BRiMobile vs HSA Bank
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BRiMobile
Access your tax-free benefit accounts securely from your mobile device. Check balances, submit claims, and manage receipts conveniently. Stay on top of your benefits wherever you go.
- Secure account access
- On-the-go convenience
- Check account balances
- Submit claims
- Manage receipts
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BRiMobile is a secure application for on-the-go access to your tax-free benefit accounts from Benefit Resource, Inc. Whether you need a balance, want to submit a claim, or have requested receipts to submit, BRiMobile is only a moment away.
HSA Bank
Manage your health and benefit accounts with ease. Access balances, track transactions, make contributions, and file claims. Plan for the future with investment management and a contribution planner.
- Account balance and transaction history
- Contribution management
- Reimbursement and claim filing
- HSA investment management
- Contribution planner
- Expense eligibility search
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Manage your health and benefit accounts with convenience on the secure HSA Bank app. • Access your account balance and transaction history. • View, make and update contributions. • Request reimbursements and file claims. • Manage your HSA investments. • Use the Contribution Planner to estimate what you can pay from your HSA this year and predict your HSA balance at retirement. • Search for eligible expenses. Secure account access • 2-factor authentication • Touch ID® / Face ID® can be enabled under Settings Securities and investments are not insured by FDIC or any other government agency, not bank guaranteed, not bank deposits or obligations, and may lose value. HSA Bank® is a division of Santander Bank, N.A., Member FDIC. Plan Administrative Services and Benefit Services are administered by Webster Servicing LLC.
Screenshots
Verdict
The clearest difference is rating: HSA Bank at 4.2 against BRiMobile's 1.4. HSA Bank also leads on update cadence (fortnightly vs every 5 months) and ratings volume (1.8K vs 76). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HSA Bank holds the better App Store score, 4.2 against 1.4. That said, the two scores are not equally well evidenced: HSA Bank has 1.8K ratings behind it against 76, so its average is the more settled of the two. Written reviews complicate that: 11% of BRiMobile's written reviews are positive against 9% of HSA Bank's, so the app with the better star average is not the one people write more warmly about.
BRiMobile ships an update every 5 months, HSA Bank fortnightly. The most recent releases landed on November 1, 2026 and November 7, 2026 respectively.
| Parameter | BRiMobile | HSA Bank |
|---|---|---|
| Price | Free | Free |
| Rating | 1.4 (76 ratings) | 4.2 (1.8K ratings) — better |
| Positive reviews | 11.1% of reviews — better | 8.6% of reviews |
| Number of ratings | 76 | 1.8K — better |
| Update frequency | Every 5 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.6 | 15.0 — better |
| Further details — not scored | ||
| Size | 25 MB | 153 MB |
| Age rating | 4+ | 17+ |
| Developer | Benefit Resource LLC | Webster Bank® |
Customer experience
BRiMobile
HSA Bank
User reviews
BRiMobile
From 76 App Store ratingsWhat we love
- 👍 User-friendly interface (rarely mentioned)
- 🚀 Fast claim submission (rarely mentioned)
- 👍 Ability to check balance (basic functionality)
Room to improve
- 🐛 App crashes frequently
- 🐛 Login issues (server errors, unavailable service)
- 🐛 Limited functionality
- 🐛 Poor user experience
- 🐛 Missing essential features (claim status, direct deposit)
HSA Bank
From 1.8K App Store ratingsWhat we love
- 👍 Easy to navigate
- 🚀 Clear and straightforward
- 💡 Helpful product eligibility scanner
Room to improve
- 🐛 Frequent login issues
- 🔑 Lack of biometric login options
- 🔍 Poor visibility and readability
- 🤖 Feels like a web wrapper, not a true app
- 💾 Lost previous app data and receipts
Bugs and requests
BRiMobile
Reported bugs
82 issues- Server Error
- Service not available
- App crashes upon opening
- Crashes immediately
- Submit a claim is literally missing
Show 77 moreShow fewer
- App freezes; reset; repeat
- No transaction history appearing
- No option to submit a claim for reimbursement
- Website also not working
- App and website are horrible
- Claims denied and no notifications sent
- App and website are utterly terrible
- Unstable and shuts down midway through submitting a claim
- Challenging to get human assistance
- Product not accepted at Sam’s Club
- Customer support told to do check and see method
- Information compromised through app
- Cannot login
- Impossible to submit claims
- Receipt keeps getting rejected
- Chat function on website doesn’t work
- Phone system repeatedly hangs up
- "Press 1 for call back" feature doesn't work
- App crashes non stop
- Registration doesn't work
- "Page Note Found" error
- App and website keep crashing
- Says I am not a member
- Submitted claims twice
- App looping at login saying "Service not available"
- Website says can't submit because previous claim open
- App didn't have a way to differentiate FSA or HRA
- App literally won't sign me in
- Gateway Time-out
- App keeps on spinning
- Claims vanished after submission
- Server unavailable
- Last update erased option to submit document
- PIN arbitrarily expires
- Successful login once out of 15 tries
- Parsing errors
- Uninstall and reinstall many times
- App loses all login info after closing
- PIN doesn't work anymore
- App doesn't function
- Keep getting 'enter start date' error
- App crashes
- App keeps on spinning and then says "Gateway Time-out"
- App is listing recent card transactions twice
- App doesn't even work
- All three claims submitted vanished
- Can not submit receipts
- App is just so plain
- Can't find many features
- Update history 2-3 years ago
- Not sure if security is up to date
- App doesn't have all the detail
- App can't see any details of transactions
- App can't see pending charges or claims
- App is working fine for me
- App has not been updated for any of the recent devices
- PIN will not stay working
- No ability to remember login information without PIN
- No access to Touch ID
- Navigation requires the same Byzantine process as the website
- Balances are hidden
- Transaction details are not easily accessible
- Will not clear the need for the receipt
- Will not give detail of if receipt was accepted
- Frustrating login process
- The app was working well before the last update
- Loses all the login info after you close the app
- The pin you create doesn't work anymore
- It doesn't function at this point
- Claim entry could be a lot faster if you didn't need to retype every piece of information for each claim
- Date picker fields are annoying
- It worked fine for me with 3G on an iPhone
- It doesn't have all the detail
- You can't see any details of transactions, only the balance
- You can't see pending charges or claims
- The app is working fine for me
- I have a 4GS - makes a difference???
Requested features
27 requests- More attention to User Experience
- Ability to tell if amount is eligible or remaining
- Passkey for login
- Highlight recent transactions in different colors
- Transaction history goes back at least 18 months
Show 22 moreShow fewer
- Ability to upload a file (not just photos)
- Ability to view claim status
- Ability to withdraw balances by direct deposit
- Way to store benefit related receipts before submitting
- Ability to activate/manage card in app
- Ability to differentiate claim types (FSA/HRA)
- Fix font clarity
- Add claim status back into the app
- Improve app security
- Allow PDF receipt uploads
- Improve login process
- Add Touch ID/Face ID support
- Clearer navigation
- Show detail of whether receipt was accepted
- Fix parsing errors
- Update app for recent devices
- Allow PIN to stay working
- Improve claim entry speed
- Fix date picker fields
- See details of transactions
- See pending charges or claims
- Add more detail to the app
HSA Bank
Reported bugs
3 issues- Inconsistent login behavior
- Unreliable app performance and stability
- Inability to access or upload receipts
Requested features
4 requests- Add dark mode support
- Improve investment management features
- Streamline login and authentication process
- Optimize app layout and interface for mobile
In-app purchases
BRiMobile
No in-app purchases
HSA Bank
No in-app purchases
Questions
Is BRiMobile free?
Is HSA Bank free?
Which has better reviews, BRiMobile or HSA Bank?
Do BRiMobile or HSA Bank have ads?
Which is updated more often, BRiMobile or HSA Bank?
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