due to 'unexpected errors'
- Geofence not recognizing location within 10-20 feet
- App doesn't show child's name
- App auto-releases other children when picking up a different child
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- App doesn't recognize when user is at the school
- App doesn't work properly
- App doesn't allow adding additional drivers
- App doesn't let user select child for release until later than actual dismissal time
- App doesn't recognize location within 20 ft
- App location errors
- App doesn't allow adding a student due to frozen screen
- App doesn't allow login because user is not registered but also not allowed to sign up again
- App requires manual request for release and won't allow early release without staff approval
- App releases both children at the same time when individual release is needed
Requested features
5 requests- Option to release students individually
- Guidelines for schools to use the app better
- Easier way to create carpools when adults are not together
- Developer to change app permission to 'while using the app' for location
- Spell check before submitting app
In-app purchases
311Direct
No in-app purchases
DashPass Pickup
No in-app purchases
Questions
Is 311Direct free?
Is DashPass Pickup free?
Which has better reviews, 311Direct or DashPass Pickup?
Do 311Direct or DashPass Pickup have ads?
Which is updated more often, 311Direct or DashPass Pickup?
Other comparisons
