MyChart vs AmeriHealth
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyChart
Access your health records, communicate with your doctor, schedule appointments, and view bills. This app securely connects you to your healthcare provider's information, allowing you to manage your well-being and family's care conveniently from your mobile device.
- Communicate with care team
- Review health information
- Schedule and manage appointments
- View and pay medical bills
- Share medical records
- Connect multiple healthcare accounts
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MyChart puts your health information in the palm of your hand and helps you conveniently manage care for yourself and your family members. With MyChart you can: • Communicate with your care team. • Review test results, medications, immunization history, and other health information. • Connect your account to Apple Health to pull health-related data from your personal devices right into MyChart. • View your After Visit Summary® for past visits and hospital stays, along with any clinical notes your provider has recorded and shared with you. • Schedule and manage appointments, including in-person visits and video visits. • Get price estimates for the cost of care. • View and pay your medical bills. • Securely share your medical record from anywhere with anyone who has Internet access. • Connect your accounts from other healthcare organizations so you can see all your health information in one place, even if you've been seen at multiple healthcare organizations. • Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app. Select features are also available on Apple Watch. Note that what you can see and do within the MyChart app depends on which features your healthcare organization has enabled and whether they’re using the latest version of Epic software. If you have questions about what’s available, contact your healthcare organization. To access MyChart, you must create an account with your healthcare organization. To sign up for an account, download the app and search for your healthcare organization or go to your healthcare organization’s MyChart website. After you’ve signed up, turn on Face ID, Touch ID, or a four-digit passcode to quickly log in without needing to use your MyChart username and password each time. Then, make sure you have push notifications enabled to receive updates on your device when new information is available in MyChart. For more information about MyChart’s features or to find a healthcare organization that offers MyChart, visit www.mychart.org. Have feedback about the app? Email us at mychartsupport@epic.com.
AmeriHealth
Access your health plan information conveniently from your mobile device. View claims, benefits, and utilize mobile-friendly ID cards with an optimized home screen for easy navigation.
- Access health information on-the-go
- View claims and benefits
- Optimized home screen
- Mobile-friendly ID cards
- Improved navigation
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Access health information on-the-go, wherever you are from your AmeriHealth plan. Download the latest updates to experience: • Improved Navigation – Easily access claims, benefits and more. • Optimized Home Screen – View important features with the updated home screen. • Mobile-friendly ID Cards – Utilize your ID cards on-the-go with our updated interface. • Find in-network providers quickly with an improved, mobile-friendly search • Choose or update your PCP and add to your care team in just a few taps • Easily update your profile, personal details, and communication preferences
Screenshots
Verdict
The clearest difference is rating: MyChart at 4.6 against AmeriHealth's 3.7. MyChart also leads on review sentiment (61% vs 23%) and ratings volume (716K vs 116). AmeriHealth's advantage is iOS requirement (15.1 vs 18.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyChart holds the better App Store score, 4.6 against 3.7. That said, the two scores are not equally well evidenced: MyChart has 716K ratings behind it against 116, so its average is the more settled of the two. Written reviews point the same way: 61% of MyChart's written reviews are positive against 23% of AmeriHealth's.
Both ship on a similar rhythm, roughly monthly. Both last shipped on October 9, 2026.
| Parameter | MyChart | AmeriHealth |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (716K ratings) — better | 3.7 (116 ratings) |
| Positive reviews | 61.4% of reviews — better | 23.0% of reviews |
| Number of ratings | 716K — better | 116 |
| Update frequency | Monthly | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #1 — better | — |
| Devices | iPhone, iPad, Apple Watch — better | iPhone, iPod |
| Requires iOS | 18.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 125 MB | 439 MB |
| Age rating | 17+ | 12+ |
| Developer | Epic | AmeriHealth New Jersey |
Customer experience
MyChart
AmeriHealth
User reviews
MyChart
From 716K App Store ratingsWhat we love
- 💻 Convenient access to medical information
- 🔍 Ability to view test results and appointment details
- 💬 Easy communication with healthcare providers
- 📅 Helpful for scheduling and managing appointments
- 🔒 Secure platform for sensitive medical data
Room to improve
- 🤖 Impersonal communication compared to phone calls
- 🕰️ Delayed responses from healthcare providers
- 🔍 Difficulty finding or accessing certain information
- 🤔 Confusing or unintuitive user interface
- 🔄 Recurring notifications/reminders that cannot be disabled
AmeriHealth
From 116 App Store ratingsWhat we love
- 👍 Easy to access information
- 👍 Convenient bill payment
- 👍 Helpful for medical planning
- 👍 Good for on-the-go information
Room to improve
- 🐛 App doesn't work
- 🐛 Login issues
- 🐛 App crashes frequently
- 🐛 Broken links for services
- 🐛 Inability to access benefits/information
Bugs and requests
MyChart
Reported bugs
5 issues- Login issues and difficulties accessing the app
- Inconsistent display of information across different sections
- Inaccurate or outdated medical data shown in the app
- Unexpected crashes or freezes when using certain features
- Inability to complete certain tasks or actions within the app
Requested features
6 requests- Add ability to update personal/contact information directly in the app
- Improve notification system to better alert users of new messages or updates
- Provide more customization options for the app interface and settings
- Integrate with other health/fitness apps to sync data automatically
- Allow users to add their own notes and annotations to medical records
Show 1 moreShow fewer
- Streamline the process for switching between multiple healthcare providers
AmeriHealth
Reported bugs
51 issues- App doesn't work
- Login issues
- App crashes
- Broken links
- Cannot access benefits/information
Show 46 moreShow fewer
- Broken homepage
- Cannot sign in
- Services don't work
- Cannot view account
- App keeps closing
- Defaults to non-working browser
- Login methods fail (Face ID, passkey, OTP)
- Generic login error messages
- App crashes or doesn't open
- Cannot connect fitness apps
- App is constantly down or crashing
- Ineffective login process
- Keeps returning to sign-in page
- App does not open after update
- QR code login issues
- Login process is terrible
- Not user-friendly for phones
- App is not working
- App spins endlessly
- Cannot log in with newly created credentials
- Logging in is problematic
- Cannot pay premium within the app
- App won't add card to Apple Wallet
- Useless for finding doctors/providers
- Dead link for provider search
- Cannot pay bill through app
- Cannot register on the app
- Blank pages when clicking buttons
- UI rendering issues
- Developer support link is 404
- Cannot pay bill on the app
- Error message on opening app
- App is unsupported/not in service
- Cannot open updated version
- Cannot check off terms and conditions
- Unable to accept terms and conditions
- Cannot click agreement checkbox
- Online payment system doesn't work
- Procedure Cost Estimator doesn't work
- System doesn't track payments accurately
- No payment confirmation
- Cannot see payment history
- Search element is poor
- Achieve Well-being section defects
- ID card not available
- Find a Provider feature is down
Requested features
18 requests- Allow messaging with customer service
- Contact tech team to resolve fitness app connection issue
- Fix QR code login process for single-device users
- Implement password or fingerprint login
- Offer 'enter code texted to you' verification
Show 13 moreShow fewer
- Allow payment of bills through the app
- Add option to pay with debit card
- Improve search functionality for medications/providers
- Add automatic payment or scheduled payments
- Improve UI polish
- Fix UI rendering issues on iPhone 11
- Provide a working developer support link
- Add payment history
- Clarify amount due
- Improve online payment system
- Fix 'Achieve Well-being' section calendar/date input
- Improve ID card accessibility
- Fix 'Find a Provider' feature
In-app purchases
MyChart
No in-app purchases
AmeriHealth
No in-app purchases
Questions
Is MyChart free?
Is AmeriHealth free?
Which has better reviews, MyChart or AmeriHealth?
Do MyChart or AmeriHealth have ads?
Which is updated more often, MyChart or AmeriHealth?
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