Opsgenie vs HQx Live
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Opsgenie
Manage incidents and service disruptions for always-on services. Receive real-time notifications, take immediate action on alerts, and collaborate with your team during critical events. Stay in control of your operations from your mobile device.
- Real-time push notifications for alerts and incidents
- Direct action on alerts (Acknowledge, Close, Escalate)
- Customizable dashboards for faster response
- Execute custom actions on alerts
- Audio/video conferencing for incident collaboration
- View on-call schedules and user contact information
- Manage service status and responders
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Opsgenie is a modern incident management platform for operating always-on services, empowering Dev & Ops teams to plan for service disruptions and stay in control during incidents. The Opsgenie Application for iOS delivers the power of the solution to your mobile devices. You can receive push notifications when alerts and incidents arise, take action directly from the application, understand the status of all known issues and manage your on-call responsibilities. Opsgenie for iOS is free for all Opsgenie customers and requires a subscription to Opsgenie service. Your Opsgenie administrator will send an invite via email for you to create an account. Once your account is created, you can log in to Opsgenie service from the iOS app with your Opsgenie username and password. You can view additional documentation at http://www.opsgenie.com/docs/dashboard/ios-app Features: * Customizable dashboards for responding to alerts and incidents faster * Ability to create alerts and incidents with ease * Easy access and response to alerts and incidents (Acknowledge, Close, Escalate to Next, Take Ownership, Snooze and many more) * Ability to execute custom actions on alerts and incidents (i.e ping, restart server, …) * Opsgenie-hosted audio & video conferencing (Incident Command Center) to effectively collaborate during incidents * Service Catalogs to identify and manage service units * Ability to track each service’s status via dedicated status pages * Ability to define & add responders and/or stakeholders to incidents * Ability to select multiple alerts/incidents and execute an action for all * Alert/Incident list pages supporting native swipe gestures for actions * Ability to save and reuse the searches previously defined in order to filter alerts and incidents * Who Is On-Call page which enables viewing all schedules and active rotations of the moment * User Directory that enables accessing all users and their contact information * Ability to easily contact users via phone call, SMS, email, and Skype * Ability to mute/unmute notifications * Ability to enable/disable notification preferences, notification rules and contact methods
HQx Live
This application allows users to connect to RIDGID® SeeSnake CSx™ series monitors, transforming a mobile device into a second screen. Instantly share inspection results, live stream footage, and manage job media on the go. It also enables remote monitor control and over-the-air updates.
- Connect to CSx devices
- Live stream inspection footage
- Capture and share media
- Manage jobs and media
- Remote monitor control
- Over-the-air updates
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HQx Live connects to RIDGID® SeeSnake CSx™ series monitors, including the CSx Via. You can use your mobile device as a second screen and instantly share inspection results with your customers. Features - Connect to nearby CSx devices without leaving the app - Live stream inspection footage - Capture and share media over email, text, and supported Cloud services - Manage your jobs and inspection media on the go - Remotely control the monitor - Keep your monitor up to date with wireless over-the-air updating - Includes support for SeeSnake camera reels with TruSense™ technology - Works with SeeSnake CS65x, CS65XR, CS12x, CS6x Versa, CS6x, and CS6xPak monitors as well as the CSx Via
Screenshots
Verdict
The clearest difference is rating: HQx Live at 2.9 against Opsgenie's 2.1. HQx Live also leads on monetization model (free vs subscription). Opsgenie's advantage is update cadence (every 3 weeks vs every 2 months) and ratings volume (124 vs 39). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HQx Live holds the better App Store score, 2.9 against 2.1. Both are backed by a comparable volume of ratings — 124 and 39 respectively. Written reviews point the same way: 15% of Opsgenie's written reviews are positive against 22% of HQx Live's.
Opsgenie ships an update every 3 weeks, HQx Live every 2 months. The most recent releases landed on October 22, 2026 and October 24, 2026 respectively.
| Parameter | Opsgenie | HQx Live |
|---|---|---|
| Price | Free | Free |
| Rating | 2.1 (124 ratings) | 2.9 (39 ratings) — better |
| Positive reviews | 14.6% of reviews | 22.2% of reviews — better |
| Number of ratings | 124 — better | 39 |
| Update frequency | Every 3 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Subscription | Free — better |
| Devices | iPhone, iPad, Apple Watch — better | iPhone, iPad |
| Requires iOS | 17.0 — better | 17.4 |
| Further details — not scored | ||
| Size | 224 MB | 24 MB |
| Age rating | 4+ | 4+ |
| Developer | OpsGenie, Inc. | SEESCAN, INC |
Customer experience
Opsgenie
HQx Live
Bugs and requests
Opsgenie
Reported bugs
20 issues- Push notifications not delivering despite correct settings
- Keyboard not appearing during SSO browser login
- App stuck in login loop or loading spinner
- Notification rules not being recognized or applied
- Critical alerts not working on iOS 15+
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- App forgets login credentials after updates
- SSO login redirects to web browser then hangs
- Alerts showing as stale data requiring manual refresh
- Links in alerts not opening when tapped
- Apple Watch app showing incorrect on-call status
- Apple Watch app timing out and not syncing alerts
- App crashes when receiving alerts
- Policy verification error preventing app opening
- Cannot verify policy error on reinstall
- Bulk acknowledge button not appearing with 50+ incidents
- Notification banners blocking user actions
- Dashboard showing incorrect on-call days with dots
- Alerts not sounding or using wrong notification tone
- App unable to handle large numbers of incidents
- Slow app responsiveness and performance issues
Requested features
17 requests- Custom ringtone support for different alert types
- Volume control for notifications
- Ability to categorize which alerts are critical
- Dark mode option
- Multiple account support without logout
Show 12 moreShow fewer
- Focus mode integration for different on-call schedules
- Extended calendar view showing future schedules
- App badge showing unacknowledged alert count
- Custom vibration patterns
- Ability to copy text from alert fields
- Mute option for longer than 10 hours
- Disable non-critical alerts while keeping critical ones
- Sound preview functionality
- In-app bug report submission
- Notification rules configuration in app
- Show primary/secondary on-call rotation status
- Ringer volume control instead of app volume
HQx Live
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Opsgenie
No in-app purchases
HQx Live
No in-app purchases









