Comparison

ING Mobil vs ING Netherlands

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ING Mobil

Manage your banking needs on the go. Open accounts, apply for loans and credit cards, pay bills, and transfer money. Get instant answers from a smart chatbot or connect with experts via video.

Highlights
  • Instant account opening
  • Money transfers and bill payments
  • Loan and credit card applications
  • Savings account management
  • Insurance policy renewals
  • Smart banking chatbot
  • Remote expert advice
Features
Read full description

If you are not a customer yet, you can become an ING customer instantly with ING Mobile, without going to the branch or waiting for a courier!   By starting to use ING Mobile immediately, you can easily perform many transactions from money transfer to bill payment, from loan application to insurance policy renewal.   If you do not know your password to log in to ING Mobile, you can obtain your password with your ING card information or with your new ID card.   What can you do at ING Mobile?   • By opening an e-Orange Account, you can evaluate your savings, benefit from advantageous deposit rates, and monitor your daily earnings.   • You can apply for the loan that suits you best, and you can use it instantly when your loan is approved.   • You can join the Orange Extra program, and follow your spending limit in order to continue to benefit from the advantages of the Orange Extra world. If you are an Orange Extra member, you can make your money transfers without paying any fees.   • You can apply for a credit card, easily view your card statement, pay your expenses in installments and increase your card limit. You can access Sabiha Gökçen Airport privileges with your ING Pegasus BolBol Premium Card.   • You can secure yourself by choosing the insurance product that suits your needs.   • You can quickly and easily perform your daily banking transactions such as account transactions, money transfer, credit card payment, automatic bill payment, tax debt viewing and payment, foreign exchange purchase and sale.   • You can ask your questions about banking products or transactions to the smart banking chatbot INGo 24/7 and get instant answers. Moreover, INGo can direct you to Live Chat with an agent whenever you need it.   • With the Remote Advice, by video chatting with our experts; You can get information about investment, insurance, BES, credit and Currency Protected TL Account and perform your transactions.   • You can participate in the campaigns organized on ING Mobile, get discounts from different sectors, and benefit from special offers.   • If you are a corporate customer, you can easily perform check, approval-cancellation transactions via ING Mobile.   We will continue to develop and update ING Mobile every day so that you can easily perform your banking transactions from anywhere.   Less time for banking and more time for life with ING.

About

ING Netherlands

Manage your personal or business finances on the go. Easily check balances, make transfers, pay bills, and even open new accounts. The app offers secure banking features and tools for saving, borrowing, investing, and managing credit cards and insurance.

Highlights
  • Mobile order confirmation
  • Simple transfers and savings scheduling
  • Payment requests
  • Future transaction overview
  • Customizable daily limits
  • Account management (pay, save, borrow, invest)
  • Card blocking and address changes
  • Open new accounts
Features
Read full description

With the ING App, your bank is always with you. A quick balance check, transfer to your savings or paying a bill: the app does it all. For personal and business accounts in the Netherlands. Lots of tools and features: • You can confirm orders with your mobile. • Super simple transfers, withdrawal overview and scheduling of savings orders. • Paid for your friends? Create a payment request and get your money back. • If you want to, you can look ahead 35 days and see your future transactions. • The app has its own daily limit, which you can set and change. • It’s all there: you can pay, save, borrow, invest, get a credit card and even view your ING insurances. • Want to fix something quickly? Like blocking your card or changing your address? Just do it in the app, it’s easy as pie. • Don’t have an ING account yet? Open one in the app. Are my details safe and secure in the app? Yes, your banking is done via a secured connection. No personal details are stored on your phone or tablet. If you always use the latest version of the app, you enjoy optimal security and the latest features. Activation only takes a moment You don’t need much to activate the app. Just a Dutch current account at ING, access to My ING and a valid identity document. This can be a passport, an ID card from the EU, an ID card for foreign nationals, a Dutch residence permit or a driver’s license. Please note: Dutch legislation is applicable to accounts and other products from ING

Screenshots

ING Mobil4 screens
ING Netherlands4 screens

Verdict

The call

The clearest difference is monetization model: ING Mobil at free against ING Netherlands's free with in-app purchases. ING Mobil also leads on update cadence (weekly vs fortnightly). ING Netherlands's advantage is review sentiment (60% vs 37%) and ratings volume (5.1K vs 339). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for ING Mobil against 4.8 for ING Netherlands. That said, the two scores are not equally well evidenced: ING Netherlands has 5.1K ratings behind it against 339, so its average is the more settled of the two. Written reviews are what separate them: 37% of ING Mobil's written reviews are positive against 60% of ING Netherlands's.

UpkeepUpdate frequency

ING Mobil ships an update weekly, ING Netherlands fortnightly. The most recent releases landed on October 27, 2026 and October 29, 2026 respectively.

Scorecard4 real differences · 6 level
ING Mobil versus ING Netherlands: the parameters behind the verdict, then further details
ParameterING MobilING Netherlands
PriceFreeFree
Rating4.7 (339 ratings)4.8 (5.1K ratings) — better
Positive reviews36.6% of reviews59.6% of reviews — better
Number of ratings3395.1K — better
Update frequencyWeekly — betterFortnightly
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPod, Apple Watch — betteriPhone, iPad
Requires iOS15.0 — better16.0
Further details — not scored
Size302 MB266 MB
Age rating12+4+
DeveloperING Bank A.Ş.ING

Customer experience

ING Mobil

All ratings339 ratings
Positive93.5%
Neutral2.9%
Negative3.5%
Written reviews172 reviews
Positive36.6%
Neutral2.9%
Negative60.5%

ING Netherlands

All ratings5,121 ratings
Positive94.8%
Neutral2.4%
Negative2.8%
Written reviews141 reviews
Positive59.6%
Neutral2.8%
Negative37.6%

User reviews

ING Mobil

From 339 App Store ratings

What we love

  • 👍 Easy to use (older versions)
  • 👍 Fast and convenient (older reviews)
  • 👍 Innovative features (older reviews)
  • 👍 Great app and bank (older reviews)
  • 👍 Good customer service (older reviews)

Room to improve

  • 👎 Clunky and ugly interface
  • 👎 Slow and unusable
  • 👎 Poor banking experience
  • 👎 Confusing interface after update
  • 👎 Cannot access some functions

ING Netherlands

From 5.1K App Store ratings

What we love

  • 🚀 Easy to use
  • 🔒 Secure banking
  • 👍 Convenient features
  • 🚀 Fast and efficient
  • 👍 Excellent app

Room to improve

  • 🐛 App crashes or doesn't load
  • 🐛 Activation/setup issues
  • 🐛 Compatibility problems
  • 🐛 Unreliable performance
  • 🔒 Overly complex security

Bugs and requests

ING Mobil

Reported bugs

17 issues
  • App crashes when getting statement
  • Cannot access credit card details
  • Cannot see credit card number
  • "Sign up" option not working
  • Logout button inconvenient
Show 12 more
  • Saved EFTs not appearing
  • Swift transactions not possible
  • Cannot perform future dated transactions
  • iPad app forces vertical use
  • Slow loading buttons
  • No English or Dutch version
  • No English option
  • Useless without English
  • Not in English
  • Language needs to be reset
  • English would be good
  • No language option

Requested features

16 requests
  • Add fingerprint login
  • Add option to see ING Trader stocks
  • Improve interest rates on E Turuncu account
  • Allow viewing credit card number with extra security step
  • Add option to set desired buy/sell price for FX
Show 11 more
  • Expand transaction history archive
  • Add arbitrage operations to mobile
  • Improve fund transaction functionality
  • Update interface for newer iOS versions
  • Allow control of automatic payment instructions
  • Improve navigation for saved transfers (vertical scroll/alphabetical)
  • Enable Swift transactions
  • Allow future dated transactions for Turuncu account
  • Make iPad app usable in landscape mode
  • Add language option for English/Dutch/other
  • Add countdown for system maintenance

ING Netherlands

Reported bugs

5 issues
  • Camera not working for ID verification
  • Frequent crashes or freezes
  • Inability to log in or access account
  • Syncing issues between devices
  • Outdated or incompatible with new devices

Requested features

5 requests
  • Add English language support
  • Improve ID verification process
  • Expand country/region availability
  • Integrate with mobile wallets (e.g. Apple Pay)
  • Provide more customization options

In-app purchases

None

ING Mobil

No in-app purchases

None

ING Netherlands

No in-app purchases

Questions

Is ING Mobil free?
ING Mobil is free to download, with no in-app purchases.
Is ING Netherlands free?
ING Netherlands is free to download, with no in-app purchases.
Which has better reviews, ING Mobil or ING Netherlands?
ING Netherlands is rated higher. ING Mobil averages 4.7 out of 5 from 339 ratings, while ING Netherlands averages 4.8 from 5.1K ratings.
Do ING Mobil or ING Netherlands have ads?
Neither ING Mobil nor ING Netherlands shows ads.
Which is updated more often, ING Mobil or ING Netherlands?
ING Mobil ships an update weekly, and ING Netherlands fortnightly. Most recently, ING Mobil was updated on October 27, 2026 and ING Netherlands on October 29, 2026.

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