Exacq Mobile 3 vs Genetec Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Exacq Mobile 3
Access live and recorded video surveillance footage from exacqVision servers. View up to 48 cameras across multiple servers, control PTZ cameras, and manage triggers directly from your mobile device.
- Live video viewing
- Recorded video playback
- Connect to multiple servers
- PTZ camera control
- Trigger monitoring and control
- Video search functionality
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The Exacq Mobile app allows users to view live and recorded video from exacqVision IP and hybrid servers. Connect and view up to 48 surveillance cameras from multiple exacqVision servers through the free exacqVision web service. Control pan-tilt-zoom (PTZ) cameras, monitor and control triggers, view and search video, and more from your mobile device.
Genetec Mobile
Access your security systems, including video surveillance, access control, and ALPR, from anywhere. Coordinate responses, handle threats, and manage incidents on-the-go with a unified interface. Stream video, control cameras, and communicate with your team for enhanced collaboration.
- Access video surveillance, access control, and ALPR
- Control PTZ cameras and view live/playback video
- Manage access points and door controls
- Utilize ALPR hotlists and plate reads
- Manage incidents with Mission Control
- Receive push notifications for alarms and events
- Stream and share live video from your device
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Stay connected to your Genetec™ Security Center system from anywhere with Genetec™ Mobile. Access your video surveillance, access control, automatic license plate recognition (ALPR) systems, and much more, on-the-go. Designed for collaboration, Genetec Mobile makes it easier for your security teams to coordinate responses and handle threats. Provides a unified experience: · Access your Security Center core entities; Omnicast™ video management, Synergis™ access control, and AutoVu™ ALPR · Control PTZ cameras, view live and playback video, and add bookmarks · Lock and unlock doors and monitor access points · Add plates to hotlists and receive license plate reads and hits · Take ownership of active incidents with Mission Control™ · Arm and disarm intrusion areas · Keep track of alarms and events with push notifications · View security entities easily using the map-based interface Enhances collaboration: · Security Desk operators can track mobile users on the map with geo-localization · Stream and capture live video with your device and share it with other operators · Initiate communications using in-app messaging and Sipelia™ calling functionalities · Alert your team with hot actions such as manually triggering an incident, threat levels, public announcements, and more Want to see what our mobile app is all about? By downloading Genetec Mobile, you can access a free demo system from the Genetec Mobile sign-in page. Requirements: · Genetec Mobile requires Security Center version 5.8 or greater. Some features require specific integrations or versions of Security Center.
Screenshots
Verdict
The clearest difference is rating: Genetec Mobile at 3.2 against Exacq Mobile 3's 1.6. Exacq Mobile 3's advantage is ratings volume (293 vs 37) and iOS requirement (12.0 vs 14.0). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Genetec Mobile holds the better App Store score, 3.2 against 1.6. That said, the two scores are not equally well evidenced: Exacq Mobile 3 has 293 ratings behind it against 37, so its average is the more settled of the two. Written reviews point the same way: 6% of Exacq Mobile 3's written reviews are positive against 14% of Genetec Mobile's.
Exacq Mobile 3 ships an update every 2 months, Genetec Mobile monthly. The most recent releases landed on September 22, 2026 and September 21, 2026 respectively.
| Parameter | Exacq Mobile 3 | Genetec Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (293 ratings) | 3.2 (37 ratings) — better |
| Positive reviews | 5.9% of reviews | 13.6% of reviews — better |
| Number of ratings | 293 — better | 37 |
| Update frequency | Every 2 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 12.0 — better | 14.0 |
| Further details — not scored | ||
| Size | 44 MB | 222 MB |
| Age rating | 4+ | 4+ |
| Developer | Exacq Technologies, Inc | Genetec |
Customer experience
Exacq Mobile 3
Genetec Mobile
Bugs and requests
Exacq Mobile 3
Reported bugs
5 issues- Cameras not populating in the app
- Video feeds not loading or timing out
- Inability to login or connect to servers
- Crashing and freezing issues after updates
- Incompatibility with newer iOS and Android versions
Requested features
5 requests- Bring back multi-panel view
- Add ability to delete/change cameras
- Improve search and playback functionality
- Optimize for mobile devices and newer OS versions
- Provide better documentation and user guides
Genetec Mobile
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Exacq Mobile 3
No in-app purchases
Genetec Mobile
No in-app purchases
Questions
Is Exacq Mobile 3 free?
Is Genetec Mobile free?
Which has better reviews, Exacq Mobile 3 or Genetec Mobile?
Do Exacq Mobile 3 or Genetec Mobile have ads?
Which is updated more often, Exacq Mobile 3 or Genetec Mobile?
Other comparisons
