Comparison

Live Chat Software by ProProfs vs LiveHelp100 Live Chat

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Live Chat Software by ProProfs

Real-time communication for businesses to engage website visitors and provide exceptional customer support. Capture leads, monitor operators, and offer customized assistance on the go. Enhance customer experience with instant query resolution and file sharing.

Highlights
  • Real-time website visitor communication
  • Lead capture and engagement
  • Operator monitoring and management
  • Customized visitor assistance
  • File transfer and canned responses
  • Visitor geolocation and referrer tracking
  • Push URL notifications
Features
Read full description

ProProfs Live Chat Software for iPhone allows businesses to communicate with their website visitors and clients in real-time and offer them exceptional customer support on the go. The live chat software for website comes with an intelligent chat engagement feature that helps you to reach out to customers browsing your pages. You can engage visitors, capture leads, monitor operators and much more. Integrating a live help software like ProProfs Chat to your website will allow you to connect with visitors and turn them into delighted clients. Designed for businesses of all sizes, this live chat app allows you to offer customized support to visitors by helping them find anything and everything on your website. With the mobile app, you get to push URLs and use other smart features that help you escort visitors on your website. Your support operators can easily transfer files, send canned responses to frequently asked queries, and transfer chats to other operators that help customers enjoy a delightful support experience. With ProProfs live chat app for iTunes, you can help your website visitors & customers anywhere, anytime. Sending them special offers, answering customer queries instantly, finding out who’s on your website, and more becomes possible with this live chat for customer service app. All your support operators have to do is login to their ProProfs Chat app to start a chat with the site visitors to help them in real time. ProProfs Chat for iPhone offers a series of features and benefits - • Provide live support on the move • Grow leads and get more sales • Instantly resolve client queries • Track and record offline messages • Improve support team’s productivity • Feature to access control panel from iPhone/iPad • Know your website visitors with their Geo location including referrer URL • Invite visitors for live chat • Support multiple visitors through a single operator at the same time • Operator to operator messaging • Push URLS notification • Canned messages/predefined responses • Close chat feature in chat window • Operator logout functionality in operator chat window So, get started and say hello to any visitor using ProProfs Chat.

About

LiveHelp100 Live Chat

Read full description

With LiveHelp100 omnichannel solution, you can connect with your customers using real-time live chat via web, mobile, desktop, and offers customer support via email, SMS, Facebook, Twitter, WhatsApp, etc. LiveHelp100 makes it easy for businesses to answer customer queries, solve customer problems, and keep customers happy at the same time. From sales team to front-line support team to customers, LiveHelp100 offers remarkable omnichannel experiences that improve customer satisfaction and drive revenue without increasing any cost. LiveHelp100 Live Chat for iPhone/iPad App is aimed to provide you with the ability to keep online on your iPhone or iPad so that you never miss a message from your visitors and customers while on the go. And the app offers much more than just chatting: 1. User friendly interface for iPhone or iPad, optimized for best performance possible. 2. Immediate push notifications will notify you of the incoming chats and new messages even when the app is working in the background or your iPhone or iPad goes into the sleep mode. 3. Sound and vibration notification available for you to choose from. 4. Monitor & Track Visitor in real-time: View the visitor list and the detailed information of each visitor. 5. Convenient features: Canned messages, Multiple simultaneous chats, transfer chats to another online agent, Chat history checking, etc.

Screenshots

Live Chat Software by ProProfs4 screens
LiveHelp100 Live Chat4 screens

Verdict

The call

The clearest difference is iOS requirement: LiveHelp100 Live Chat at 9.0 against Live Chat Software by ProProfs's 13.0. On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Live Chat Software by ProProfs ships an update every 3 months, LiveHelp100 Live Chat every 2 months. The most recent releases landed on September 11, 2026 and September 6, 2026 respectively.

Scorecard1 real difference · 9 level
Live Chat Software by ProProfs versus LiveHelp100 Live Chat: the parameters behind the verdict, then further details
ParameterLive Chat Software by ProProfsLiveHelp100 Live Chat
PriceFreeFree
Rating1.0 (1 ratings) — better—
Positive reviews76.2% of reviews—
Number of ratings1 — better—
Update frequencyEvery 3 monthsEvery 2 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS13.09.0 — better
Further details — not scored
Size33 MB20 MB
Age rating4+4+
DeveloperBatia InfotechLiveHelp100 Inc.

In-app purchases

None

Live Chat Software by ProProfs

No in-app purchases

None

LiveHelp100 Live Chat

No in-app purchases

Questions

Is Live Chat Software by ProProfs free?
Live Chat Software by ProProfs is free to download, with no in-app purchases.
Is LiveHelp100 Live Chat free?
LiveHelp100 Live Chat is free to download, with no in-app purchases.
Do Live Chat Software by ProProfs or LiveHelp100 Live Chat have ads?
Neither Live Chat Software by ProProfs nor LiveHelp100 Live Chat shows ads.
Which is updated more often, Live Chat Software by ProProfs or LiveHelp100 Live Chat?
Live Chat Software by ProProfs ships an update every 3 months, and LiveHelp100 Live Chat every 2 months. Most recently, Live Chat Software by ProProfs was updated on September 11, 2026 and LiveHelp100 Live Chat on September 6, 2026.

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