Comparison

NetBenefits vs HealthEquity Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

NetBenefits

Manage your Fidelity workplace benefits, including retirement savings, stock options, health insurance, and HSAs. Track account balances, investments, and expenses. Plan for your future with personalized tools and educational resources.

Highlights
  • Manage retirement savings
  • Access stock options
  • View health insurance details
  • Track HSA expenses
  • Personalize financial planning
  • Change contributions and investments
  • Access educational resources
Features
Currently charting
Read full description

Download the Fidelity NetBenefits® app to easily manage your employee benefits—securely, all in one place. From your 401(k) and retirement savings to health insurance, Health Savings Accounts (HSAs), and stock plans, you can monitor, get notifications
and take action anywhere, anytime. Employee retirement and savings • View balances and investments for your 401(k) at Fidelity, 403(b), and other retirement accounts • Review performance and track progress toward your retirement savings goals • Plan with confidence using articles, tools and videos to support your financial well being Health and benefits • Manage HSA expenses and investments • Quickly find health plan details, including: • Covered family members • Provider phone numbers • Group numbers • Enroll in health insurance during annual enrollment Take action • Change contributions and investments across eligible 401(k), 403(b), and HSA accounts • Move money or take a loan • Send documents and rollover checks using your phone’s camera Stay informed and secure • Get personalized, timely reminders about important account actions • Protect your information with advanced security features, including: • Customer verification • Biometrics Share feedback Tell us what you think. Love our app? Let us know. Can’t find something? Let us help you find what you’re looking for.
 Additional information The NetBenefits® smartphone app is available to individuals who have one or more workplace benefits provided by Fidelity Investments.
 Looking for help with accounts beyond your employee savings and benefits? Check out our companion Fidelity Investments app to explore more ways to save, invest and trade. NetBenefits and the NetBenefits design logo are registered service marks of FMR LLC. The images below are for illustrative purposes only.
 Fidelity Investments Privacy Policy: https://nb.fidelity.com/public/nb/default/resourceslibrary/articles/privacypolicy

About

HealthEquity Mobile

Manage your health benefit accounts conveniently from your mobile device. Access balances, submit claims, make payments, and manage debit cards. You can also track investments and receive personalized support.

Highlights
  • On-the-go account access and history
  • Submit claims and payments
  • Manage debit cards
  • HSA investment management
  • Document upload for claims
  • Account activation and sign-up
Features
Currently charting
Read full description

The HealthEquity mobile app is a convenient and powerful tool that gives you on-the-go access to your benefit accounts. Features include: - New member: Sign up or activate your account right from the app. - On-the-go access and history: Access all account balances and history wherever you go. - Documentation: Take a photo with your device, upload images from your gallery, or add images and PDFs from the Files app to initiate claims and payments. - Send payments and reimbursements: Send payments to providers or reimburse yourself for out-of-pocket expenses directly from your account. - Manage debit cards: Link your debit card transactions to claims and documentation, or order, activate, and replace cards for yourself and dependents. - Claims initiation and status viewing: View the status of claims as well as link payments and documentation to claims. - Investments: Manage your HSA investments. View performance, research funds, and place trades. - Notifications: Receive alerts when your HealthEquity card is used. - Enjoy personalized support: Get instant answers to your questions with chat and live help.

Screenshots

NetBenefits4 screens
HealthEquity Mobile4 screens

Verdict

The call

The clearest difference is review sentiment: NetBenefits at 45% against HealthEquity Mobile's 8%. NetBenefits also leads on rating (4.6 vs 4.3). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

NetBenefits holds the better App Store score, 4.6 against 4.3. Both are backed by a comparable volume of ratings — 29K and 15K respectively. Written reviews point the same way: 45% of NetBenefits's written reviews are positive against 8% of HealthEquity Mobile's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 3 weeks. Both last shipped on November 9, 2026.

Scorecard2 real differences · 9 level
NetBenefits versus HealthEquity Mobile: the parameters behind the verdict, then further details
ParameterNetBenefitsHealthEquity Mobile
PriceFreeFree
Rating4.6 (29K ratings) — better4.3 (15K ratings)
Positive reviews44.6% of reviews — better8.4% of reviews
Number of ratings29K — better15K
Update frequencyEvery 3 weeksEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#48 — better#72
DevicesiPhone, iPadiPhone, iPad
Requires iOS17.016.6 — better
Further details — not scored
Size280 MB123 MB
Age rating4+4+
DeveloperFidelity InvestmentsHealthEquity

Customer experience

NetBenefits

All ratings29,146 ratings
Positive92.2%
Neutral1.6%
Negative6.2%
Written reviews563 reviews
Positive44.6%
Neutral4.4%
Negative51.0%

HealthEquity Mobile

All ratings14,665 ratings
Positive81.8%
Neutral1.3%
Negative16.9%
Written reviews1,156 reviews
Positive8.4%
Neutral3.8%
Negative87.8%

User reviews

NetBenefits

From 29K App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Convenient mobile access
  • 🔒 Secure document upload
  • 💡 Helpful retirement planning tools

Room to improve

  • 🐛 Buggy and glitchy
  • 🕸️ Feels like a mobile website, not a true app
  • 🤔 Confusing navigation and user experience
  • ⏱️ Slow performance and long load times

HealthEquity Mobile

From 15K App Store ratings

What we love

  • 👍 User-friendly interface
  • 🚀 Easy to navigate
  • 💰 Helpful for managing medical expenses
  • 📊 Provides clear account balance information

Room to improve

  • 🐛 Frequent crashes and freezes
  • 🔒 Security issues causing login problems
  • 📁 Unreliable document upload and attachment functionality
  • 🕰️ Slow app performance
  • 🤔 Confusing and counter-intuitive workflows

Bugs and requests

NetBenefits

Reported bugs

4 issues
  • Face ID/Touch ID not working after updates
  • Inability to enter check amounts for rollover
  • Frequent crashes and system errors
  • Inconsistent behavior across iOS versions

Requested features

4 requests
  • Improve mobile optimization and responsiveness
  • Integrate all website features directly into the app
  • Add more detailed account and investment tracking
  • Streamline document upload and rollover processes

HealthEquity Mobile

Reported bugs

4 issues
  • Incorrect account balance display
  • Inability to log in or access account
  • Disappearing or corrupted expense documentation
  • Reimbursement requests failing to process

Requested features

4 requests
  • Allow saving of provider information to avoid repeated entry
  • Improve visibility and status tracking of reimbursement requests
  • Provide better integration between mobile app and web portal
  • Optimize receipt capture to handle non-square formats

In-app purchases

None

NetBenefits

No in-app purchases

None

HealthEquity Mobile

No in-app purchases

Questions

Is NetBenefits free?
NetBenefits is free to download, with no in-app purchases.
Is HealthEquity Mobile free?
HealthEquity Mobile is free to download, with no in-app purchases.
Which has better reviews, NetBenefits or HealthEquity Mobile?
NetBenefits is rated higher. NetBenefits averages 4.6 out of 5 from 29K ratings, while HealthEquity Mobile averages 4.3 from 15K ratings.
Do NetBenefits or HealthEquity Mobile have ads?
Neither NetBenefits nor HealthEquity Mobile shows ads.
Which is updated more often, NetBenefits or HealthEquity Mobile?
NetBenefits ships an update every 3 weeks, and HealthEquity Mobile every 3 weeks. Most recently, NetBenefits was updated on November 9, 2026 and HealthEquity Mobile on November 9, 2026.
Which is more popular, NetBenefits or HealthEquity Mobile?
NetBenefits currently peaks at #48 in the App Store charts, and HealthEquity Mobile at #72. Chart position reflects recent download velocity rather than total install base.

Other comparisons