PagerDuty vs Authenticator App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PagerDuty
This platform helps organizations prevent and resolve critical incidents in real-time. It provides developers, IT operations, and support teams with tools to manage digital operations and ensure perfect customer experiences. Receive alerts, respond to incidents, and manage on-call schedules from your mobile device.
- Unlimited push notification alerts
- Custom alert sounds
- Respond to incidents (acknowledge, resolve, reassign)
- View on-call schedules
- Access user contact lists
- Create new incidents
- Execute custom actions on incidents
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PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Through its SaaS-based platform, PagerDuty arms developers, IT operations, support, security, and business leaders to prevent and resolve incidents when seconds matter. Over 12,000 businesses including GE, Vodafone, Box, and American Eagle Outfitters rely on PagerDuty to continuously improve their digital operations. PagerDuty for iOS allows you to: * Receive unlimited push notification alerts and set custom sounds for alerts * Easily access and respond to open incidents (acknowledge, resolve, or reassign) * View incident details, grouped alerts, and resolution timelines at a glance * View your on-call timeline and team schedules, and book overrides for yourself or your teammates * Access a contact list of all users in your account and their contact information * Create new incidents directly from the mobile app * Loop in responders for additional help * Execute custom actions (like restarting servers, running diagnostics, etc.) on incidents NOTE: A PagerDuty user account is required to use this application. Some features’ availability depends on your PagerDuty plan.
Authenticator App
Secure your online accounts with industry-standard two-factor authentication. Easily add accounts, generate time-based OTPs, and benefit from encrypted backups. Organize and manage your TFA with features like folders, brand logos, and search.
- Add accounts via QR code or manual entry
- Time-based OTPs (offline access)
- Encrypted backup and secure recovery
- Sync secrets across devices
- Organize accounts with folders
- Brand logos for easy identification
- Passwordless sign-in options
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OneAuth is an industry standard authenticator app developed by Zoho. You can now enable TFA and secure all your online accounts like Twitter, Facebook, LinkedIn, and more. Over 1 million users trust OneAuth to enable 2FA and secure their online accounts. Take charge of your online security with two factor authentication - ADD online accounts to OneAuth easily by either scanning a QR code or manually entering the details. - AUTHENTICATE your online accounts using Time-based OTPs. These OTPs can be accessed offline too. - Backing up your online accounts in OneAuth is easy. We offer ENCRYPTED BACKUP for all your online accounts and they can be recovered securely by means of a Passphrase. The Passphrase is unique and known only to you and aids in recovery in case of lost or broken device. - OneAuth syncs your OTP secrets across all your devices. Making it easy for you to access OTPs from anywhere. - OneAuth is AVAILABLE ON ALL PLATFORMS. Experience secure authentication on iOS, iPadOS, macOS, and watch OS devices. An authenticator app that provides enhanced user experience - CREATE FOLDERS to organize your TFA accounts to your convenience. You can create and reorder personal and work folders separately for easy access. You can also move accounts within and in between folders. - Identify your 2FA accounts easily by associating them with their BRAND LOGOS. - SEARCH and find your accounts quicker with Oneauth's inbuilt search. - Explore OneAuth to its fullest potential without creating an account. GUEST USERS can use the export and import option while switching to a new device. - Users can also MIGRATE their existing online accounts to OneAuth easily from Google Authenticator. Greater security for your Zoho accounts with multi-factor authentication Passwords are just not enough. You need additional layers to ensure your account is properly safeguarded. OneAuth does that for you! - With OneAuth, you can enable MFA for all your Zoho accounts. - Set up PASSWORDLESS SIGN-IN. Avoid the everyday hassle of typing out your passwords. - Prefer a sign-in mode of your choice. You can select from multiple options like push notification, QR code, and Time-based OTPs. Even in case you're offline, you can access your account with Time-based OTPs. - Toughen up your account security. Ensure ONLY you can access your account by enabling BIOMETRIC AUTHENTICATION(Face ID or Touch ID). - Monitor devices and sessions in OneAuth, track login locations and designate devices into primary and secondary. OneAuth quickly adopts to the latest Apple OS and always keeps up with emerging technologies. Here are some of the iOS features that OneAuth supports - Widgets: Gets you the OTPs quickly to help you log in to your accounts. - Watch Face widgets: Gets you the right OTPs directly from your Apple watch. - Passkeys: Enhances your login experience across all Zoho apps. - Focus Filters: Allows you to associate the appropriate Zoho account for each Focus mode. - Quick Notes: Lets you intuitively edit 2FA accounts with seamless deep linking. - Live Text: Enables you to easily add 2FA accounts by reading information from web pages and documents. - Time-sensitive push notifications: Gets your critical information from OneAuth that you need to know or act upon immediately. - Dark mode: Reduce strain and improve your user experience by turning on dark mode. These extensions elevate your overall OneAuth experience to another level on your Apple device. Think Privacy. Think Zoho. At Zoho, data privacy and security is core to our business. We believe that every individual has a right to access the internet securely and thus our authenticator app OneAuth will be free forever. SUPPORT Our help channels are available 24*7 for customers. Email us at support@zohoaccounts.com Download today!
Screenshots
Verdict
PagerDuty and Authenticator App both sit at 4.8 stars, but that hides the real split: 45% of Authenticator App's written reviews are positive against 25% of PagerDuty's. Authenticator App also leads on ratings volume (34K vs 5.2K) and device support (5 vs 3). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for PagerDuty against 4.7 for Authenticator App. That said, the two scores are not equally well evidenced: Authenticator App has 34K ratings behind it against 5.2K, so its average is the more settled of the two. Written reviews are what separate them: 25% of PagerDuty's written reviews are positive against 45% of Authenticator App's.
PagerDuty ships an update weekly, Authenticator App every 2 weeks. The most recent releases landed on November 6, 2026 and November 8, 2026 respectively.
| Parameter | PagerDuty | Authenticator App |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (5.2K ratings) — better | 4.7 (34K ratings) |
| Positive reviews | 24.7% of reviews | 44.7% of reviews — better |
| Number of ratings | 5.2K | 34K — better |
| Update frequency | Weekly — better | Every 2 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPad, iPod, Mac, Apple Watch — better |
| Requires iOS | 18.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 79 MB | 220 MB |
| Age rating | 4+ | 4+ |
| Developer | PagerDuty Inc. | Zoho Corporation |
Customer experience
PagerDuty
Authenticator App
User reviews
PagerDuty
From 5.2K App Store ratingsWhat we love
- 💡 Excellent integration with various services
- 🚀 Great functionality and all the tools you need
- 👍 Prefer the app to browser version
Room to improve
- 🐛 Font sizing issue
- 🐛 Unable to change alert sound
- 👎 The widget is clutter
- 👎 Stop waking me up
- 👎 Stop review begging
Authenticator App
From 34K App Store ratingsWhat we love
- 🚀 Quick and efficient
- 🔒 Very secure
- 👍 Easy to use
- 💡 Has Apple Watch app
Room to improve
- 🐛 Unreliable notifications
- 🐛 Confusing user interface
- 🐛 Inconsistent behavior
- 🐛 Difficult to navigate
- 🐛 Locked out of accounts
Bugs and requests
PagerDuty
Reported bugs
19 issues- Font sizing issue
- Unable to change alert sound
- Cannot change settings
- Couldn't acknowledge incident
- Crashes on startup
Show 14 moreShow fewer
- Crashes frequently
- Unresponsive after alerts
- Vibration and sound settings not obeyed
- App unresponsive after alert
- Login Fail
- Major bug in update
- Logs out me every few weeks
- Crashes
- Crashes
- Crashes
- Useful...now broken
- Still buggy
- Couldn't acknowledge incident
- Couldn't acknowledge incident
Requested features
5 requests- Add ability to use custom sound for emergencies
- Add ability to use custom sound for emergencies
- Add ability to put services in maintenance mode
- Improve Resolved Incidents view to show oldest first
- Provide easy way to allow calls/texts during DND
Authenticator App
Reported bugs
4 issues- Push notifications not working
- Endless authentication loops
- Incompatibility with new devices
- Locking users out of accounts
Requested features
4 requests- Support for multiple accounts
- Ability to export data to other authenticator apps
- Improved error handling and feedback
- Simpler setup and onboarding process
In-app purchases
PagerDuty
No in-app purchases
Authenticator App
No in-app purchases
Questions
Is PagerDuty free?
Is Authenticator App free?
Which has better reviews, PagerDuty or Authenticator App?
Do PagerDuty or Authenticator App have ads?
Which is updated more often, PagerDuty or Authenticator App?
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