Comparison

smg360 vs Crunchtime Labels

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

smg360

Access real-time customer feedback and data to improve brand experiences and drive loyalty. This app provides dynamic insights for quick action, available in over 40 languages.

Highlights
  • Real-time data access
  • Customer feedback reporting
  • Actionable insights
  • Brand experience improvement
  • Multi-language support
Features
Read full description

For SMG clients with a valid username and password, the smg360 reporting app provides real-time, dynamic access to customer feedback and other data sources for the purpose of taking fast action on insights that improve brand experiences and drive customer loyalty. The smg360 reporting app is available in over 40 languages. SMG inspires experiences that improve people’s lives. We are a catalyst for change, providing actionable customer, patient, and employee insights that boost loyalty and drive business outcomes. Our unique model puts a dual focus on platform technology and professional services—making it easier to collect, analyze, and share feedback and behavioral data across the enterprise. To learn more about our customer experience management, employee experience, and brand research solutions, visit www.smg.com.

About

Crunchtime Labels

Automate food preparation labeling with critical dates and details. Centralize management of food items and automatically calculate expiration dates based on customized product information for seamless multi-store rollout.

Highlights
  • Automated label printing
  • Critical date and detail inclusion
  • Centralized food item management
  • Configurable food items
  • Automatic expiration date calculation
  • Multi-store rollout support
Features
Read full description

Crunchtime Labels is an automated and hassle-free way for employees to print labels with critical dates & details at every step of the food preparation process. - Centralized management of configurable food items for seamless multi-store rollout. - Automatic calculation of expiration dates based off of customized food product details.

Screenshots

smg3604 screens
Crunchtime Labels3 screens

Verdict

The call

The clearest difference is rating: smg360 at 3.8 against Crunchtime Labels's 2.0. smg360 also leads on review sentiment (29% vs 5%) and ratings volume (527 vs 32). Crunchtime Labels's advantage is iOS requirement (15.1 vs 17.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

smg360 holds the better App Store score, 3.8 against 2.0. That said, the two scores are not equally well evidenced: smg360 has 527 ratings behind it against 32, so its average is the more settled of the two. Written reviews point the same way: 29% of smg360's written reviews are positive against 5% of Crunchtime Labels's.

UpkeepUpdate frequency

smg360 ships an update monthly, Crunchtime Labels fortnightly. The most recent releases landed on September 15, 2026 and September 20, 2026 respectively.

Scorecard4 real differences · 6 level
smg360 versus Crunchtime Labels: the parameters behind the verdict, then further details
Parametersmg360Crunchtime Labels
PriceFreeFree
Rating3.8 (527 ratings) — better2.0 (32 ratings)
Positive reviews29.4% of reviews — better4.5% of reviews
Number of ratings527 — better32
Update frequencyMonthlyFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.015.1 — better
Further details — not scored
Size16 MB25 MB
Age rating4+4+
DeveloperService Management Group, Inc. SMGCrunchTime! Information Systems, Inc.

Customer experience

smg360

All ratings527 ratings
Positive67.7%
Neutral4.4%
Negative27.9%
Written reviews177 reviews
Positive29.4%
Neutral9.0%
Negative61.6%

Crunchtime Labels

All ratings30 ratings
Positive23.3%
Neutral6.7%
Negative70.0%
Written reviews22 reviews
Positive4.5%
Neutral4.5%
Negative90.9%

Bugs and requests

smg360

Reported bugs

4 issues
  • Comments not loading properly
  • Incorrect or outdated data displayed
  • Constant log-out issues
  • Blank screens and API errors

Requested features

4 requests
  • Customizable date ranges and reporting
  • Push notifications for new feedback
  • Improved organization and filtering of comments
  • Ability to resolve cases directly in the app

Crunchtime Labels

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

smg360

No in-app purchases

None

Crunchtime Labels

No in-app purchases

Questions

Is smg360 free?
smg360 is free to download, with no in-app purchases.
Is Crunchtime Labels free?
Crunchtime Labels is free to download, with no in-app purchases.
Which has better reviews, smg360 or Crunchtime Labels?
smg360 is rated higher. smg360 averages 3.8 out of 5 from 527 ratings, while Crunchtime Labels averages 2.0 from 32 ratings.
Do smg360 or Crunchtime Labels have ads?
Neither smg360 nor Crunchtime Labels shows ads.
Which is updated more often, smg360 or Crunchtime Labels?
smg360 ships an update monthly, and Crunchtime Labels fortnightly. Most recently, smg360 was updated on September 15, 2026 and Crunchtime Labels on September 20, 2026.

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