311Direct vs Gates Residences
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
311Direct
Report neighborhood issues and code violations directly to the 311 Contact Center. Users can attach photos, provide details, and track the status of their submissions. Anonymity is an option, or users can provide contact information for follow-up.
- Report neighborhood problems
- Submit code violations
- Attach photos to reports
- Track report status
- Anonymous reporting option
- Create user profiles
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311Direct is a mobile application which enables the residents of Miami-Dade County to report neighborhood problems and code violations to the 311 Contact Center. Users can attach a photo of the problem Submit relevant details Choose to remain anonymous or provide their contact info for follow-up Check the status of their submitted reports Create a profile for fast reporting Use Ask 311 to contact the call center
Gates Residences
Control access to your apartment remotely. This application enables you to unlock your door using your smartphone in buildings equipped with the Gates system. You can also manage access for other residents and generate temporary guest keys.
- Open apartment door remotely
- Manage building access
- Create guest keys
- Invite additional owners
- Smart door control
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Smart door control for your apartment. This app will allow you to open your apartment door in buildings that use the Gates software. The initial user and password will be provided by your building manager. You can invite more owners for your apartment and create guest keys.
Screenshots
Verdict
The clearest difference is rating: Gates Residences at 3.4 against 311Direct's 2.9. Gates Residences also leads on update cadence (fortnightly vs every 2 months). 311Direct's advantage is device support (3 vs 1). On price, review sentiment, ratings volume and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Gates Residences holds the better App Store score, 3.4 against 2.9. Both are backed by a comparable volume of ratings — 9 and 12 respectively. Written reviews complicate that: 27% of 311Direct's written reviews are positive against 25% of Gates Residences's, so the app with the better star average is not the one people write more warmly about.
311Direct ships an update every 2 months, Gates Residences fortnightly. The most recent releases landed on October 16, 2026 and October 3, 2026 respectively.
| Parameter | 311Direct | Gates Residences |
|---|---|---|
| Price | Free | Free |
| Rating | 2.9 (9 ratings) | 3.4 (12 ratings) — better |
| Positive reviews | 27.3% of reviews — better | 25.0% of reviews |
| Number of ratings | 9 | 12 — better |
| Update frequency | Every 2 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.1 — better | 16.6 |
| Further details — not scored | ||
| Size | 51 MB | 106 MB |
| Age rating | 4+ | 4+ |
| Developer | Miami-Dade County | Multitronik LLC |
Customer experience
311Direct
Gates Residences
In-app purchases
311Direct
No in-app purchases
Gates Residences
No in-app purchases
Questions
Is 311Direct free?
Is Gates Residences free?
Which has better reviews, 311Direct or Gates Residences?
Do 311Direct or Gates Residences have ads?
Which is updated more often, 311Direct or Gates Residences?
Other comparisons
