Comparison

Express Scripts vs My RxBenefits

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Express Scripts

Manage your medications effortlessly with this app. It provides quick access to prescription refills, order tracking, and pharmacy information, acting like a virtual pharmacist. Ideal for members of Express Scripts prescription benefit plans.

Highlights
  • Order prescription refills
  • Track order status
  • Start automatic refills
  • Access digital ID card
  • Find preferred pharmacies
Features
Currently charting
Read full description

Managing your medicine is easier when our app does it for you. The newly designed Express Scripts app lets you easily and quickly find everything you need for your medicine. It’s like having a knowledgeable pharmacist in your pocket. Find a preferred pharmacy, refill your prescription and check your order status—anytime, anywhere. Whatever you’re looking for, find it faster on the Express Scripts mobile app. • Order refills for you or your family • Track orders • Start automatic refills • Access ID card You must have an Express Scripts prescription benefit plan through your health insurance or plan sponsor to use this app. This app and/or some if the features described may not be available for all plans or benefit types.

About

My RxBenefits

Manage your pharmacy benefits effortlessly. Track prior authorizations and claims, access your digital ID card, and chat with Member Services for quick answers. Simplify your healthcare experience.

Highlights
  • Track prior authorizations
  • View claim status
  • Digital insurance ID card
  • In-app member chat
  • Save ID card to Apple Wallet
Features
Read full description

Managing your pharmacy benefit just got easier. My RxBenefits puts everything you need in one place — so you can spend less time chasing information and more time focused on your health. Track your Prior Authorizations Stay on top of your prior authorization status in real time. When action is needed, you'll see clear next steps — so nothing slips through the cracks. View your claims See the status of your pharmacy claims at a glance. My RxBenefits keeps you up to date so you always know where a claim stands and what, if anything, comes next. Your ID card, always on hand Access your digital insurance ID card directly in the app and save it to your Apple Wallet. No more searching for a physical card or dealing with delays at the pharmacy counter. Chat with a live Member Services agent Have a question? Connect instantly with a Member Services agent through in-app chat. Get real answers from a real person — no hold music, no callbacks, no hassle. My RxBenefits is your pharmacy benefit made simple — clear, accessible, and built around you. Your personal information is never sold or shared with third parties. For more information, see our Privacy Policy.

Screenshots

Express Scripts4 screens
My RxBenefits4 screens

Verdict

The call

The clearest difference is review sentiment: My RxBenefits at 100% against Express Scripts's 36%. Express Scripts's advantage is rating (4.7 vs 4.2) and ratings volume (428K vs 5). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Express Scripts holds the better App Store score, 4.7 against 4.2. That said, the two scores are not equally well evidenced: Express Scripts has 428K ratings behind it against 5, so its average is the more settled of the two. Written reviews complicate that: 36% of Express Scripts's written reviews are positive against 100% of My RxBenefits's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Express Scripts ships an update every 3 weeks, My RxBenefits every 2 months. The most recent releases landed on September 27, 2026 and September 23, 2026 respectively.

Scorecard5 real differences · 6 level
Express Scripts versus My RxBenefits: the parameters behind the verdict, then further details
ParameterExpress ScriptsMy RxBenefits
PriceFreeFree
Rating4.7 (428K ratings) — better4.2 (5 ratings)
Positive reviews36.2% of reviews100.0% of reviews — better
Number of ratings428K — better5
Update frequencyEvery 3 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#47 — better—
DevicesiPhone, iPadiPhone, iPod
Requires iOS16.015.0 — better
Further details — not scored
Size94 MB6 MB
Age rating4+4+
DeveloperExpress ScriptsRxBenefits

Customer experience

Express Scripts

All ratings427,836 ratings
Positive94.3%
Neutral2.6%
Negative3.0%
Written reviews997 reviews
Positive36.2%
Neutral12.1%
Negative51.7%

My RxBenefits

All ratings5 ratings
Positive80.0%
Neutral0.0%
Negative20.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Express Scripts

Reported bugs

4 issues
  • Incorrect medication pricing displayed
  • Temporary address feature not working
  • Refill reminders for medications no longer taken
  • App crashing and becoming unresponsive

Requested features

5 requests
  • Ability to pay off balances through the app
  • Fingerprint/biometric login support
  • Automatic prescription updates
  • Customizable medication reminders
  • Prescription history export to Excel

My RxBenefits

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Express Scripts

No in-app purchases

None

My RxBenefits

No in-app purchases

Questions

Is Express Scripts free?
Express Scripts is free to download, with no in-app purchases.
Is My RxBenefits free?
My RxBenefits is free to download, with no in-app purchases.
Which has better reviews, Express Scripts or My RxBenefits?
Express Scripts is rated higher. Express Scripts averages 4.7 out of 5 from 428K ratings, while My RxBenefits averages 4.2 from 5 ratings.
Do Express Scripts or My RxBenefits have ads?
Neither Express Scripts nor My RxBenefits shows ads.
Which is updated more often, Express Scripts or My RxBenefits?
Express Scripts ships an update every 3 weeks, and My RxBenefits every 2 months. Most recently, Express Scripts was updated on September 27, 2026 and My RxBenefits on September 23, 2026.

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