Hydro One Mobile vs Dekco

We work hard to ensure that Hydro One customers have access to the information they need when they need it. The NEW Hydro One mobile application makes it easy for customers to manage their Hydro One service and get the latest information about power outages in your area. NEW – Customers can now access myAccount self-service within the app! Enabling Hydro One customers to: • View their bill and account balance • Sign up for paperless billing • Sign up for SMS notifications • View ‘time of use’ usage details and more! Power Outage Map Our power outage map lets you know if there is a power outage at home or the cottage. It is updated every 10 minutes with detailed outage information, including: • Number of customers affected • Estimated restoration time • Cause of the outage (if known) • Repair crew status The Outage Maps use colour-coded symbols to display the number of customers without service and their locations. Hydro One recognizes that this is crucial information for our customers. Now you can access it on the go.

Protecting your home has never been easier. Our smart home security camera helps you monitor your home anytime, anywhere, ensuring safety and comfort for your family. Welcome to Dekco, our brand-new home security app! We've officially launched with the goal of providing you with a safer and more convenient home security experience. In this version, we've introduced the following new features and improvements: - Enhanced video interaction experience: Enjoy smoother viewing and control of your cameras for an improved user experience. - Online customer support: Chat directly with our customer service team within the app to address any questions or concerns you may have. We will continue to refine and optimize our products and services to deliver an even better home security experience. If you have any feedback or questions, please don't hesitate to reach out to us.