smg360 vs Jolt
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
smg360
Access real-time customer feedback and data to improve brand experiences and drive loyalty. This app provides dynamic insights for quick action, available in over 40 languages.
- Real-time data access
- Customer feedback reporting
- Actionable insights
- Brand experience improvement
- Multi-language support
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For SMG clients with a valid username and password, the smg360 reporting app provides real-time, dynamic access to customer feedback and other data sources for the purpose of taking fast action on insights that improve brand experiences and drive customer loyalty. The smg360 reporting app is available in over 40 languages. SMG inspires experiences that improve people’s lives. We are a catalyst for change, providing actionable customer, patient, and employee insights that boost loyalty and drive business outcomes. Our unique model puts a dual focus on platform technology and professional services—making it easier to collect, analyze, and share feedback and behavioral data across the enterprise. To learn more about our customer experience management, employee experience, and brand research solutions, visit www.smg.com.
Jolt
This platform digitizes restaurant operations, focusing on team accountability and food safety. It integrates temperature probes and label printing for efficient compliance, alongside tools for employee scheduling and performance tracking.
- Digital checklists
- Team accountability
- Food safety tracking
- Integrated temperature probes
- Label printing
- Corrective actions
- Employee scheduling
- Advanced reporting
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A digital checklist platform for restaurants that delivers team accountability, digital food safety, and employee performance featuring integrated temperature probes & label printing, corrective actions, employee scheduling, and advanced reporting.
Screenshots
Verdict
The clearest difference is rating: Jolt at 4.4 against smg360's 3.8. Jolt also leads on review sentiment (41% vs 29%) and iOS requirement (15.5 vs 17.0). smg360's advantage is monetization model (free vs freemium). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Jolt holds the better App Store score, 4.4 against 3.8. Both are backed by a comparable volume of ratings — 527 and 894 respectively. Written reviews point the same way: 29% of smg360's written reviews are positive against 41% of Jolt's.
smg360 ships an update monthly, Jolt every 3 weeks. The most recent releases landed on September 15, 2026 and September 28, 2026 respectively.
| Parameter | smg360 | Jolt |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (527 ratings) | 4.4 (894 ratings) — better |
| Positive reviews | 29.4% of reviews | 41.4% of reviews — better |
| Number of ratings | 527 | 894 — better |
| Update frequency | Monthly | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Freemium |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 15.5 — better |
| Further details — not scored | ||
| Size | 16 MB | 98 MB |
| Age rating | 4+ | 12+ |
| Developer | Service Management Group, Inc. SMG | Intuiplan, LLC |
Customer experience
smg360
Jolt
User reviews
smg360
From 527 App Store ratingsWhat we love
- 🚀 Fast and smooth performance
- 👍 User-friendly interface
- 📊 Helpful for tracking customer feedback
Room to improve
- 🐛 Frequent crashes and bugs
- 🔍 Difficult to navigate and find information
- 🕰️ Slow to load and update
- 🔒 Login and authentication issues
- 💻 Inferior to the website version
Jolt
From 894 App Store ratingsWhat we love
- 👍 User-friendly app
- 🚀 Efficient management tool
- 💡 Helpful features like checklists and video uploads
Room to improve
- 🐛 Slow performance and frequent crashes
- 🔒 Poor customer service and lack of support
- 💰 Misleading sales practices and hidden costs
Bugs and requests
smg360
Reported bugs
4 issues- Comments not loading properly
- Incorrect or outdated data displayed
- Constant log-out issues
- Blank screens and API errors
Requested features
4 requests- Customizable date ranges and reporting
- Push notifications for new feedback
- Improved organization and filtering of comments
- Ability to resolve cases directly in the app
Jolt
Reported bugs
3 issues- App not recognizing internet connection
- Stickers not printing correctly
- Schedules and lists not syncing properly
Requested features
3 requests- Ability to remove time off requests
- App-based notifications for tasks
- Better scheduling and shift management features
In-app purchases
smg360
No in-app purchases
Jolt
No in-app purchases
