Voya vs BRiMobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Voya
Manage your entire financial life from one secure app. Track retirement, health savings, and investment accounts, alongside external banking and credit card information. Receive personalized guidance and access interactive tools to help you achieve your financial goals.
- All-in-one account aggregation
- Personalized financial guidance
- Retirement income modeling
- Secure data protection
- Workplace benefits insights
- Healthcare expense tracking
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Your financial life, connected and confident Experience a simpler way to manage your money anytime, anywhere. With the Voya mobile app, you get a comprehensive, secure, and personalized financial experience designed to help you stay on track for your future. • All-in-one access View and manage your retirement, health savings, and investment accounts in one place—alongside external accounts like checking, savings, and credit cards—for a complete picture of your financial life. • Personalized financial guidance Get tailored insights, goal tracking, and nudges to help you save more, pay off debt, plan for college, or prepare for retirement. • Interactive tools & resources Model retirement income with myOrangeMoney®, access video education, live chat support, and investment advice all designed to help you take confident action. • Secure and private Your data is protected with enhanced encryption, multi-factor authentication, biometric voice ID, and our S.A.F.E. guarantee. We never sell your personal information—ever. • Effortless experience Clean design and intuitive navigation make it easy to check balances, update contributions and beneficiaries, and manage your investments all while on the go. Plus, the entire app is also available in Spanish. • Benefits and healthcare insights If offered through your retirement or employee benefits plan, review your workplace benefits and savings options with personalized support, while also staying on top of your healthcare by tracking out-of-pocket expenses and receiving reminders for preventive care. Wherever life takes you, Voya goes with you. Log in today to experience your upgraded financial journey — personalized, secure, and built to help you retire with confidence. Current Voya Retire users will either seamlessly transition to the new experience through an automatic update or receive a prompt to update their app.
BRiMobile
Access your tax-free benefit accounts securely from your mobile device. Check balances, submit claims, and manage receipts conveniently. Stay on top of your benefits wherever you go.
- Secure account access
- On-the-go convenience
- Check account balances
- Submit claims
- Manage receipts
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BRiMobile is a secure application for on-the-go access to your tax-free benefit accounts from Benefit Resource, Inc. Whether you need a balance, want to submit a claim, or have requested receipts to submit, BRiMobile is only a moment away.
Screenshots
Verdict
The clearest difference is rating: Voya at 4.7 against BRiMobile's 1.4. Voya also leads on update cadence (fortnightly vs every 5 months) and ratings volume (188K vs 75). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Voya holds the better App Store score, 4.7 against 1.4. That said, the two scores are not equally well evidenced: Voya has 188K ratings behind it against 75, so its average is the more settled of the two. Written reviews point the same way: 24% of Voya's written reviews are positive against 11% of BRiMobile's.
Voya ships an update fortnightly, BRiMobile every 5 months. The most recent releases landed on October 20, 2026 and October 16, 2026 respectively.
| Parameter | Voya | BRiMobile |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (188K ratings) — better | 1.4 (75 ratings) |
| Positive reviews | 23.9% of reviews — better | 11.1% of reviews |
| Number of ratings | 188K — better | 75 |
| Update frequency | Fortnightly — better | Every 5 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #178 — better | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.0 — better | 17.6 |
| Further details — not scored | ||
| Size | 138 MB | 25 MB |
| Age rating | 4+ | 4+ |
| Developer | Voya Services Company | Benefit Resource LLC |
Customer experience
Voya
BRiMobile
User reviews
Voya
From 188K App Store ratingsWhat we love
- 🚀 Intuitive user interface
- 🔒 Robust security features
- 💡 Retirement planning tools
- 👍 User-friendly navigation
Room to improve
- 🐛 Frequent app crashes and system unavailability
- 👎 Lack of transparency in account details
- 🕰️ Slow performance and loading times
- 📊 Limited investment performance history
BRiMobile
From 75 App Store ratingsWhat we love
- 👍 User-friendly interface (rarely mentioned)
- 🚀 Fast claim submission (rarely mentioned)
- 👍 Ability to check balance (basic functionality)
Room to improve
- 🐛 App crashes frequently
- 🐛 Login issues (server errors, unavailable service)
- 🐛 Limited functionality
- 🐛 Poor user experience
- 🐛 Missing essential features (claim status, direct deposit)
Bugs and requests
Voya
Reported bugs
3 issues- Login issues with Face ID/Touch ID
- Inability to access account details and transactions
- Inconsistent app behavior across iOS versions
Requested features
4 requests- Ability to view monthly/quarterly investment performance
- Option to customize contribution limits
- Improved fund lookup and research tools
- Enhanced portfolio tracking and analytics
BRiMobile
Reported bugs
82 issues- Server Error
- Service not available
- App crashes upon opening
- Crashes immediately
- Submit a claim is literally missing
Show 77 moreShow fewer
- App freezes; reset; repeat
- No transaction history appearing
- No option to submit a claim for reimbursement
- Website also not working
- App and website are horrible
- Claims denied and no notifications sent
- App and website are utterly terrible
- Unstable and shuts down midway through submitting a claim
- Challenging to get human assistance
- Product not accepted at Sam’s Club
- Customer support told to do check and see method
- Information compromised through app
- Cannot login
- Impossible to submit claims
- Receipt keeps getting rejected
- Chat function on website doesn’t work
- Phone system repeatedly hangs up
- "Press 1 for call back" feature doesn't work
- App crashes non stop
- Registration doesn't work
- "Page Note Found" error
- App and website keep crashing
- Says I am not a member
- Submitted claims twice
- App looping at login saying "Service not available"
- Website says can't submit because previous claim open
- App didn't have a way to differentiate FSA or HRA
- App literally won't sign me in
- Gateway Time-out
- App keeps on spinning
- Claims vanished after submission
- Server unavailable
- Last update erased option to submit document
- PIN arbitrarily expires
- Successful login once out of 15 tries
- Parsing errors
- Uninstall and reinstall many times
- App loses all login info after closing
- PIN doesn't work anymore
- App doesn't function
- Keep getting 'enter start date' error
- App crashes
- App keeps on spinning and then says "Gateway Time-out"
- App is listing recent card transactions twice
- App doesn't even work
- All three claims submitted vanished
- Can not submit receipts
- App is just so plain
- Can't find many features
- Update history 2-3 years ago
- Not sure if security is up to date
- App doesn't have all the detail
- App can't see any details of transactions
- App can't see pending charges or claims
- App is working fine for me
- App has not been updated for any of the recent devices
- PIN will not stay working
- No ability to remember login information without PIN
- No access to Touch ID
- Navigation requires the same Byzantine process as the website
- Balances are hidden
- Transaction details are not easily accessible
- Will not clear the need for the receipt
- Will not give detail of if receipt was accepted
- Frustrating login process
- The app was working well before the last update
- Loses all the login info after you close the app
- The pin you create doesn't work anymore
- It doesn't function at this point
- Claim entry could be a lot faster if you didn't need to retype every piece of information for each claim
- Date picker fields are annoying
- It worked fine for me with 3G on an iPhone
- It doesn't have all the detail
- You can't see any details of transactions, only the balance
- You can't see pending charges or claims
- The app is working fine for me
- I have a 4GS - makes a difference???
Requested features
27 requests- More attention to User Experience
- Ability to tell if amount is eligible or remaining
- Passkey for login
- Highlight recent transactions in different colors
- Transaction history goes back at least 18 months
Show 22 moreShow fewer
- Ability to upload a file (not just photos)
- Ability to view claim status
- Ability to withdraw balances by direct deposit
- Way to store benefit related receipts before submitting
- Ability to activate/manage card in app
- Ability to differentiate claim types (FSA/HRA)
- Fix font clarity
- Add claim status back into the app
- Improve app security
- Allow PDF receipt uploads
- Improve login process
- Add Touch ID/Face ID support
- Clearer navigation
- Show detail of whether receipt was accepted
- Fix parsing errors
- Update app for recent devices
- Allow PIN to stay working
- Improve claim entry speed
- Fix date picker fields
- See details of transactions
- See pending charges or claims
- Add more detail to the app
In-app purchases
Voya
No in-app purchases
BRiMobile
No in-app purchases
