Autotask LiveMobile vs NUSO
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Autotask LiveMobile
This app provides Managed Service Providers (MSPs) with mobile access to their Autotask PSA data. It allows users to manage service calls, tickets, tasks, and appointments, and enter time entries while away from their desks.
- Real-time access to service calls, tickets, tasks, and appointments
- Mobile time entry for Autotask
- Schedule appointments and to-dos on the go
- Search account and contact information
- Full dashboard experience on mobile
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Datto’s Autotask LiveMobile Managed Service Providers (MSPs) need flexibility to manage client demands and get work done while away from their desks. LiveMobile enables Autotask PSA users to access their necessary work while on-the-go. Check in on your business anytime, from anywhere. We provide a full dashboard experience right to your mobile device. Access your service calls, tickets, tasks, appointments and to-dos in real-time. Enter your time into Autotask from your mobile device before it’s forgotten. Schedule appointments and to-dos the moment they come to mind. Search and access your account and contact information on the go. All Autotask PSA users have read-only access to their data with LiveMobile at no charge (no license activation is required). A LiveMobile license activation will be required to make updates to Autotask PSA from your mobile device.
NUSO
This business communication app offers a cloud-based phone system with contact center features. It allows users to make and receive office calls on their mobile devices, use their business number for outgoing calls, and manage answering rules remotely. Access your office contact list with real-time presence and enjoy features like visual voicemail and call history.
- Mobile office calls
- Business number caller ID
- Remote answering rules
- In-office contact list
- Visual voicemail
- Call history
- Custom greetings
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NUSO Green UCaaS/CCaaS is a comprehensive, cloud-based phone system with built-in contact center features. Advantages: - Receive office calls on your cell phone: Make your office phone mobile, with the ability to transition calls between phones. - Call clients using your business number: Rather than giving out your personal cell phone number to contacts, call them through the app to have your business number appear on their caller ID. - Set answering rules while you're away: Change your office answering rules anywhere, anytime, without logging in to your browser. - Access to an in-office contact list: See who's available for a call, message, or meeting when you're working remote. Benefits & Features: - Custom greetings with configurable hold music - View all office contacts with real-time presence - Visual Voicemail - Call with your Office Caller ID from your mobile device - Full Call History - Control Answering Rules - Manage Voicemail Greetings - Mobile Integration - Manage Office and Mobile Contacts - Ext dial from mobile device - Perform transfers, conferences, star codes, and more from mobile. - Seamlessly switch call from mobile app to desk phone without callers knowing. - Available contact center module - Chat with co-workers
Screenshots
Verdict
The clearest difference is rating: NUSO at 2.7 against Autotask LiveMobile's 1.7. NUSO also leads on monetization model (free vs free with in-app purchases) and review sentiment (25% vs 17%). Autotask LiveMobile's advantage is ratings volume (72 vs 13) and iOS requirement (12.0 vs 17.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
NUSO holds the better App Store score, 2.7 against 1.7. That said, the two scores are not equally well evidenced: Autotask LiveMobile has 72 ratings behind it against 13, so its average is the more settled of the two. Written reviews point the same way: 17% of Autotask LiveMobile's written reviews are positive against 25% of NUSO's.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on September 19, 2026 and September 8, 2026 respectively.
| Parameter | Autotask LiveMobile | NUSO |
|---|---|---|
| Price | Free | Free |
| Rating | 1.7 (72 ratings) | 2.7 (13 ratings) — better |
| Positive reviews | 16.7% of reviews | 25.0% of reviews — better |
| Number of ratings | 72 — better | 13 |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 12.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 80 MB | 123 MB |
| Age rating | 4+ | 4+ |
| Developer | Kaseya International Limited | Brightlink Communications LLC |
Customer experience
Autotask LiveMobile
NUSO
Bugs and requests
Autotask LiveMobile
Reported bugs
6 issues- SSO sign in redirection not working
- App crashes on iPhone X
- Cannot update/enter time entries, or modify tickets
- Cannot hit radio buttons on checklists
- 2fa keeps breaking
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- Cannot view Open Tickets
Requested features
2 requests- Push notifications for Tickets
- Fingerprint access
NUSO
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Autotask LiveMobile
No in-app purchases
NUSO
No in-app purchases
Questions
Is Autotask LiveMobile free?
Is NUSO free?
Which has better reviews, Autotask LiveMobile or NUSO?
Do Autotask LiveMobile or NUSO have ads?
Which is updated more often, Autotask LiveMobile or NUSO?
Other comparisons
