Comparison

Live Chat Software by ProProfs vs Provide Support Live Chat

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Live Chat Software by ProProfs

Real-time communication for businesses to engage website visitors and provide exceptional customer support. Capture leads, monitor operators, and offer customized assistance on the go. Enhance customer experience with instant query resolution and file sharing.

Highlights
  • Real-time website visitor communication
  • Lead capture and engagement
  • Operator monitoring and management
  • Customized visitor assistance
  • File transfer and canned responses
  • Visitor geolocation and referrer tracking
  • Push URL notifications
Features
Read full description

ProProfs Live Chat Software for iPhone allows businesses to communicate with their website visitors and clients in real-time and offer them exceptional customer support on the go. The live chat software for website comes with an intelligent chat engagement feature that helps you to reach out to customers browsing your pages. You can engage visitors, capture leads, monitor operators and much more. Integrating a live help software like ProProfs Chat to your website will allow you to connect with visitors and turn them into delighted clients. Designed for businesses of all sizes, this live chat app allows you to offer customized support to visitors by helping them find anything and everything on your website. With the mobile app, you get to push URLs and use other smart features that help you escort visitors on your website. Your support operators can easily transfer files, send canned responses to frequently asked queries, and transfer chats to other operators that help customers enjoy a delightful support experience. With ProProfs live chat app for iTunes, you can help your website visitors & customers anywhere, anytime. Sending them special offers, answering customer queries instantly, finding out who’s on your website, and more becomes possible with this live chat for customer service app. All your support operators have to do is login to their ProProfs Chat app to start a chat with the site visitors to help them in real time. ProProfs Chat for iPhone offers a series of features and benefits - • Provide live support on the move • Grow leads and get more sales • Instantly resolve client queries • Track and record offline messages • Improve support team’s productivity • Feature to access control panel from iPhone/iPad • Know your website visitors with their Geo location including referrer URL • Invite visitors for live chat • Support multiple visitors through a single operator at the same time • Operator to operator messaging • Push URLS notification • Canned messages/predefined responses • Close chat feature in chat window • Operator logout functionality in operator chat window So, get started and say hello to any visitor using ProProfs Chat.

About

Provide Support Live Chat

Engage with website visitors and handle customer inquiries on the go. This mobile console allows you to monitor activity, accept chat requests, and provide real-time assistance from anywhere. Never miss a sales opportunity with instant customer support.

Highlights
  • Accept chat requests
  • Use canned responses
  • Monitor website in real-time
  • Transfer chats to agents
  • View visitor location and history
Read full description

With Provide Support live chat software you will never miss an opportunity to make a sale. Mobile live chat console lets you engage with your customers wherever you are, monitor your website visitors’ activities and accept chat requests from your prospects and customers. It is vital to stay online and offer assistance when your customers need it. Mobile live chat application allows you to chat with your website visitors, see information about their location and browsing history. With Provide Support live chat app you can: • Accept chat requests • Use caned responses • Monitor your website in real time • Transfer chats to other live chat agents It is easy to stay online and chat with your customers when you are not in the office. Never miss a sale with Provide Support live chat app.

Screenshots

Live Chat Software by ProProfs4 screens
Provide Support Live Chat4 screens

Verdict

The call

Live Chat Software by ProProfs and Provide Support Live Chat both sit at 1.0 stars, but that hides the real split: 76% of Live Chat Software by ProProfs's written reviews are positive against 33% of Provide Support Live Chat's. Provide Support Live Chat's advantage is ratings volume (4 vs 1). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 1.0 for Live Chat Software by ProProfs against 1.0 for Provide Support Live Chat. Both are backed by a comparable volume of ratings — 1 and 4 respectively. Written reviews are what separate them: 76% of Live Chat Software by ProProfs's written reviews are positive against 33% of Provide Support Live Chat's.

UpkeepUpdate frequency

Live Chat Software by ProProfs ships an update every 3 months, Provide Support Live Chat every 5 months. The most recent releases landed on September 11, 2026 and September 13, 2026 respectively.

Scorecard2 real differences · 8 level
Live Chat Software by ProProfs versus Provide Support Live Chat: the parameters behind the verdict, then further details
ParameterLive Chat Software by ProProfsProvide Support Live Chat
PriceFreeFree
Rating1.0 (1 ratings)1.0 (4 ratings)
Positive reviews76.2% of reviews — better33.3% of reviews
Number of ratings14 — better
Update frequencyEvery 3 months — betterEvery 5 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPod, Mac
Requires iOS13.013.0
Further details — not scored
Size33 MB30 MB
Age rating4+4+
DeveloperBatia InfotechProvide Support, LLC

Customer experience

Live Chat Software by ProProfs

All ratings1 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews21 reviews
Positive76.2%
Neutral4.8%
Negative19.0%

Provide Support Live Chat

All ratings4 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews3 reviews
Positive33.3%
Neutral33.3%
Negative33.3%

In-app purchases

None

Live Chat Software by ProProfs

No in-app purchases

None

Provide Support Live Chat

No in-app purchases

Questions

Is Live Chat Software by ProProfs free?
Live Chat Software by ProProfs is free to download, with no in-app purchases.
Is Provide Support Live Chat free?
Provide Support Live Chat is free to download, with no in-app purchases.
Which has better reviews, Live Chat Software by ProProfs or Provide Support Live Chat?
Live Chat Software by ProProfs and Provide Support Live Chat are both rated 1.0 out of 5 on the App Store, from 1 and 4 ratings respectively.
Do Live Chat Software by ProProfs or Provide Support Live Chat have ads?
Neither Live Chat Software by ProProfs nor Provide Support Live Chat shows ads.
Which is updated more often, Live Chat Software by ProProfs or Provide Support Live Chat?
Live Chat Software by ProProfs ships an update every 3 months, and Provide Support Live Chat every 5 months. Most recently, Live Chat Software by ProProfs was updated on September 11, 2026 and Provide Support Live Chat on September 13, 2026.

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