myCigna vs EBA&M GATEWAY
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
myCigna
Access your health insurance information, view ID cards, find care providers, manage claims, and refill prescriptions. This secure app requires Cigna customer login and offers features based on your coverage.
- View ID cards (front and back)
- Search for care providers and compare costs
- View and search claims
- Manage prescriptions and refills
- Access account balances
- Review plan coverage details
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The myCigna app gives you a new and improved way to easily access your important health information. You must be a Cigna customer to use the secure myCigna mobile app. Features available are based on the coverage you have with Cigna. HealthKit is integrated into myCigna in order to serve the ability to customize your Find Care and Telehealth experience. ID Cards • Quickly view ID cards (front and back) • Easily print, email, or share from your mobile device Find Care • Search for a doctor, dentist, pharmacy or health care facility, from Cigna's national network and compare quality-of-care ratings and costs Claims • View and search recent and past claims Account Balances • Access and view health fund balances Pharmacy • View and refill your prescriptions right from your mobile device • Update billing and shipping preferences Coverage • View plan coverage and authorizations • Review plan deductibles and maximums • Find what’s covered under your plan Wellness • View goal activity and awards Languages Supported • Spanish and English About Cigna More than just a health insurance company, Cigna is a global health service company--dedicated to helping the people we serve improve their health, well-being and sense of security. We make this happen through a broad range of integrated health care and related plans and services, and proven health and well-being programs that are targeted to the unique needs of our customers, clients and partners.
EBA&M GATEWAY
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The EBA&M Mobile application allows registered employees and dependents to access their eligibility coverage information, ID cards and claims processing data. Please contact the EBA&M Mobile help desk for more information at (714) 668-8920.
Screenshots
Verdict
The clearest difference is update cadence: myCigna at fortnightly against EBA&M GATEWAY's every 5 months. myCigna also leads on chart position (#33 vs unranked). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
myCigna ships an update fortnightly, EBA&M GATEWAY every 5 months. The most recent releases landed on October 30, 2026 and October 27, 2026 respectively.
| Parameter | myCigna | EBA&M GATEWAY |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (158K ratings) — better | — |
| Positive reviews | 74.6% of reviews | — |
| Number of ratings | 158K — better | — |
| Update frequency | Fortnightly — better | Every 5 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Best chart rank | #33 — better | — |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.1 | 14.0 — better |
| Further details — not scored | ||
| Size | 129 MB | 21 MB |
| Age rating | 17+ | 4+ |
| Developer | Cigna Corporation | EBA&M CORPORATION |
Bugs and requests
myCigna
Reported bugs
4 issues- App crashing on new devices
- Biometric login not working
- Inability to change address in the app
- Keyboard issues when typing in the app
Requested features
4 requests- Ability to view previous year's deductible/out-of-pocket data
- Physician credential information
- 24/7 live chat support
- Status updates for pre-authorization requests
EBA&M GATEWAY
Not enough reviews yet to summarise bugs or requests.
In-app purchases
myCigna
No in-app purchases
EBA&M GATEWAY
No in-app purchases









