Mashreq UAE vs Rakbank
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Mashreq UAE
This digital banking app offers secure and convenient access to your finances. Open accounts instantly, manage investments, make transfers, and access exclusive lifestyle perks and savings opportunities. It provides a comprehensive suite of tools for everyday banking and financial planning.
- Instant digital account opening
- Salary transfer benefits
- High-yield savings accounts
- Investment options from $1
- Cardless ATM withdrawals
- Bill payments and mobile recharges
- 24/7 virtual assistant support
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Secure and convenient digital banking with Mashreq Mobile App – Smarter banking in your pocket! Experience the UAE’s top-rated banking app, trusted across the nation. From high-interest savings accounts and international money transfers to investment in US stocks from the UAE and family banking, discover a world of powerful financial tools at your fingertips with the award-winning, globally recognised mobile banking app. Open a bank account online instantly Open a bank account online in the UAE instantly with Mashreq - no paperwork, no waiting. Just a few taps and you're ready to bank. Get more value with Mashreq NEO PLUS • Transfer salary of AED 10,000+ or maintain an average balance of at least AED 50,000 to become eligible for exclusive Mashreq NEO PLUS benefits. • Mashreq NEO PLUS Saver Account: Get market-leading rates on savings — 6.25% p.a. if you transfer salary to Mashreq NEO Account OR 5% p.a. if you maintain AED 50,000+ in NEO PLUS Saver Account. Shariah-compliant Islamic products also available. • Fee-free everyday banking: Enjoy free ATM withdrawals worldwide, local & international money transfers and chequebooks. Exclusive benefits with Mashreq NEO • Earn up to AED 9,500 cashback when you transfer your salary, refer friends, shop, remit and invest through Mashreq NEO or Mashreq Al Islami. • Instant digital bank account opening: Open a Mashreq NEO Account or Mashreq Al Islami Account in minutes. No paperwork required. • Exclusive shopping and dining offers: Enjoy fantastic discounts at your favourite outlets. • International money transfers: Send money to 40+ countries in a flash through Quick Remit. Invest in US stocks from the UAE - From just USD 1 Explore digital wealth options — US stocks, smart portfolios, mutual funds, and more: • Real-time tracking. • Earn interest/profit on deposits. • Buy Mashreq Millionaire Certificates in-app. All-in-one banking dashboard with Mashreq Mobile App • Apply for credit cards, loans or financing in minutes. • Manage card controls, limits, PIN and spending preferences. • Request chequebooks, manage e-statements and update details easily. • Add cards to Apple Pay, Google Pay & Samsung Pay digital wallets. Effortless transfers and payments • Make local and international transfers with just a few taps. • Transfer funds using your mobile number and email ID via Aani instant payments. • Recharge mobile credits and pay bills online. • Cardless cash option to withdraw cash from Mashreq ATMs. Dedicated customer support Find answers fast with 24/7 Customer Care, helpful videos and our always-on chatbot Mashreq Virtual Assistant. Services Hub • All your essentials. One smart space. • Access over 40 services - from cardless cash withdrawal in the UAE and e-statements to letter requests and more - all within one convenient location. T&Cs apply. Why Mashreq UAE Mobile App? Whether you're saving, spending, investing or travelling, Mashreq UAE Mobile App empowers you to do it all - securely and effortlessly. Download Mashreq UAE Mobile App today and start banking smarter. Mashreq Group HQ Building Plot No 3450782 Umniyati Street (off Al Asayel Street) Burj Khalifa Community Dubai, UAE
Rakbank
Manage your banking needs with a secure and intuitive mobile application. Open accounts digitally, make quick payments, and transfer funds easily. Access customer support through live chat for a seamless banking experience.
- Digital account opening
- Biometric login
- Card activation and PIN reset
- Multiple bill payments
- Instant fund transfers
- Cardless ATM withdrawals
- Live chat support
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Our app brings you a simple yet secure way to manage, move and grow your money. YOUR MONEY ON YOUR TERMS - Get a clearer, more intuitive view of your finances from the moment you log in - Bank your way and enjoy a full experience in English or Arabic - Make your money work for you with gold, silver, crypto and other investments - Full control over cards, limits and repayments PAYMENTS MADE SIMPLE - One place for every payment - Send money across the UAE and abroad in a few taps - Pay all your due bills in one go - Repeat payments: set once, sorted forever - Send cash to contacts instantly - Get cardless withdrawals from any of our ATMs with Mobile cash - Donate to causes you care about, straight from the app MEET RAI, YOUR DIGITAL ASSISTANT Stuck? Just ask Rai. Instant answers, zero hunting.
Screenshots
Verdict
The clearest difference is monetization model: Mashreq UAE at free against Rakbank's free with in-app purchases. Mashreq UAE also leads on rating (4.8 vs 4.5) and ratings volume (9.5K vs 1K). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Mashreq UAE holds the better App Store score, 4.8 against 4.5. That said, the two scores are not equally well evidenced: Mashreq UAE has 9.5K ratings behind it against 1K, so its average is the more settled of the two. Written reviews point the same way: 44% of Mashreq UAE's written reviews are positive against 34% of Rakbank's.
Mashreq UAE ships an update fortnightly, Rakbank weekly. Both last shipped on November 1, 2026.
| Parameter | Mashreq UAE | Rakbank |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (9.5K ratings) — better | 4.5 (1K ratings) |
| Positive reviews | 43.7% of reviews — better | 34.0% of reviews |
| Number of ratings | 9.5K — better | 1K |
| Update frequency | Fortnightly | Weekly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.1 | 15.1 |
| Further details — not scored | ||
| Size | 208 MB | 248 MB |
| Age rating | 4+ | 4+ |
| Developer | Mashreq Bank PSC | National Bank of Ras Al Khaimah |
Customer experience
Mashreq UAE
Rakbank
User reviews
Mashreq UAE
From 9.5K App Store ratingsWhat we love
- 🚀 Fast and efficient
- 👍 User-friendly app
- 🔒 Secure banking
- 💡 Convenient features
- 🤝 Good customer service
Room to improve
- 🐛 Bugs and crashes
- ⏱️ Slow performance
- 💰 High fees and charges
- 📢 Excessive marketing notifications
- 🤖 Poor customer support
Rakbank
From 1K App Store ratingsWhat we love
- 👍 Excellent customer service
- 👍 Wonderful deals
- 👍 Easy to use
- 👍 Efficient and user-friendly
- 👍 Simplified processes
Room to improve
- 🐛 App crashes on open
- 🐛 Login issues with Face ID
- 🐛 Unresponsive live chat
- 🐛 Clunky UI and navigation
- 🐛 Unintuitive placement of UI elements
Bugs and requests
Mashreq UAE
Reported bugs
5 issues- Login issues and account activation problems
- Inability to update personal information
- Inconsistent app behavior across devices
- Errors during money transfers and bill payments
- Unreliable app performance and frequent crashes
Requested features
5 requests- Improved account management options
- Seamless online and offline banking
- Customizable app interface
- Enhanced security features
- Better integration with other services
Rakbank
Reported bugs
5 issues- App crashes on open
- Login issues with Face ID
- Unresponsive live chat
- Compatibility issues with larger phones
- Verification procedures are complicated
Requested features
5 requests- Add last 5-10 transaction history
- Display cash back amount information
- Allow using cash back from the app
- Implement Arabic language support
- Improve debit card management features
In-app purchases
Mashreq UAE
No in-app purchases
Rakbank
No in-app purchases









