Live Chat Software by ProProfs vs Hippo Chat Support

ProProfs Live Chat Software for iPhone allows businesses to communicate with their website visitors and clients in real-time and offer them exceptional customer support on the go. The live chat software for website comes with an intelligent chat engagement feature that helps you to reach out to customers browsing your pages. You can engage visitors, capture leads, monitor operators and much more. Integrating a live help software like ProProfs Chat to your website will allow you to connect with visitors and turn them into delighted clients. Designed for businesses of all sizes, this live chat app allows you to offer customized support to visitors by helping them find anything and everything on your website. With the mobile app, you get to push URLs and use other smart features that help you escort visitors on your website. Your support operators can easily transfer files, send canned responses to frequently asked queries, and transfer chats to other operators that help customers enjoy a delightful support experience. With ProProfs live chat app for iTunes, you can help your website visitors & customers anywhere, anytime. Sending them special offers, answering customer queries instantly, finding out who’s on your website, and more becomes possible with this live chat for customer service app. All your support operators have to do is login to their ProProfs Chat app to start a chat with the site visitors to help them in real time. ProProfs Chat for iPhone offers a series of features and benefits - • Provide live support on the move • Grow leads and get more sales • Instantly resolve client queries • Track and record offline messages • Improve support team’s productivity • Feature to access control panel from iPhone/iPad • Know your website visitors with their Geo location including referrer URL • Invite visitors for live chat • Support multiple visitors through a single operator at the same time • Operator to operator messaging • Push URLS notification • Canned messages/predefined responses • Close chat feature in chat window • Operator logout functionality in operator chat window So, get started and say hello to any visitor using ProProfs Chat.

Manage customer conversations wherever you go In-App messaging made easy as you can now access your customer conversations and contacts from the comfort of your Phone. Whether it’s sales, marketing or complaints, hippo will help you better manage your business dealings by providing enterprises with better solutions to customer response rate and every customer now can finally feel prioritized. The concept is similar to mobile messaging applications and will offer flexibility for enterprises to instantly exchange messages anywhere, in-app, on your website and through social media. Why use hippo? With hippo customer mobile app you can: Monitor and Manage conversations remotely You can scroll through your chats, share messages and notes across teams, see when a customer mentions your business, also to monitor and manage customer trends. Start a new conversation or continue an older one Resolve queries quickly by sending and receiving new messages to customers, receive instant notifications via the in-app messaging capabilities Analyse Customer Behaviour Capabilities to resolve customer queries, access contacts and search for customer profiles to improve the way you do business.