Comparison

Live Chat Software by ProProfs vs LiveSupporti

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Live Chat Software by ProProfs

Real-time communication for businesses to engage website visitors and provide exceptional customer support. Capture leads, monitor operators, and offer customized assistance on the go. Enhance customer experience with instant query resolution and file sharing.

Highlights
  • Real-time website visitor communication
  • Lead capture and engagement
  • Operator monitoring and management
  • Customized visitor assistance
  • File transfer and canned responses
  • Visitor geolocation and referrer tracking
  • Push URL notifications
Features
Read full description

ProProfs Live Chat Software for iPhone allows businesses to communicate with their website visitors and clients in real-time and offer them exceptional customer support on the go. The live chat software for website comes with an intelligent chat engagement feature that helps you to reach out to customers browsing your pages. You can engage visitors, capture leads, monitor operators and much more. Integrating a live help software like ProProfs Chat to your website will allow you to connect with visitors and turn them into delighted clients. Designed for businesses of all sizes, this live chat app allows you to offer customized support to visitors by helping them find anything and everything on your website. With the mobile app, you get to push URLs and use other smart features that help you escort visitors on your website. Your support operators can easily transfer files, send canned responses to frequently asked queries, and transfer chats to other operators that help customers enjoy a delightful support experience. With ProProfs live chat app for iTunes, you can help your website visitors & customers anywhere, anytime. Sending them special offers, answering customer queries instantly, finding out who’s on your website, and more becomes possible with this live chat for customer service app. All your support operators have to do is login to their ProProfs Chat app to start a chat with the site visitors to help them in real time. ProProfs Chat for iPhone offers a series of features and benefits - • Provide live support on the move • Grow leads and get more sales • Instantly resolve client queries • Track and record offline messages • Improve support team’s productivity • Feature to access control panel from iPhone/iPad • Know your website visitors with their Geo location including referrer URL • Invite visitors for live chat • Support multiple visitors through a single operator at the same time • Operator to operator messaging • Push URLS notification • Canned messages/predefined responses • Close chat feature in chat window • Operator logout functionality in operator chat window So, get started and say hello to any visitor using ProProfs Chat.

About

LiveSupporti

Communicate with your website visitors in real-time directly from your mobile device. Offer instant customer support and receive notifications for new chats and visitor activity.

Highlights
  • Real-time visitor tracking
  • Push notifications
  • Typing indicators
  • Proactive chat initiation
  • Pre-set shortcuts
  • Visitor information display
Features
Read full description

Live Chat for your website. Chat with your website visitors from your iPhone or iPad. Provide great customer support in real-time while on the go. Features: • See who is browsing your website in real-time • Push notifications • Sound and visual notifications • Typing notifications • Proactive chat • Shortcuts • Information about your visitors

Screenshots

Live Chat Software by ProProfs4 screens
LiveSupporti4 screens

Verdict

The call

The clearest difference is review sentiment: Live Chat Software by ProProfs at 76% against LiveSupporti's 14%. LiveSupporti's advantage is rating (1.5 vs 1.0) and ratings volume (8 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

LiveSupporti holds the better App Store score, 1.5 against 1.0. That said, the two scores are not equally well evidenced: LiveSupporti has 8 ratings behind it against 1, so its average is the more settled of the two. Written reviews complicate that: 76% of Live Chat Software by ProProfs's written reviews are positive against 14% of LiveSupporti's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Live Chat Software by ProProfs ships an update every 3 months, LiveSupporti every 5 months. The most recent releases landed on September 11, 2026 and June 11, 2026 respectively.

Scorecard4 real differences · 6 level
Live Chat Software by ProProfs versus LiveSupporti: the parameters behind the verdict, then further details
ParameterLive Chat Software by ProProfsLiveSupporti
PriceFreeFree
Rating1.0 (1 ratings)1.5 (8 ratings) — better
Positive reviews76.2% of reviews — better14.3% of reviews
Number of ratings18 — better
Update frequencyEvery 3 months — betterEvery 5 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS13.011.4 — better
Further details — not scored
Size33 MB32 MB
Age rating4+4+
DeveloperBatia InfotechTACHYONSOFT LTD

Customer experience

Live Chat Software by ProProfs

All ratings1 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews21 reviews
Positive76.2%
Neutral4.8%
Negative19.0%

LiveSupporti

All ratings8 ratings
Positive12.5%
Neutral0.0%
Negative87.5%
Written reviews14 reviews
Positive14.3%
Neutral7.1%
Negative78.6%

In-app purchases

None

Live Chat Software by ProProfs

No in-app purchases

None

LiveSupporti

No in-app purchases

Questions

Is Live Chat Software by ProProfs free?
Live Chat Software by ProProfs is free to download, with no in-app purchases.
Is LiveSupporti free?
LiveSupporti is free to download, with no in-app purchases.
Which has better reviews, Live Chat Software by ProProfs or LiveSupporti?
LiveSupporti is rated higher. Live Chat Software by ProProfs averages 1.0 out of 5 from 1 ratings, while LiveSupporti averages 1.5 from 8 ratings.
Do Live Chat Software by ProProfs or LiveSupporti have ads?
Neither Live Chat Software by ProProfs nor LiveSupporti shows ads.
Which is updated more often, Live Chat Software by ProProfs or LiveSupporti?
Live Chat Software by ProProfs ships an update every 3 months, and LiveSupporti every 5 months. Most recently, Live Chat Software by ProProfs was updated on September 11, 2026 and LiveSupporti on June 11, 2026.

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