Ruby 2.0 Virtual Receptionists vs ViceADAS

Ruby serves small businesses by delivering exceptional customer experiences over the phone and online via website chat. We’re a team of service-oriented professionals blended with an innovative tech company. Our highly trained receptionists use proprietary software to personalize a caller or website visitor’s experience, answer FAQs, transfer callers and take messages, and collect information that makes it easy for the businesses we represent to follow up.

ViceAdas puts your ADAS calibration workflow in your pocket. From the first inspection to the final invoice, manage every job—wherever the work happens. Track incoming jobs, assign technicians, schedule services, document calibrations with photos, and handle billing without leaving the shop floor. WHAT YOU CAN DO • Dashboard – see upcoming and in-progress jobs at a glance, filtered by shop, technician, status, and date • Inspections – create manual jobs, scan VINs, upload repair orders, search and filter, and move jobs through every status • Calibrations – review required and equipped calibrations, edit parts and notes, and capture calibration photos and supporting documents • Scheduling – schedule services, set default technicians per shop, and accept or decline service requests • Billing – build estimates and invoices, edit line items, apply discounts, record payments, issue refunds, and sync with QuickBooks and Stripe • Shops & Users – manage locations, billing details, team members, and role-based permissions • Reference – a built-in wiki and activity logs keep your team aligned BUILT FOR ADAS calibration providers, auto glass and collision shops, and the technicians and administrators who run them. ViceAdas requires an account on the ViceAdas platform. If your company isn't set up yet, contact your administrator or the ViceAdas team.