NetBenefits vs HealthEquity Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NetBenefits
Manage your Fidelity workplace benefits, including retirement savings, stock options, health insurance, and HSAs. Track account balances, investments, and expenses. Plan for your future with personalized tools and educational resources.
- Manage retirement savings
- Access stock options
- View health insurance details
- Track HSA expenses
- Personalize financial planning
- Change contributions and investments
- Access educational resources
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Download the Fidelity NetBenefits® app to easily manage your employee benefits—securely, all in one place. From your 401(k) and retirement savings to health insurance, Health Savings Accounts (HSAs), and stock plans, you can monitor, get notifications and take action anywhere, anytime. Employee retirement and savings • View balances and investments for your 401(k) at Fidelity, 403(b), and other retirement accounts • Review performance and track progress toward your retirement savings goals • Plan with confidence using articles, tools and videos to support your financial well being Health and benefits • Manage HSA expenses and investments • Quickly find health plan details, including: • Covered family members • Provider phone numbers • Group numbers • Enroll in health insurance during annual enrollment Take action • Change contributions and investments across eligible 401(k), 403(b), and HSA accounts • Move money or take a loan • Send documents and rollover checks using your phone’s camera Stay informed and secure • Get personalized, timely reminders about important account actions • Protect your information with advanced security features, including: • Customer verification • Biometrics Share feedback Tell us what you think. Love our app? Let us know. Can’t find something? Let us help you find what you’re looking for. Additional information The NetBenefits® smartphone app is available to individuals who have one or more workplace benefits provided by Fidelity Investments. Looking for help with accounts beyond your employee savings and benefits? Check out our companion Fidelity Investments app to explore more ways to save, invest and trade. NetBenefits and the NetBenefits design logo are registered service marks of FMR LLC. The images below are for illustrative purposes only. Fidelity Investments Privacy Policy: https://nb.fidelity.com/public/nb/default/resourceslibrary/articles/privacypolicy
HealthEquity Mobile
Manage your health benefit accounts conveniently from your mobile device. Access balances, submit claims, make payments, and manage debit cards. You can also track investments and receive personalized support.
- On-the-go account access and history
- Submit claims and payments
- Manage debit cards
- HSA investment management
- Document upload for claims
- Account activation and sign-up
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The HealthEquity mobile app is a convenient and powerful tool that gives you on-the-go access to your benefit accounts. Features include: - New member: Sign up or activate your account right from the app. - On-the-go access and history: Access all account balances and history wherever you go. - Documentation: Take a photo with your device, upload images from your gallery, or add images and PDFs from the Files app to initiate claims and payments. - Send payments and reimbursements: Send payments to providers or reimburse yourself for out-of-pocket expenses directly from your account. - Manage debit cards: Link your debit card transactions to claims and documentation, or order, activate, and replace cards for yourself and dependents. - Claims initiation and status viewing: View the status of claims as well as link payments and documentation to claims. - Investments: Manage your HSA investments. View performance, research funds, and place trades. - Notifications: Receive alerts when your HealthEquity card is used. - Enjoy personalized support: Get instant answers to your questions with chat and live help.
Screenshots
Verdict
The clearest difference is review sentiment: NetBenefits at 45% against HealthEquity Mobile's 8%. NetBenefits also leads on rating (4.6 vs 4.3). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
NetBenefits holds the better App Store score, 4.6 against 4.3. Both are backed by a comparable volume of ratings — 29K and 15K respectively. Written reviews point the same way: 45% of NetBenefits's written reviews are positive against 8% of HealthEquity Mobile's.
Both ship on a similar rhythm, roughly every 3 weeks. Both last shipped on November 9, 2026.
| Parameter | NetBenefits | HealthEquity Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (29K ratings) — better | 4.3 (15K ratings) |
| Positive reviews | 44.6% of reviews — better | 8.4% of reviews |
| Number of ratings | 29K — better | 15K |
| Update frequency | Every 3 weeks | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #48 — better | #72 |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 17.0 | 16.6 — better |
| Further details — not scored | ||
| Size | 280 MB | 123 MB |
| Age rating | 4+ | 4+ |
| Developer | Fidelity Investments | HealthEquity |
Customer experience
NetBenefits
HealthEquity Mobile
User reviews
NetBenefits
From 29K App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Convenient mobile access
- 🔒 Secure document upload
- 💡 Helpful retirement planning tools
Room to improve
- 🐛 Buggy and glitchy
- 🕸️ Feels like a mobile website, not a true app
- 🤔 Confusing navigation and user experience
- ⏱️ Slow performance and long load times
HealthEquity Mobile
From 15K App Store ratingsWhat we love
- 👍 User-friendly interface
- 🚀 Easy to navigate
- 💰 Helpful for managing medical expenses
- 📊 Provides clear account balance information
Room to improve
- 🐛 Frequent crashes and freezes
- 🔒 Security issues causing login problems
- 📁 Unreliable document upload and attachment functionality
- 🕰️ Slow app performance
- 🤔 Confusing and counter-intuitive workflows
Bugs and requests
NetBenefits
Reported bugs
4 issues- Face ID/Touch ID not working after updates
- Inability to enter check amounts for rollover
- Frequent crashes and system errors
- Inconsistent behavior across iOS versions
Requested features
4 requests- Improve mobile optimization and responsiveness
- Integrate all website features directly into the app
- Add more detailed account and investment tracking
- Streamline document upload and rollover processes
HealthEquity Mobile
Reported bugs
4 issues- Incorrect account balance display
- Inability to log in or access account
- Disappearing or corrupted expense documentation
- Reimbursement requests failing to process
Requested features
4 requests- Allow saving of provider information to avoid repeated entry
- Improve visibility and status tracking of reimbursement requests
- Provide better integration between mobile app and web portal
- Optimize receipt capture to handle non-square formats
In-app purchases
NetBenefits
No in-app purchases
HealthEquity Mobile
No in-app purchases
Questions
Is NetBenefits free?
Is HealthEquity Mobile free?
Which has better reviews, NetBenefits or HealthEquity Mobile?
Do NetBenefits or HealthEquity Mobile have ads?
Which is updated more often, NetBenefits or HealthEquity Mobile?
Which is more popular, NetBenefits or HealthEquity Mobile?
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