Comparison

Shellpoint vs Lakeview Mortgage

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Shellpoint

Manage your mortgage conveniently online. View account details, make payments, and access important documents directly from your mobile device. Stay on top of your loan with easy-to-use tools.

Highlights
  • View loan account details
  • Make one-time payments
  • Schedule recurring payments
  • Access statements and documents
  • View recent account activity
Features
Read full description

Shellpoint: Easily manage your mortgage online with the Shellpoint app. All in the palm of your hand you can view account details, select payment options, access important documents, and more! Download the Shellpoint app to: - View a snapshot of your current loan, including account details, recent activity, and payment info. - Make a one-time payment, view pending payments, or schedule recurring payments. - Access statements and documents. Who is Shellpoint Mortgage Servicing? Shellpoint Mortgage Servicing manages (or “services”) mortgage loans after mortgage lenders originate them. On behalf of lenders and investor clients, Shellpoint Mortgage Servicing accepts and processes mortgage payments from more than 1.7 million homeowners nationwide. In recent years the company has grown to become America’s 5th-largest non-bank mortgage servicer, with over 2,500 employees based out of offices in Florida, South Carolina, Texas, and Arizona.

About

Lakeview Mortgage

Manage your home loan finances with ease. This app allows you to make payments, review statements, set up autopay, and track your loan details. Access your mortgage information and agent assistance 24/7 for convenient account management.

Highlights
  • Make loan payments
  • Review monthly statements
  • Setup AutoPay
  • View loan documents
  • Track loan finances
  • Manage paperless billing
Read full description

Sit back and relax, your mortgage loan servicing is with us. For 40 years, we have helped homeowners just like you manage loan payments, escrow, insurance, taxes, and other aspects of your home loan for years following origination. When it comes to simplifying the complexities of mortgage loan finances, we’re here to help you every step of the way. In just a few taps, you can make a loan payment or access your mortgage details using the Lakeview Mortgage app. We know now, more than ever, homeowners expect personalized convenience to manage their accounts 24/7 and we are committed to delivering it. We’ve made it easier to: • Setup AutoPay convenience • Review monthly statements • Make secure payments • View documents and other correspondence • Track loan finances • Manage paperless billing • And more! With access to top answers to your account questions and agent assistance at the ready, it’s more convenient to manage your mortgage loan than ever before.

Screenshots

Shellpoint3 screens
Lakeview Mortgage4 screens

Verdict

The call

Shellpoint and Lakeview Mortgage both sit at 4.9 stars, but that hides the real split: 55% of Shellpoint's written reviews are positive against 44% of Lakeview Mortgage's. On price, rating, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.9 for Shellpoint against 4.8 for Lakeview Mortgage. Both are backed by a comparable volume of ratings — 17K and 20K respectively. Written reviews are what separate them: 55% of Shellpoint's written reviews are positive against 44% of Lakeview Mortgage's.

UpkeepUpdate frequency

Shellpoint ships an update monthly, Lakeview Mortgage every 6 weeks. The most recent releases landed on October 2, 2026 and October 3, 2026 respectively.

Scorecard1 real difference · 9 level
Shellpoint versus Lakeview Mortgage: the parameters behind the verdict, then further details
ParameterShellpointLakeview Mortgage
PriceFreeFree
Rating4.9 (17K ratings) — better4.8 (20K ratings)
Positive reviews55.0% of reviews — better43.7% of reviews
Number of ratings17K20K — better
Update frequencyMonthly — betterEvery 6 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.014.0 — better
Further details — not scored
Size73 MB36 MB
Age rating4+17+
DeveloperNewrez LLCLoanCare

Customer experience

Shellpoint

All ratings17,141 ratings
Positive98.1%
Neutral1.2%
Negative0.7%
Written reviews100 reviews
Positive55.0%
Neutral5.0%
Negative40.0%

Lakeview Mortgage

All ratings11,304 ratings
Positive96.8%
Neutral1.2%
Negative2.0%
Written reviews151 reviews
Positive43.7%
Neutral6.0%
Negative50.3%

User reviews

Shellpoint

From 17K App Store ratings

What we love

  • 👍 Easy to use
  • 👍 Straightforward payment process
  • 👍 Convenient payment history
  • 👍 Smooth system
  • 👍 Easy payment service

Room to improve

  • 🐛 App crashes or doesn't load
  • 🐛 Outdated and clunky interface
  • 🐛 Slow performance
  • 🐛 Lack of modern features
  • 🐛 Unreliable customer service

Lakeview Mortgage

From 20K App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Convenient payment options
  • 💡 Helpful mortgage management tools

Room to improve

  • 🐛 Frequent login issues
  • 🔒 Security concerns with Okta integration
  • ⏱️ Delayed payment processing
  • 🔧 Outdated and buggy app

Bugs and requests

Shellpoint

Reported bugs

3 issues
  • Unable to access loan information
  • Keyboard not working in app
  • Login issues, unable to log in

Requested features

4 requests
  • Ability to set up and save multiple accounts
  • Push notifications for due dates
  • Clearer payment history breakdown
  • Partial payment option

Lakeview Mortgage

Reported bugs

3 issues
  • App crashes and freezes
  • Biometric authentication not working
  • Website and app not syncing properly

Requested features

3 requests
  • Ability to make separate payments from different accounts
  • Option to schedule payments on specific dates
  • Debit card payment integration

In-app purchases

None

Shellpoint

No in-app purchases

None

Lakeview Mortgage

No in-app purchases

Questions

Is Shellpoint free?
Shellpoint is free to download, with no in-app purchases.
Is Lakeview Mortgage free?
Lakeview Mortgage is free to download, with no in-app purchases.
Which has better reviews, Shellpoint or Lakeview Mortgage?
Shellpoint is rated higher. Shellpoint averages 4.9 out of 5 from 17K ratings, while Lakeview Mortgage averages 4.8 from 20K ratings.
Do Shellpoint or Lakeview Mortgage have ads?
Neither Shellpoint nor Lakeview Mortgage shows ads.
Which is updated more often, Shellpoint or Lakeview Mortgage?
Shellpoint ships an update monthly, and Lakeview Mortgage every 6 weeks. Most recently, Shellpoint was updated on October 2, 2026 and Lakeview Mortgage on October 3, 2026.

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