SonicWall Mobile Connect vs ConnectWise Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SonicWall Mobile Connect
Access corporate and academic resources securely from anywhere. This app provides network-level access to critical applications like email and virtual desktops through encrypted SSL VPN connections.
- Encrypted SSL VPN connections
- Full network-level access
- Access to corporate resources
- Access to academic resources
- Remote access to applications
- Virtual desktop access
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SonicWall Mobile Connect™ provides users full network-level access to corporate and academic resources over encrypted SSL VPN connections. The client provides anytime, anywhere access to critical applications such as email, virtual desktop sessions and other macOS applications. REQUIREMENTS: SonicWall Mobile Connect is a free app, but requires a concurrent user license on one of the following SonicWall solutions in order to function properly: • SonicWall Next-Generation Firewall appliances including the TZ, NSA, and SuperMassive running SonicOS 5.8.1.0 or higher. • Secure Mobile Access (SMA) 100 Series appliances, formerly called SonicWALL Secure Remote Access (SRA), running 10.2 or higher. • Secure Mobile Access (SMA) 1000 Series appliances, formerly called E-Class Secure Remote Access (SRA), running 12.4 or higher. For more information on SonicWall Secure Mobile Access and Next-Generation Firewall solutions, please visit www.sonicwall.com.
ConnectWise Mobile
This mobile application provides essential features of ConnectWise PSA for service technicians. It allows users to manage tickets, submit expenses, and view their schedule efficiently while on the go, all within a user-friendly interface.
- View agenda at a glance
- Update ticket status
- Add ticket notes
- Submit expenses
- User-friendly interface
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The official ConnectWise® Manage Companion app is your on the go companion for Service Technicians! This mobile app includes the most popular features of ConnectWise® PSA and combining them with a user friendly interface designed to help you complete assigned tasks quickly and efficiently. See your agenda at a glance, update ticket status and notes, submit expenses, and more while on the go. We want to hear your feedback! Please use the “Send Feedback” button within the app or post on our enhancement forums at: https://product.connectwise.com/communities/35-connectwise-mobile-enhancements Requires ConnectWise® PSA Add-on license.
Screenshots
Verdict
The clearest difference is rating: ConnectWise Mobile at 3.9 against SonicWall Mobile Connect's 2.1. ConnectWise Mobile also leads on update cadence (every 2 months vs every 6 months) and ratings volume (3.3K vs 143). SonicWall Mobile Connect's advantage is review sentiment (30% vs 7%). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ConnectWise Mobile holds the better App Store score, 3.9 against 2.1. That said, the two scores are not equally well evidenced: ConnectWise Mobile has 3.3K ratings behind it against 143, so its average is the more settled of the two. Written reviews complicate that: 30% of SonicWall Mobile Connect's written reviews are positive against 7% of ConnectWise Mobile's, so the app with the better star average is not the one people write more warmly about.
SonicWall Mobile Connect ships an update every 6 months, ConnectWise Mobile every 2 months. The most recent releases landed on October 14, 2026 and October 15, 2026 respectively.
| Parameter | SonicWall Mobile Connect | ConnectWise Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 2.1 (143 ratings) | 3.9 (3.3K ratings) — better |
| Positive reviews | 29.9% of reviews — better | 7.4% of reviews |
| Number of ratings | 143 | 3.3K — better |
| Update frequency | Every 6 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.6 | 15.6 |
| Further details — not scored | ||
| Size | 14 MB | 51 MB |
| Age rating | 4+ | 4+ |
| Developer | SonicWall Inc. | ConnectWise |
Customer experience
SonicWall Mobile Connect
ConnectWise Mobile
User reviews
SonicWall Mobile Connect
From 143 App Store ratingsWhat we love
- 👍 Works well
- 🚀 Easy to configure and use
- 🔒 Reliable connection
- 🔒 Secure access to company resources
Room to improve
- 🐛 Doesn't work with iOS 16/iPadOS 16
- 🐛 Frequent disconnects or inability to connect
- 🐛 Compatibility issues with 2FA/MFA
- 🐛 Crashes or freezes
ConnectWise Mobile
From 3.3K App Store ratingsWhat we love
- 👍 Clean and responsive interface
- 🚀 Syncs data well
- 🚀 Allows dictating time entries and looking up contacts
Room to improve
- 🐛 Frequent login issues and authentication problems
- 🐛 Buggy and unreliable, often requires reinstalling
- 🐛 Limited functionality compared to desktop version
- 🐛 Difficult to use, clunky interface
- 🐛 Lacks key features like editing tickets and expenses
Bugs and requests
SonicWall Mobile Connect
Reported bugs
3 issues- Cannot select domain when configuring connection
- Endless 'Connecting' state with no ability to connect
- Incompatibility with latest iOS/iPadOS versions
Requested features
3 requests- Ability to view logs directly in the app
- Support for multiple VPN connections/servers
- Improved stability and reliability
ConnectWise Mobile
Reported bugs
4 issues- SSO authentication not working
- Ticket and expense fields not functioning properly
- Inability to stay logged in, constantly logging out
- App crashes or freezes frequently
Requested features
6 requests- Add iPad version
- Improve search and filtering capabilities
- Implement stopwatch/timer functionality
- Allow editing of time entries, expenses, and ticket details
- Integrate signature capture for tickets
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- Add ability to assign self to tickets
In-app purchases
SonicWall Mobile Connect
No in-app purchases
ConnectWise Mobile
No in-app purchases
Questions
Is SonicWall Mobile Connect free?
Is ConnectWise Mobile free?
Which has better reviews, SonicWall Mobile Connect or ConnectWise Mobile?
Do SonicWall Mobile Connect or ConnectWise Mobile have ads?
Which is updated more often, SonicWall Mobile Connect or ConnectWise Mobile?
Other comparisons
