Comparison

Exacq Mobile 3 vs XProtect® Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Exacq Mobile 3

Access live and recorded video surveillance footage from exacqVision servers. View up to 48 cameras across multiple servers, control PTZ cameras, and manage triggers directly from your mobile device.

Highlights
  • Live video viewing
  • Recorded video playback
  • Connect to multiple servers
  • PTZ camera control
  • Trigger monitoring and control
  • Video search functionality
Read full description

The Exacq Mobile app allows users to view live and recorded video from exacqVision IP and hybrid servers. Connect and view up to 48 surveillance cameras from multiple exacqVision servers through the free exacqVision web service. Control pan-tilt-zoom (PTZ) cameras, monitor and control triggers, view and search video, and more from your mobile device.

About

XProtect® Mobile

Access your Milestone video surveillance system remotely from your smartphone or tablet. View live and recorded video, listen to audio, and speak through camera speakers. Stream video from your device and receive alarm notifications.

Highlights
  • View live video
  • Playback recorded video
  • Export recorded video
  • Listen to audio
  • Speak through camera speakers
  • Stream mobile device video
  • Receive push notifications
Features
Read full description

This free XProtect Mobile app gives you secure access to your Milestone video surveillance system anytime, anywhere from your smartphone or tablet. Available in 31 languages the application lets you conveniently view live video, play back and export recorded video, listen to audio and speak through the camera-connected speakers using the Push-To-Talk button. Compatible with XProtect Corporate, XProtect Expert, XProtect Professional+, XProtect Express+, XProtect Essential+, and the Milestone Husky NVR series. (For use with XProtect Express and Professional, please download the "XProtect® Mobile Express & Pro" app) Additional product highlights: • Document any event while it happens by streaming video and audio from your mobile device’s camera directly into the Milestone solution • Get peace of mind and stay constantly on top of things by receiving push notifications based on alarms defined in the Milestone solution Try it out Download the app and take a look yourself. XProtect Mobile includes access to a demo server so you can explore the product even if you do not have a Milestone system installed already. Getting started In order to connect and view cameras from your Milestone system, you should have the latest version of the Milestone surveillance system and the XProtect Mobile server installed. For further details on getting started, visit www.milestonesys.com/mobile. Milestone distributes and sells its market-leading XProtect® VMS and the Milestone Husky NVR Series through an authorized partner channel of distributors and resellers in more than 115 countries around the world. Please go to https://www.milestonesys.com/community/find-a-milestone-partner/ to find your local authorized Milestone reseller or distributor.

Screenshots

Exacq Mobile 34 screens
XProtect® Mobile4 screens

Verdict

The call

The clearest difference is rating: XProtect® Mobile at 2.2 against Exacq Mobile 3's 1.6. XProtect® Mobile also leads on review sentiment (25% vs 6%). Exacq Mobile 3's advantage is iOS requirement (12.0 vs 18.0). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

XProtect® Mobile holds the better App Store score, 2.2 against 1.6. Both are backed by a comparable volume of ratings — 293 and 126 respectively. Written reviews point the same way: 6% of Exacq Mobile 3's written reviews are positive against 25% of XProtect® Mobile's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on September 22, 2026 and September 5, 2026 respectively.

Scorecard3 real differences · 7 level
Exacq Mobile 3 versus XProtect® Mobile: the parameters behind the verdict, then further details
ParameterExacq Mobile 3XProtect® Mobile
PriceFreeFree
Rating1.6 (293 ratings)2.2 (126 ratings) — better
Positive reviews5.9% of reviews24.8% of reviews — better
Number of ratings293 — better126
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS12.0 — better18.0
Further details — not scored
Size44 MB38 MB
Age rating4+4+
DeveloperExacq Technologies, IncMILESTONE SYSTEMS A/S

Customer experience

Exacq Mobile 3

All ratings293 ratings
Positive13.7%
Neutral3.1%
Negative83.3%
Written reviews118 reviews
Positive5.9%
Neutral6.8%
Negative87.3%

XProtect® Mobile

All ratings126 ratings
Positive26.2%
Neutral4.8%
Negative69.0%
Written reviews125 reviews
Positive24.8%
Neutral7.2%
Negative68.0%

User reviews

Exacq Mobile 3

From 293 App Store ratings

What we love

  • 🚀 Great viewer for IP cameras
  • 🚀 Nice user interface

Room to improve

  • 🐛 Crashes frequently
  • 🐛 Buggy and unstable
  • 🐛 Unreliable connection
  • 🐛 Pixelated video quality
  • 🐛 Difficult to use

XProtect® Mobile

From 126 App Store ratings

What we love

  • 🚀 Fast and responsive
  • 👍 Easy to navigate
  • 🔒 Secure remote access
  • 💡 Innovative features

Room to improve

  • 🐛 Frequent crashes
  • 🔍 Difficult to find recorded footage
  • 🔋 High battery consumption
  • 🚫 Lack of basic features

Bugs and requests

Exacq Mobile 3

Reported bugs

5 issues
  • Cameras not populating in the app
  • Video feeds not loading or timing out
  • Inability to login or connect to servers
  • Crashing and freezing issues after updates
  • Incompatibility with newer iOS and Android versions

Requested features

5 requests
  • Bring back multi-panel view
  • Add ability to delete/change cameras
  • Improve search and playback functionality
  • Optimize for mobile devices and newer OS versions
  • Provide better documentation and user guides

XProtect® Mobile

Reported bugs

4 issues
  • Inability to connect to servers
  • Incompatibility with iOS versions
  • Duplicate camera displays
  • Playback issues with self-signed SSL certificates

Requested features

4 requests
  • Add audio support
  • Improve motion event thumbnails
  • Allow disabling of PIP mode
  • Implement Touch ID support

In-app purchases

None

Exacq Mobile 3

No in-app purchases

None

XProtect® Mobile

No in-app purchases

Questions

Is Exacq Mobile 3 free?
Exacq Mobile 3 is free to download, with no in-app purchases.
Is XProtect® Mobile free?
XProtect® Mobile is free to download, with no in-app purchases.
Which has better reviews, Exacq Mobile 3 or XProtect® Mobile?
XProtect® Mobile is rated higher. Exacq Mobile 3 averages 1.6 out of 5 from 293 ratings, while XProtect® Mobile averages 2.2 from 126 ratings.
Do Exacq Mobile 3 or XProtect® Mobile have ads?
Neither Exacq Mobile 3 nor XProtect® Mobile shows ads.
Which is updated more often, Exacq Mobile 3 or XProtect® Mobile?
Exacq Mobile 3 ships an update every 2 months, and XProtect® Mobile every 2 months. Most recently, Exacq Mobile 3 was updated on September 22, 2026 and XProtect® Mobile on September 5, 2026.

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