Comparison

smg360 vs Crunchtime Inventory

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

smg360

Access real-time customer feedback and data to improve brand experiences and drive loyalty. This app provides dynamic insights for quick action, available in over 40 languages.

Highlights
  • Real-time data access
  • Customer feedback reporting
  • Actionable insights
  • Brand experience improvement
  • Multi-language support
Features
Read full description

For SMG clients with a valid username and password, the smg360 reporting app provides real-time, dynamic access to customer feedback and other data sources for the purpose of taking fast action on insights that improve brand experiences and drive customer loyalty. The smg360 reporting app is available in over 40 languages. SMG inspires experiences that improve people’s lives. We are a catalyst for change, providing actionable customer, patient, and employee insights that boost loyalty and drive business outcomes. Our unique model puts a dual focus on platform technology and professional services—making it easier to collect, analyze, and share feedback and behavioral data across the enterprise. To learn more about our customer experience management, employee experience, and brand research solutions, visit www.smg.com.

About

Crunchtime Inventory

This mobile application provides comprehensive inventory management for restaurant teams. It allows for easy counting, ordering, invoice reconciliation, and real-time business insights to optimize operations and reduce waste.

Highlights
  • Intuitive inventory counting with barcode scanner
  • Simultaneous team counting (online/offline)
  • Easy order placement and invoice reconciliation
  • Real-time sales and cost tracking
  • Waste minimization and order accuracy improvement
  • Data-driven decision making
Features
Read full description

Crunchtime is the restaurant industry’s leading solution for inventory management. In one powerful mobile app, restaurant teams can achieve complete inventory control straight from a phone or tablet. Even if you're on the go, you can navigate your inventory tasks effortlessly and keep your restaurant operation running smoothly. Crunchtime makes it easy for restaurant teams to: • Manage Inventory with Ease – Save time and reduce errors with an intuitive inventory counting process, including a barcode scanner and a built-in calculator. Count simultaneously with your team, online or offline, and maintain perpetual inventory you can trust. • Easily Place Orders and Reconcile Invoices – Confirm deliveries, check product quantities and temperatures, apply qualitative judgments, and attach feedback or pictures to products or orders —all in the app. Eliminate supplier overcharges and ensure order accuracy from the convenience of your smartphone or tablet. • Get Real-Time Business Insights – Track sales, food and labor costs, guest counts and so much more. Track real-time performance from the consolidated brand level down to each location. Quickly identify top-performing stores and areas needing improvement with actionable insights. • Optimize Operations – Free up managers and staff from manual paperwork, minimize waste, and improve order accuracy, all while making data-driven decisions on the go. NOTE: Use of Crunchtime requires a subscription.

Screenshots

smg3604 screens
Crunchtime Inventory4 screens

Verdict

The call

The clearest difference is rating: Crunchtime Inventory at 4.9 against smg360's 3.8. Crunchtime Inventory also leads on iOS requirement (15.6 vs 17.0). smg360's advantage is monetization model (free vs subscription). On price, review sentiment, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Crunchtime Inventory holds the better App Store score, 4.9 against 3.8. Both are backed by a comparable volume of ratings — 527 and 617 respectively. Written reviews complicate that: 29% of smg360's written reviews are positive against 25% of Crunchtime Inventory's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

smg360 ships an update monthly, Crunchtime Inventory every 6 weeks. The most recent releases landed on October 15, 2026 and October 16, 2026 respectively.

Scorecard3 real differences · 7 level
smg360 versus Crunchtime Inventory: the parameters behind the verdict, then further details
Parametersmg360Crunchtime Inventory
PriceFreeFree
Rating3.8 (527 ratings)4.9 (617 ratings) — better
Positive reviews29.4% of reviews — better25.0% of reviews
Number of ratings527617 — better
Update frequencyMonthly — betterEvery 6 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterSubscription
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.015.6 — better
Further details — not scored
Size17 MB91 MB
Age rating4+4+
DeveloperService Management Group, Inc. SMGCrunchTime! Information Systems, Inc.

Customer experience

smg360

All ratings527 ratings
Positive67.7%
Neutral4.4%
Negative27.9%
Written reviews177 reviews
Positive29.4%
Neutral9.0%
Negative61.6%

Crunchtime Inventory

All ratings617 ratings
Positive97.6%
Neutral1.1%
Negative1.3%
Written reviews4 reviews
Positive25.0%
Neutral0.0%
Negative75.0%

Bugs and requests

smg360

Reported bugs

4 issues
  • Comments not loading properly
  • Incorrect or outdated data displayed
  • Constant log-out issues
  • Blank screens and API errors

Requested features

4 requests
  • Customizable date ranges and reporting
  • Push notifications for new feedback
  • Improved organization and filtering of comments
  • Ability to resolve cases directly in the app

Crunchtime Inventory

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

smg360

No in-app purchases

None

Crunchtime Inventory

No in-app purchases

Questions

Is smg360 free?
smg360 is free to download, with no in-app purchases.
Is Crunchtime Inventory free?
Crunchtime Inventory is free to download, with no in-app purchases.
Which has better reviews, smg360 or Crunchtime Inventory?
Crunchtime Inventory is rated higher. smg360 averages 3.8 out of 5 from 527 ratings, while Crunchtime Inventory averages 4.9 from 617 ratings.
Do smg360 or Crunchtime Inventory have ads?
Neither smg360 nor Crunchtime Inventory shows ads.
Which is updated more often, smg360 or Crunchtime Inventory?
smg360 ships an update monthly, and Crunchtime Inventory every 6 weeks. Most recently, smg360 was updated on October 15, 2026 and Crunchtime Inventory on October 16, 2026.

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