Philly 311 vs TenantCloud Pro

Philly 311 allows service requests (potholes, noise complaints, dangerous conditions, etc) to be submitted directly to the your local government, where it will be instantly routed to the correct administrator in the appropriate department. This means your service requests will be responded to quickly and efficiently, and you'll be notified the moment they are resolved!

TenantCloud is a comprehensive end-to-end property management system for landlords, property managers, tenants, and service providers to conveniently access and manage essential property-related information such as property details, units, leases, accounting, and maintenance requests on their phones and desktops. Landlord Account Features: - Unlimited units, listings, and properties. - Connect with tenants, owners, service professionals, and team members. - Get a customizable marketing website for your vacancies. - Get leads for your vacancies. - Set up an application fee and receive rental applications from your prospects. - Run background and credit checks right from an application. - Collect rent online. - Set up leases with the built-in document builder. - E-sign the lease and send it to your tenants to e-sign. - Automatic rent invoices, late fees, and receipts are delivered to tenants. - Store all transactions, receipts, and invoices in one place and categorize them according to your needs. - Receive, manage, and send maintenance requests to your service pros. - Build financial and rental reports in seconds and track your success. - Generate a 1099 Tax Form and send digital copies to recipients. - Sync with Google Calendar and QuickBooks. - TC Messenger for communication with tenants, service professionals, and team members. - Unlimited support. Property Manager Account Features: - Assign a team member to every specific property. - Set their permissions for every part of the system, such as properties, listings, etc. - Keep track of all the actions of a team member saved in chronological order with the Activity History. - Connect with Owners and assign various properties to various owners under the same account. - Send Owners maintenance requests to approve repair costs. - Regulate your relationships with the agreements that can be generated within the system. - Set all the management fees, which will be calculated automatically and shown in the Accounting section. - Set up your own lease template with our Template Builder. - Communicate via TC Messenger. Tenant Account Features: - Connect with your landlord and have a signed lease agreement ready in seconds. - Process rent payments easily using ACH, credit, and debit cards. - Enable Auto Pay to pay automatically on or before the due date. - Report your rent payments to the credit bureaus to build your credit score. - Maintain control over all your expenses, including rent, utilities, fees, and deposits. - Submit maintenance requests to get them fixed immediately. - Access your rental history by having all your current and past leases consolidated in one place. - Track renters insurance expiration. - Create a Renter Profile and apply online for listings. - Receive invites from landlords to view their listings based on your matching search criteria. - Keep in touch with your landlord 24/7 with the TC Messenger. Service Pro Account Features: - Create a Business Profile to attract new clients. - Customize a marketing website to showcase your services. - Get notifications about new maintenance requests that appear in your area. - Make bids and get selected for the job. - Connect with the landlord and receive maintenance requests. - Manage all the maintenance requests in the app, set up your schedule, and keep track of all the work done. - Change statuses, add the materials used, and create invoices. - Manually add other maintenance requests to keep track of all orders in one place. - Get paid with ACH debit and credit cards within your TenantCloud account. - Store receipts and keep track of your payment activity all in one place. - Sync with Google Calendar. Owner Account Features: - Connect with your property managers and keep track of your properties. - Get the property reports. - Fees and distribution tools to pay property managers online. - Keep track of maintenance. - Approve maintenance request bids. - Use TC Messenger for communication.