Exacq Mobile 3 vs HID Reader Manager
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Exacq Mobile 3
Access live and recorded video surveillance footage from exacqVision servers. View up to 48 cameras across multiple servers, control PTZ cameras, and manage triggers directly from your mobile device.
- Live video viewing
- Recorded video playback
- Connect to multiple servers
- PTZ camera control
- Trigger monitoring and control
- Video search functionality
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The Exacq Mobile app allows users to view live and recorded video from exacqVision IP and hybrid servers. Connect and view up to 48 surveillance cameras from multiple exacqVision servers through the free exacqVision web service. Control pan-tilt-zoom (PTZ) cameras, monitor and control triggers, view and search video, and more from your mobile device.
HID Reader Manager
This app simplifies the management of compatible HID readers. It allows administrators to configure settings, update firmware, and export reader status. Users can also upgrade readers to support Bluetooth and OSDP.
- Configure reader settings
- Upgrade reader firmware
- Inspect and export reader status
- Enable Bluetooth support
- Enable OSDP support
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HID Reader Manager streamlines management of compatible HID Signo, iCLASS SE® and multiCLASS SE readers in the field. Administrators can easily adjust configuration settings, upgrade firmware, inspect and export current reader status, and upgrade compatible readers to support Bluetooth and/or OSDP. -Bluetooth is used to communicate with the reader hardware. If Bluetooth is not enabled communication to readers will not function. -Calendar is used to log the error/information. If Calendar is not enabled logging will not function. -Location is used to obtain the location of the Reader for administration purpose and improving user experience. If Location is not enabled communication to readers will not function.
Screenshots
Verdict
The clearest difference is rating: HID Reader Manager at 2.6 against Exacq Mobile 3's 1.6. Exacq Mobile 3's advantage is ratings volume (293 vs 26) and iOS requirement (12.0 vs 14.0). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HID Reader Manager holds the better App Store score, 2.6 against 1.6. That said, the two scores are not equally well evidenced: Exacq Mobile 3 has 293 ratings behind it against 26, so its average is the more settled of the two. Written reviews point the same way: 6% of Exacq Mobile 3's written reviews are positive against 13% of HID Reader Manager's.
Both ship on a similar rhythm, roughly every 2 months. Both last shipped on September 22, 2026.
| Parameter | Exacq Mobile 3 | HID Reader Manager |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (293 ratings) | 2.6 (26 ratings) — better |
| Positive reviews | 5.9% of reviews | 12.5% of reviews — better |
| Number of ratings | 293 — better | 26 |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 12.0 — better | 14.0 |
| Further details — not scored | ||
| Size | 44 MB | 174 MB |
| Age rating | 4+ | 4+ |
| Developer | Exacq Technologies, Inc | HID Global |
Customer experience
Exacq Mobile 3
HID Reader Manager
Bugs and requests
Exacq Mobile 3
Reported bugs
5 issues- Cameras not populating in the app
- Video feeds not loading or timing out
- Inability to login or connect to servers
- Crashing and freezing issues after updates
- Incompatibility with newer iOS and Android versions
Requested features
5 requests- Bring back multi-panel view
- Add ability to delete/change cameras
- Improve search and playback functionality
- Optimize for mobile devices and newer OS versions
- Provide better documentation and user guides
HID Reader Manager
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Exacq Mobile 3
No in-app purchases
HID Reader Manager
No in-app purchases
Questions
Is Exacq Mobile 3 free?
Is HID Reader Manager free?
Which has better reviews, Exacq Mobile 3 or HID Reader Manager?
Do Exacq Mobile 3 or HID Reader Manager have ads?
Which is updated more often, Exacq Mobile 3 or HID Reader Manager?
Other comparisons
