Shellpoint vs Lakeview Mortgage
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Shellpoint
Manage your mortgage conveniently online. View account details, make payments, and access important documents directly from your mobile device. Stay on top of your loan with easy-to-use tools.
- View loan account details
- Make one-time payments
- Schedule recurring payments
- Access statements and documents
- View recent account activity
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Shellpoint: Easily manage your mortgage online with the Shellpoint app. All in the palm of your hand you can view account details, select payment options, access important documents, and more! Download the Shellpoint app to: - View a snapshot of your current loan, including account details, recent activity, and payment info. - Make a one-time payment, view pending payments, or schedule recurring payments. - Access statements and documents. Who is Shellpoint Mortgage Servicing? Shellpoint Mortgage Servicing manages (or “services”) mortgage loans after mortgage lenders originate them. On behalf of lenders and investor clients, Shellpoint Mortgage Servicing accepts and processes mortgage payments from more than 1.7 million homeowners nationwide. In recent years the company has grown to become America’s 5th-largest non-bank mortgage servicer, with over 2,500 employees based out of offices in Florida, South Carolina, Texas, and Arizona.
Lakeview Mortgage
Manage your home loan finances with ease. This app allows you to make payments, review statements, set up autopay, and track your loan details. Access your mortgage information and agent assistance 24/7 for convenient account management.
- Make loan payments
- Review monthly statements
- Setup AutoPay
- View loan documents
- Track loan finances
- Manage paperless billing
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Sit back and relax, your mortgage loan servicing is with us. For 40 years, we have helped homeowners just like you manage loan payments, escrow, insurance, taxes, and other aspects of your home loan for years following origination. When it comes to simplifying the complexities of mortgage loan finances, we’re here to help you every step of the way. In just a few taps, you can make a loan payment or access your mortgage details using the Lakeview Mortgage app. We know now, more than ever, homeowners expect personalized convenience to manage their accounts 24/7 and we are committed to delivering it. We’ve made it easier to: • Setup AutoPay convenience • Review monthly statements • Make secure payments • View documents and other correspondence • Track loan finances • Manage paperless billing • And more! With access to top answers to your account questions and agent assistance at the ready, it’s more convenient to manage your mortgage loan than ever before.
Screenshots
Verdict
Shellpoint and Lakeview Mortgage both sit at 4.9 stars, but that hides the real split: 55% of Shellpoint's written reviews are positive against 44% of Lakeview Mortgage's. On price, rating, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.9 for Shellpoint against 4.8 for Lakeview Mortgage. Both are backed by a comparable volume of ratings — 17K and 20K respectively. Written reviews are what separate them: 55% of Shellpoint's written reviews are positive against 44% of Lakeview Mortgage's.
Shellpoint ships an update monthly, Lakeview Mortgage every 6 weeks. The most recent releases landed on October 2, 2026 and October 3, 2026 respectively.
| Parameter | Shellpoint | Lakeview Mortgage |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (17K ratings) — better | 4.8 (20K ratings) |
| Positive reviews | 55.0% of reviews — better | 43.7% of reviews |
| Number of ratings | 17K | 20K — better |
| Update frequency | Monthly — better | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 73 MB | 36 MB |
| Age rating | 4+ | 17+ |
| Developer | Newrez LLC | LoanCare |
Customer experience
Shellpoint
Lakeview Mortgage
User reviews
Shellpoint
From 17K App Store ratingsWhat we love
- 👍 Easy to use
- 👍 Straightforward payment process
- 👍 Convenient payment history
- 👍 Smooth system
- 👍 Easy payment service
Room to improve
- 🐛 App crashes or doesn't load
- 🐛 Outdated and clunky interface
- 🐛 Slow performance
- 🐛 Lack of modern features
- 🐛 Unreliable customer service
Lakeview Mortgage
From 20K App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Convenient payment options
- 💡 Helpful mortgage management tools
Room to improve
- 🐛 Frequent login issues
- 🔒 Security concerns with Okta integration
- ⏱️ Delayed payment processing
- 🔧 Outdated and buggy app
Bugs and requests
Shellpoint
Reported bugs
3 issues- Unable to access loan information
- Keyboard not working in app
- Login issues, unable to log in
Requested features
4 requests- Ability to set up and save multiple accounts
- Push notifications for due dates
- Clearer payment history breakdown
- Partial payment option
Lakeview Mortgage
Reported bugs
3 issues- App crashes and freezes
- Biometric authentication not working
- Website and app not syncing properly
Requested features
3 requests- Ability to make separate payments from different accounts
- Option to schedule payments on specific dates
- Debit card payment integration
In-app purchases
Shellpoint
No in-app purchases
Lakeview Mortgage
No in-app purchases
Questions
Is Shellpoint free?
Is Lakeview Mortgage free?
Which has better reviews, Shellpoint or Lakeview Mortgage?
Do Shellpoint or Lakeview Mortgage have ads?
Which is updated more often, Shellpoint or Lakeview Mortgage?
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