smg360 vs OneClick

For SMG clients with a valid username and password, the smg360 reporting app provides real-time, dynamic access to customer feedback and other data sources for the purpose of taking fast action on insights that improve brand experiences and drive customer loyalty. The smg360 reporting app is available in over 40 languages. SMG inspires experiences that improve people’s lives. We are a catalyst for change, providing actionable customer, patient, and employee insights that boost loyalty and drive business outcomes. Our unique model puts a dual focus on platform technology and professional services—making it easier to collect, analyze, and share feedback and behavioral data across the enterprise. To learn more about our customer experience management, employee experience, and brand research solutions, visit www.smg.com.

The #1 all-in-one Teams, Shifts, Accountability, Breaks, Checklists & Training Management solution that enables restaurant operators to more effectively organize, communicate and modernize their Team Member management system. The app delivers critical information to leaders to help them make the best decisions and communicate them in most cases with one simple click. The powerful, easy-to-use platform has a wide range of features created with you in mind. Our focus is Chick-fil-A®. Features: • OneClick drag & drop Setups • Checklists: schedule, assign, track completion • Auto-sync Schedules w/ Chick-fil-A® VendorBridge & HotSchedules® • Ratings: Track and rate employee progress & proficiency in positions • Accountability: reward 2nd mile service and log infractions • Break Management: sequence, track, and report breaks to ensure labor law compliance • Highlight statuses: New, Minor, Trainee, Leader, Birthdays, Needs break, etc. • Customized Setups for each area: FOH, BOH, catering, drive through, etc. • Permission system allows each employee to view only what they need • App access for every employee Benefits: • Create restaurant Setups with a single click • Consistently put aces in their places • Run smoother shifts • Clear, concise communication to team members • Combine multiple systems into one app • Share setups in advance • Eliminate break and labor law violations • Employees visualize opportunities to progress • Improve Team member engagement with clear accountability, retention & communication • Reduce tedious effort and inspire leadership teams to focus on growing and serving