Arctic Spas vs Hydro One Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Arctic Spas
Control and monitor your spa remotely from anywhere. Adjust temperature, jets, pumps, and lights. Monitor water chemistry and manage filtration and sanitation schedules for optimal spa experience.
- Remote temperature control
- Adjust jets and pumps
- Full light control
- Water chemistry monitoring (ORP, pH)
- Filtration and sanitation scheduling
- Peak hours energy management
- Support for multiple spas
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Arctic Spas app puts your spa in your pocket. Connect once over Bluetooth and WiFi, then control and monitor your spa from anywhere using cloud connectivity. REMOTE CONTROL • Temperature: Set your target temperature and see real-time readings • Jets & Pumps: Turn pumps on or off and adjust intensity • Lights: On/off, brightness, and full color control • Filter & Power: Manage filtration cycles and spa power SPABOY WATER QUALITY Monitor water chemistry at a glance: • ORP (sanitizer) level and status • pH level indicators • Wear level and production status • Adjust ORP settings based on spa usage SMART FEATURES • Peak hours management for energy savings • Filtration and sanitation scheduling • Economy mode support YOUR SPA, YOUR WAY • Multiple spa support, manage several spas in one app EASY SETUP Connect your spa via Bluetooth, then link it to WiFi for secure cloud control. Your spa stays connected so you can control it from anywhere, at home or away. Requires a compatible Arctic Spa with Bluetooth and WiFi connectivity.
Hydro One Mobile
Manage your electricity service and stay informed about power outages. View your bills, account balance, and usage details. Access a real-time outage map with estimated restoration times and affected customer numbers.
- View bills and account balance
- Sign up for paperless billing
- Sign up for SMS notifications
- View usage details
- Real-time power outage map
- Outage restoration estimates
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We work hard to ensure that Hydro One customers have access to the information they need when they need it. The NEW Hydro One mobile application makes it easy for customers to manage their Hydro One service and get the latest information about power outages in your area. NEW – Customers can now access myAccount self-service within the app! Enabling Hydro One customers to: • View their bill and account balance • Sign up for paperless billing • Sign up for SMS notifications • View ‘time of use’ usage details and more! Power Outage Map Our power outage map lets you know if there is a power outage at home or the cottage. It is updated every 10 minutes with detailed outage information, including: • Number of customers affected • Estimated restoration time • Cause of the outage (if known) • Repair crew status The Outage Maps use colour-coded symbols to display the number of customers without service and their locations. Hydro One recognizes that this is crucial information for our customers. Now you can access it on the go.
Screenshots
Verdict
The clearest difference is review sentiment: Arctic Spas at 54% against Hydro One Mobile's 11%. Arctic Spas also leads on rating (4.8 vs 3.0) and update cadence (every 3 weeks vs every 7 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Arctic Spas holds the better App Store score, 4.8 against 3.0. That said, the two scores are not equally well evidenced: Arctic Spas has 2.3K ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 54% of Arctic Spas's written reviews are positive against 11% of Hydro One Mobile's.
Arctic Spas ships an update every 3 weeks, Hydro One Mobile every 7 months. Both last shipped on November 1, 2026.
| Parameter | Arctic Spas | Hydro One Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (2.3K ratings) — better | 3.0 (4 ratings) |
| Positive reviews | 54.3% of reviews — better | 11.3% of reviews |
| Number of ratings | 2.3K — better | 4 |
| Update frequency | Every 3 weeks — better | Every 7 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod, Apple Watch — better | iPhone, iPad, iPod |
| Requires iOS | 15.1 | 14.0 — better |
| Further details — not scored | ||
| Size | 46 MB | 20 MB |
| Age rating | 4+ | 4+ |
| Developer | Blue Falls Manufacturing Limited | Hydro One Incorporated |
Customer experience
Arctic Spas
Hydro One Mobile
User reviews
Arctic Spas
From 2.3K App Store ratingsWhat we love
- 🚀 Easy to use
- 🔒 Convenient remote control
- 👍 Helpful monitoring features
- 🚀 Stable and reliable
- 👍 Great customer service
Room to improve
- 🐛 Frequent connectivity issues
- 🐛 Unreliable app performance
- 🔧 Limited functionality
- 🐛 Inaccurate water readings
- 🔧 Difficult to maintain water chemistry
Hydro One Mobile
From 4 App Store ratingsWhat we love
- 👍 Useful for outage updates
- 👍 Good for checking outage status
- 👍 Provides outage information quickly
- 👍 Timely outage information refresh
- 👍 Good for reporting outages
Room to improve
- 👎 App is a website redirect
- 👎 Requires login for basic info
- 👎 Slow on iPad login
- 👎 Unusable, essentially mobile website
- 👎 Broken on every step
Bugs and requests
Arctic Spas
Reported bugs
5 issues- App crashes and freezes
- Persistent login issues
- Inconsistent water monitoring
- Compatibility problems with newer devices
- Unexpected app behavior after updates
Requested features
5 requests- Ability to view exact chemical levels
- Automatic water chemistry adjustment
- Improved app stability and reliability
- More customization options
- Integration with smart home platforms
Hydro One Mobile
Reported bugs
21 issues- Login screen freezes
- In-app messages show 'unsupported browser'
- View bill function stopped working
- Login issues on iPad
- Blank page on login
Show 16 moreShow fewer
- Stuck spinning after login
- App keeps notifying an update is available when none exists
- Fails to get data from Hydro One
- Reporting outages gives an error
- Map shows almost no outages
- Signs out every time you try to go back to the main menu
- Consistently have trouble logging in
- Poor connectivity
- Can never log in anymore, takes forever
- Impossible to log in
- App does not login, fails registration, password change
- Extremely slow when it does work
- Loading account, nothing shows up
- Login is glitchy
- Clicking done to go back logs you out
- Auto logs the user out when clicking 'done' after viewing the current bill in PDF format
Requested features
15 requests- Invest in a proper app focused on usage and billing
- Add outage notifications
- Add a widget for power status
- Add face recognition for logging in
- Add account access and user-friendly displays
Show 10 moreShow fewer
- Add real-time updates
- Add billing support integration
- Add personal usage information
- Add outage alerts/notifications
- Add usage details
- Allow users to remain signed in
- Allow viewing usage & bills without re-entering info
- Add option to print bill
- Add face recognition or thumb print login
- Fix auto-logout when viewing PDF
In-app purchases
Arctic Spas
No in-app purchases
Hydro One Mobile
No in-app purchases
