Comparison

Access Bank Mobile vs FirstMobile App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Access Bank Mobile

Manage your bank accounts securely on the go. Access balances, view recent transactions, and transfer funds. Pay bills conveniently from your mobile device.

Highlights
  • 24/7 account access
  • Check account balances
  • View recent transactions
  • Transfer money
  • Pay bills
Features
Read full description

Access Bank mobile is a free mobile banking app that provides secure, 24/7 account access. With Access Bank, you will be able to: -Check your account balances -View recent transactions -Transfer money between your accounts and pay bills. Getting started is simple. Just download the app and have your existing online user name and password ready. The Access Bank mobile app is free to download. Your mobile carrier’s text messaging and web access charges may apply. Web access is needed to use app. By downloading the app, you agree to comply with Access Bank’s terms and conditions for Mobile Banking.

About

FirstMobile App

This official mobile banking app offers convenient access to financial and non-financial transactions for account holders. It features a DIY enrollment process, allowing new customers to open accounts and existing customers to register without visiting a branch.

Highlights
  • Financial transactions
  • Non-financial transactions
  • DIY enrollment
  • Open new accounts
  • Register existing accounts
  • Digital banking experience
Read full description

FirstMobile is the official mobile banking smartphone application from FirstBank. It provides FirstBank account holders with convenient access to both financial and non-financial transactions via their mobile phones/devices. The App is sleek and convenient to use- evident in its DIY enrolment process. New customers can simply download the app and open a FirstBank account while existing customers with Verve or Naira Mastercards can register and begin using the app without cause to visit a physical branch location. FirstMobile is poised to offer an even more reliable and definitely more convenient digital banking experience with its latest version update.

Screenshots

Access Bank Mobile4 screens
FirstMobile App4 screens

Verdict

The call

The clearest difference is review sentiment: Access Bank Mobile at 73% against FirstMobile App's 15%. Access Bank Mobile also leads on rating (4.8 vs 3.1). FirstMobile App's advantage is monetization model (free vs free with in-app purchases) and ratings volume (2K vs 573). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Access Bank Mobile holds the better App Store score, 4.8 against 3.1. Both are backed by a comparable volume of ratings — 573 and 2K respectively. Written reviews point the same way: 73% of Access Bank Mobile's written reviews are positive against 15% of FirstMobile App's.

UpkeepUpdate frequency

Access Bank Mobile ships an update every 4 months, FirstMobile App every 2 months. Both last shipped on November 1, 2026.

Scorecard4 real differences · 6 level
Access Bank Mobile versus FirstMobile App: the parameters behind the verdict, then further details
ParameterAccess Bank MobileFirstMobile App
PriceFreeFree
Rating4.8 (573 ratings) — better3.1 (2K ratings)
Positive reviews72.7% of reviews — better14.9% of reviews
Number of ratings5732K — better
Update frequencyEvery 4 monthsEvery 2 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.0 — better15.1
Further details — not scored
Size102 MB119 MB
Age rating4+4+
DeveloperAccess BankFirst Bank of Nigeria Limited

Customer experience

Access Bank Mobile

All ratings566 ratings
Positive96.1%
Neutral1.2%
Negative2.7%
Written reviews11 reviews
Positive72.7%
Neutral0.0%
Negative27.3%

FirstMobile App

All ratings1,982 ratings
Positive46.8%
Neutral10.6%
Negative42.6%
Written reviews415 reviews
Positive14.9%
Neutral6.3%
Negative78.8%

User reviews

Access Bank Mobile

From 573 App Store ratings

What we love

  • 👍 Amazing customer service
  • 👍 Personal attention and care
  • 👍 Staff are knowledgeable
  • 👍 Makes users feel comfortable
  • 👍 Easy to use app

Room to improve

  • 👎 Very basic app functionality
  • 👎 Limited app features
  • 👎 Password and FaceID issues
  • 👎 App frequently down or not working
  • 👎 Cannot see payroll deposit until Friday

FirstMobile App

From 2K App Store ratings

What we love

  • 👍 Excellent features
  • 👍 Easy to navigate
  • 👍 Secure
  • 👍 Reliable
  • 👍 Convenient

Room to improve

  • 🐛 Frequent crashes
  • 🐛 Freezing issues
  • 🐛 Slow performance
  • 🐛 Network connection problems
  • 🐛 Buggy after updates

Bugs and requests

Access Bank Mobile

Reported bugs

3 issues
  • Consistently has issues with password, FaceID, stored pws
  • App is frequently down
  • App doesn't work with iOS 14.5

Requested features

1 request
  • Update app for iOS 14.5 compatibility

FirstMobile App

Reported bugs

5 issues
  • Unable to log in after update
  • Blank screen when selecting account to debit
  • Inconsistent behavior on different devices
  • OTP not received during login
  • Virtual card services not working properly

Requested features

7 requests
  • Add Face ID/fingerprint login
  • Introduce theme options (dark/light mode)
  • Improve account statement history
  • Enable e-statement generation
  • Add bulk transfer functionality
Show 2 more
  • Provide more login options beyond ATM card
  • Improve beneficiary management

In-app purchases

None

Access Bank Mobile

No in-app purchases

None

FirstMobile App

No in-app purchases

Questions

Is Access Bank Mobile free?
Access Bank Mobile is free to download, with no in-app purchases.
Is FirstMobile App free?
FirstMobile App is free to download, with no in-app purchases.
Which has better reviews, Access Bank Mobile or FirstMobile App?
Access Bank Mobile is rated higher. Access Bank Mobile averages 4.8 out of 5 from 573 ratings, while FirstMobile App averages 3.1 from 2K ratings.
Do Access Bank Mobile or FirstMobile App have ads?
Neither Access Bank Mobile nor FirstMobile App shows ads.
Which is updated more often, Access Bank Mobile or FirstMobile App?
Access Bank Mobile ships an update every 4 months, and FirstMobile App every 2 months. Most recently, Access Bank Mobile was updated on November 1, 2026 and FirstMobile App on November 1, 2026.

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