Nordstrom vs GUESS
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Nordstrom
Shop a wide selection of clothing, shoes, and accessories for the whole family. Get personalized recommendations, track orders, and enjoy convenient features like curbside pickup. Access exclusive app-only deals and alerts.
- App-only alerts for sales and restocks
- Personalized recommendations
- Contactless curbside pickup
- In-store QR code payment
- Free shipping and returns
- Customer reviews and ratings
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Since 1901, Nordstrom has been a leading fashion retailer known for our commitment to providing customers with the best possible service. The Nordstrom app is everything you love about the Nordstrom experience and more. Enjoy convenient shopping wherever you—and your phone—may be. Plus, get access to app-only features! ONLY IN THE APP • Alerts when your favorite items come back in stock or go on sale in your Wish List or Bag • Save your favorite brands for personalized recommendations and alerts about new arrivals • Easily filter searches by your brands to find exactly what you want • Request contactless Curbside Pickup at selected stores and we’ll bring your online order out to your car • Pay with your Nordstrom card in store using a QR code MORE THINGS TO LOVE • Free Shipping. Free Returns. Exclusions Apply. • A personalized experience with item recommendations tailored just to you • Trustworthy ratings and reviews from customers with verified purchases • Free personalized advice on fashion, beauty, gifts and more • Order tracking and purchase history ABOUT NORDSTROM Nordstrom offers our customers one of the most extensive selections of clothing, shoes and accessories for men, women, kids and the home. For more than 100 years, we've worked to deliver the best possible shopping experience, helping our customers express their style—not just buy fashion or gifts. Fashion changes. Shopping changes. Our commitment to happy customers doesn't. Download the Nordstrom app today for easy and convenient shopping.
GUESS
Access exclusive collections, collaborations, and new arrivals before anyone else. Save favorite styles, build wishlists, and earn rewards through a loyalty program. Enjoy personalized offers and a VIP shopping experience.
- Exclusive collections access
- Personalized wishlists
- Loyalty program integration
- In-app offers
- Digital loyalty card
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The GUESS app is your all-access pass to a VIP shopping experience. Exclusive Perks Be the first to shop special collections, collaborations, and new arrivals. Plus, GUESS List members unlock in-app offers you won’t find anywhere else. Personalized Just for You Save your favorite styles, build your Wishlist, and keep track of your must-have looks anytime, anywhere. Rewards on Repeat Pair the app with our GUESS List loyalty program to earn points, redeem cash rewards, and access your digital card for the ultimate shopping experience. Download today and enjoy 15% Off + Free Shipping on your first in-app purchase.
Screenshots
Verdict
The clearest difference is review sentiment: Nordstrom at 84% against GUESS's 14%. Nordstrom also leads on rating (4.9 vs 2.9) and ratings volume (1.5M vs 243). GUESS's advantage is ads (none vs shown). On price, in-app purchases, monetization model and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Nordstrom holds the better App Store score, 4.9 against 2.9. That said, the two scores are not equally well evidenced: Nordstrom has 1.5M ratings behind it against 243, so its average is the more settled of the two. Written reviews point the same way: 84% of Nordstrom's written reviews are positive against 14% of GUESS's.
Nordstrom ships an update every 2 weeks, GUESS every 6 weeks. Both last shipped on September 25, 2026.
| Parameter | Nordstrom | GUESS |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (1.5M ratings) — better | 2.9 (243 ratings) |
| Positive reviews | 84.4% of reviews — better | 14.4% of reviews |
| Number of ratings | 1.5M — better | 243 |
| Update frequency | Every 2 weeks — better | Every 6 weeks |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Best chart rank | #65 — better | — |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 17.0 | 16.6 — better |
| Further details — not scored | ||
| Size | 220 MB | 4 MB |
| Age rating | 4+ | 12+ |
| Developer | Nordstrom, Inc. | GUESS?, Inc. |
Customer experience
Nordstrom
GUESS
User reviews
Nordstrom
From 1.5M App Store ratingsWhat we love
- 👍 Excellent customer service
- 🚀 Convenient and easy to use app
- 💎 High-quality products and brands
- 🎁 Rewards and loyalty program
- 🏪 Seamless in-store and online experience
Room to improve
- 🐛 Issues with order cancellations and inventory tracking
- 🤔 Inconsistent returns and refund policies
- 🤯 Frustrating app navigation and login process
- 🙄 Lack of product reviews and customization options
GUESS
From 243 App Store ratingsWhat we love
- 👗 Wide variety of clothing selection
- 💬 Personal stylist chat feature
- 🎁 Rewards/loyalty points program
- 📱 Mobile shopping convenience
- 🎯 Personalized style recommendations
Room to improve
- 🐛 Frequent app crashes and force closes
- ⏳ Slow loading times and lag
- 🔄 Poor navigation without back button
- 🔐 Persistent login and authentication issues
- 💾 Data not saving (wishlist, cart, preferences)
Bugs and requests
Nordstrom
Reported bugs
3 issues- App crashes and freezes
- Inaccurate inventory and pricing information
- Unreliable delivery and shipping updates
Requested features
4 requests- Ability to share wish lists and shopping carts
- Improved product filtering and search functionality
- Better integration between app and website experiences
- Enhanced order tracking and status updates
GUESS
Reported bugs
18 issues- App crashes when scrolling too quickly
- Login fails with correct credentials
- Shopping cart items disappear or become inaccessible
- Wish list items not loading or saving
- Rewards points not crediting to account
Show 13 moreShow fewer
- User gets logged out unexpectedly
- Content loading error messages
- Checkout process loops or fails
- Promotional codes not working
- Purchase history not displaying
- App won't open or gets stuck on loading screen
- Duplicate items appearing in cart
- Size chart not loading
- Order tracking not working
- Points not syncing between app and account
- App incompatible with newer phone models (Pro Max)
- Password reset functionality broken
- App crashes during payment processing
Requested features
13 requests- Add functional back button for navigation
- Fix and restore spin wheel points challenge
- Allow profile editing (gender, account info)
- Improve wish list functionality and access
- Better product descriptions and size guides
Show 8 moreShow fewer
- Model height and size information
- Customer reviews and ratings on products
- QR code scanner for in-store items
- Easier customer service contact options
- Better promotional code application
- Expand geographic availability beyond USA/Canada
- Improve rewards points tracking and application
- Better order tracking functionality
In-app purchases
Nordstrom
No in-app purchases
GUESS
No in-app purchases
