EZ Receipts vs Philly 311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
EZ Receipts
This app allows users to manage their commuter benefits, flexible spending accounts, and health reimbursement arrangements. It enables checking balances, uploading receipts for reimbursement, and scanning barcodes to verify product eligibility. Live chat support is also available.
- Check balances and spending
- Upload receipts for reimbursement
- Scan barcodes for product eligibility
- Access live chat support
- Manage benefits anytime, anywhere
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EZ Receipts (formerly WageWorks) Use the EZ Receipts Mobile app if your plan uses EZ Receipts. This may include: - Flexible Spending Accounts (FSA, LPFSA, DCFSA) - Health Reimbursement Arrangements (HRA) - Commuter benefits Please register online before using the mobile app. EZ Receipts Mobile makes it easy to: - Check balances and spending. - Upload receipts for reimbursement. - Scan barcodes to verify product eligibility. - Access live chat support. Manage your EZ Receipts benefits—anytime, anywhere.
Philly 311
Report local issues like potholes, noise complaints, or dangerous conditions directly to your city government. Requests are instantly routed to the correct department for quick resolution, and you'll receive notifications when your issue is resolved.
- Submit service requests
- Report potholes
- Report noise complaints
- Report dangerous conditions
- Instant routing to departments
- Receive resolution notifications
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Philly 311 allows service requests (potholes, noise complaints, dangerous conditions, etc) to be submitted directly to the your local government, where it will be instantly routed to the correct administrator in the appropriate department. This means your service requests will be responded to quickly and efficiently, and you'll be notified the moment they are resolved!
Screenshots
Verdict
The clearest difference is rating: EZ Receipts at 4.6 against Philly 311's 2.2. EZ Receipts also leads on ads (none vs shown) and ratings volume (78K vs 123). Philly 311's advantage is iOS requirement (13.0 vs 15.8.4). On price, review sentiment, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
EZ Receipts holds the better App Store score, 4.6 against 2.2. That said, the two scores are not equally well evidenced: EZ Receipts has 78K ratings behind it against 123, so its average is the more settled of the two. Written reviews complicate that: 7% of EZ Receipts's written reviews are positive against 12% of Philly 311's, so the app with the better star average is not the one people write more warmly about.
EZ Receipts ships an update every 5 weeks, Philly 311 every 4 months. The most recent releases landed on November 4, 2026 and November 1, 2026 respectively.
| Parameter | EZ Receipts | Philly 311 |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (78K ratings) — better | 2.2 (123 ratings) |
| Positive reviews | 6.9% of reviews | 11.9% of reviews — better |
| Number of ratings | 78K — better | 123 |
| Update frequency | Every 5 weeks — better | Every 4 months |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Best chart rank | #107 — better | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.8.4 | 13.0 — better |
| Further details — not scored | ||
| Size | 81 MB | 25 MB |
| Age rating | 4+ | 4+ |
| Developer | HealthEquity | City of Philadelphia |
Customer experience
EZ Receipts
Philly 311
User reviews
EZ Receipts
From 78K App Store ratingsWhat we love
- 🚀 Easy to use
- 👍 Convenient receipt submission
- 💡 Helpful for tracking balances and claims
Room to improve
- 🐛 Login issues and unreliable authentication
- 🐛 Buggy app with crashes and freezes
- 🐛 Inconsistent and poor image upload quality
- 🐛 Lack of functionality compared to website
- 🐛 Confusing and unintuitive user interface
Philly 311
From 123 App Store ratingsWhat we love
- 👍 Connects users with city officials
- 👍 Good for communicating city issues
- 👍 Can be effective for getting issues resolved
- 👍 App used to be great
- 👍 Allows adding photos (sometimes)
Room to improve
- 🐛 App frequently crashes
- 🐛 Login issues and errors
- 🐛 Buttons/menus don't load
- 🐛 Photo upload fails or freezes
- 🐛 App is unresponsive or slow
Bugs and requests
EZ Receipts
Reported bugs
5 issues- Face ID and password login not working
- Repeated password resets required
- Inability to view submitted receipts
- Claims disappearing or not being processed
- Incompatibility issues with certain devices
Requested features
5 requests- Add notes field for claims
- Allow uploading of related statements/bills
- Improve receipt photo cropping and submission
- Provide better guidance and instructions
- Integrate website and app functionality
Philly 311
Reported bugs
52 issues- Request does not work
- Map next to does not work
- Pictures does not work
- Cannot log into account on the app
- Buttons/menus don’t load
Show 47 moreShow fewer
- Attachment failed when submitting photos
- App completely non-functional after re-install
- No way to get past the first screen
- Login issues
- Email verification fails
- Resend verification email fails
- Reset password issues
- App crashes when attaching a photo
- App crashes when selecting 'use last photo'
- App crashes when trying to submit a request
- App freezes when trying to upload a photo
- App freezes when trying to view requests
- App spins when trying to view requests
- App freezes when trying to view nearby requests
- App crashes on IOS 14
- App is unresponsive/slow
- App doesn’t get out of loading screen
- App looks and feels like it was made in 1999
- Information doesn’t show or is wrong
- Cannot get an exact location
- Tabs don’t work all the time
- Need to shut down app and restart
- Status and comments no longer update
- App doesn’t load properly
- Photo upload function isn’t working
- App freezes in the photo screen
- No controls to move to the next screen after photo selection
- Cannot attach pictures from camera roll
- Photo covers entire screen, no way to proceed
- App freezes when trying to upload a photo
- Photo appears full screen, app interface disappears
- No way to move to the next screen after photo selection
- App crashes often
- Photo upload doesn't work
- Photo takes up entire screen, removes controls
- App crashes when attempting to type in required fields
- Cannot submit anything because required fields are unusable
- App consistently crashes when clicking on free text input
- App crashes every time
- App no longer works on iPhone 7
- App quits as soon as details of problem are entered
- App doesn’t load
- App sits there and doesn’t load
- Notification badge bug persists
- App crashes too often
- App freezes when trying to open
- App crashes when you attempt to type in the REQUIRED fields
Requested features
11 requests- Way to suggest edits within the platform
- Option to report parking violations
- Option to report hazardous parking violations
- Feedback option for reporting issues
- Dark mode
Show 6 moreShow fewer
- Improve UI/UX
- Map out items like street lights and parks
- Improve location accuracy
- Update request status within the app
- Option to delete previously entered reports
- Notification badge fix
In-app purchases
EZ Receipts
No in-app purchases
Philly 311
No in-app purchases
