Comparison

311Direct vs Miami Beach Gov

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

311Direct

Report neighborhood issues and code violations directly to the 311 Contact Center. Users can attach photos, provide details, and track the status of their submissions. Anonymity is an option, or users can provide contact information for follow-up.

Highlights
  • Report neighborhood problems
  • Submit code violations
  • Attach photos to reports
  • Track report status
  • Anonymous reporting option
  • Create user profiles
Features
Read full description

311Direct is a mobile application which enables the residents of Miami-Dade County to report neighborhood problems and code violations to the 311 Contact Center. Users can attach a photo of the problem Submit relevant details Choose to remain anonymous or provide their contact info for follow-up Check the status of their submitted reports Create a profile for fast reporting Use Ask 311 to contact the call center

About

Miami Beach Gov

Access city government resources directly from your mobile device. Report issues, check beach conditions, track public transit, pay bills, and stay informed about local news and events.

Highlights
  • Report city concerns
  • Check beach conditions
  • Track city trolley
  • Pay city fees
  • Stream MBTV live
  • City news updates
  • Event calendar
Read full description

The official City of Miami Beach mobile app that brings the resources of city government directly to residents and businesses. Key features include the ability to report concerns, check current beach conditions, track the free citywide trolley, pay fees, stream MBTV live, stay current on city news and view a comprehensive calendar of meetings and events.

Screenshots

311Direct4 screens
Miami Beach Gov4 screens

Verdict

The call

The clearest difference is rating: Miami Beach Gov at 5.0 against 311Direct's 2.6. Miami Beach Gov also leads on review sentiment (36% vs 27%). 311Direct's advantage is update cadence (every 2 months vs every 5 months) and ratings volume (13 vs 3). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Miami Beach Gov holds the better App Store score, 5.0 against 2.6. Both are backed by a comparable volume of ratings — 13 and 3 respectively. Written reviews point the same way: 27% of 311Direct's written reviews are positive against 36% of Miami Beach Gov's.

UpkeepUpdate frequency

311Direct ships an update every 2 months, Miami Beach Gov every 5 months. Both last shipped on November 1, 2026.

Scorecard4 real differences · 6 level
311Direct versus Miami Beach Gov: the parameters behind the verdict, then further details
Parameter311DirectMiami Beach Gov
PriceFreeFree
Rating2.6 (13 ratings)5.0 (3 ratings) — better
Positive reviews27.3% of reviews36.0% of reviews — better
Number of ratings13 — better3
Update frequencyEvery 2 months — betterEvery 5 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.115.0 — better
Further details — not scored
Size51 MB70 MB
Age rating4+4+
DeveloperMiami-Dade CountyCity of Miami Beach

Customer experience

311Direct

All ratings9 ratings
Positive44.4%
Neutral0.0%
Negative55.6%
Written reviews44 reviews
Positive27.3%
Neutral4.5%
Negative68.2%

Miami Beach Gov

All ratings3 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews25 reviews
Positive36.0%
Neutral16.0%
Negative48.0%

In-app purchases

None

311Direct

No in-app purchases

None

Miami Beach Gov

No in-app purchases

Questions

Is 311Direct free?
311Direct is free to download, with no in-app purchases.
Is Miami Beach Gov free?
Miami Beach Gov is free to download, with no in-app purchases.
Which has better reviews, 311Direct or Miami Beach Gov?
Miami Beach Gov is rated higher. 311Direct averages 2.6 out of 5 from 13 ratings, while Miami Beach Gov averages 5.0 from 3 ratings.
Do 311Direct or Miami Beach Gov have ads?
Neither 311Direct nor Miami Beach Gov shows ads.
Which is updated more often, 311Direct or Miami Beach Gov?
311Direct ships an update every 2 months, and Miami Beach Gov every 5 months. Most recently, 311Direct was updated on November 1, 2026 and Miami Beach Gov on November 1, 2026.

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