Con Edison vs My Spectrum
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Con Edison
Manage your utility account conveniently from your mobile device. This app allows you to securely pay bills, review your energy usage, and receive tips to reduce consumption. You can also report outages and easily contact customer support.
- Secure sign-in
- Bill review
- Secure payment
- Energy usage comparison
- Energy saving tips
- Outage reporting
- Contact support
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A fast and secure way to sign in, pay your bill, and get insights on your energy use. You can easily: • Review your bill • Pay securely • Compare and manage your energy use • Get tips for lowering your energy bill • Report outages • Contact us
My Spectrum
Manage all your services in one place. Pay bills, track data usage, troubleshoot internet, and explore TV options. Get notifications and support without appointments.
- Pay bills and enroll in Auto Pay
- Manage mobile data usage and plans
- Troubleshoot WiFi and internet connections
- View TV channel lineups and streaming apps
- Self-install equipment
- Chat with customer service
- Receive service notifications
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One app – all your services! We’ve made it even easier for residential customers to sign in and manage your Spectrum account with My Spectrum App. Pay Your Spectrum Bill • Pay your bill for Spectrum Mobile, Internet, TV and Home Phone. • Enroll in Auto Pay: Never miss a billing due date. • Schedule one-time payments: Control how and when your Spectrum payment is sent. • Sign-up for paperless billing. • Find statements: Review previous billing statements and service history. Do You Speak Spanish? • Toggle your language preferences from English to Spanish right in the app. Manage Mobile Services • Check your Spectrum Mobile data usage and manage your plans. • Add and activate your new Mobile line. Stay Informed • Get billing, equipment, activation and outage notifications right on the home screen. • Upgrade to Advanced WiFi and receive our best-in-class Security Suite. • Troubleshoot your WiFi and internet connections with our enhanced dual Speed Test. • Find your nearest Spectrum Store. • Connect to Spectrum WiFi access points nationwide. Explore TV and Streaming Services • View your streaming apps and TV channel lineup included in your plan. • Conveniently manage your streaming subscriptions in one place. • Create the perfect channel lineup and customize your streaming experience with premium channel add-ons. Simplified Support • Self-install your modem, router and other devices without making an appointment. • Chat with us in app, including live Spectrum customer service. • Track your technician in the app. • Quickly search and find answers with our newly designed support section. Tell Us What You Think • Share feedback about your app experience – we read every comment. • We love suggestions about the My Spectrum App – we use customer feedback when we plan our updates. Discover Our Other Apps • Spectrum TV: Stream movie and TV favorites right from your phone. • Spectrum Sports: Never miss a game when you’re on the go. • Spectrum News: Local news, weather, events and more. • Spectrum Enterprise: For when your office means business.
Screenshots
Verdict
The clearest difference is update cadence: My Spectrum at every 5 days against Con Edison's every 6 weeks. My Spectrum also leads on ratings volume (3.5M vs 125K) and review sentiment (63% vs 48%). Con Edison's advantage is monetization model (ad-supported vs free with in-app purchases). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for Con Edison against 4.8 for My Spectrum. That said, the two scores are not equally well evidenced: My Spectrum has 3.5M ratings behind it against 125K, so its average is the more settled of the two. Written reviews are what separate them: 48% of Con Edison's written reviews are positive against 63% of My Spectrum's.
Con Edison ships an update every 6 weeks, My Spectrum every 5 days. Both last shipped on October 18, 2026.
| Parameter | Con Edison | My Spectrum |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (125K ratings) | 4.8 (3.5M ratings) |
| Positive reviews | 48.4% of reviews | 62.7% of reviews — better |
| Number of ratings | 125K | 3.5M — better |
| Update frequency | Every 6 weeks | Every 5 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Ad-supported — better | Free with in-app purchases |
| Best chart rank | — | #12 — better |
| Devices | iPhone | iPhone, iPad — better |
| Requires iOS | 16.0 — better | 16.7 |
| Further details — not scored | ||
| Size | 20 MB | 225 MB |
| Age rating | 4+ | 17+ |
| Developer | Con Edison | Charter Communications |
Customer experience
Con Edison
My Spectrum
User reviews
Con Edison
From 125K App Store ratingsWhat we love
- 🚀 Easy to use
- 👍 Convenient payment options
- 👍 Helpful customer assistance
- 👍 Reliable app performance
Room to improve
- 🐛 Inconsistent login experience
- 🐛 Billing issues and inaccuracies
- 🔒 Security concerns with payment processing
- 🔋 Slow app performance
My Spectrum
From 3.5M App Store ratingsWhat we love
- 🚀 Effortless sign-up and setup
- 🚀 Lightning-fast internet speeds
- 👍 Convenient mobile service with unlimited plan
- 👍 Reliable and consistent service
- 👍 Helpful and professional customer service
Room to improve
- 🐛 App issues and glitches
- 🔒 Security concerns with account access
- 💰 Expensive pricing and hidden fees
- 🤔 Inconsistent and unreliable internet connection
- 👎 Poor customer service and billing issues
Bugs and requests
Con Edison
Reported bugs
3 issues- Inability to log in or access account
- Incorrect billing amounts and charges
- Payment failures and processing errors
Requested features
3 requests- Option to schedule payments in advance
- Improved visibility of billing details and due dates
- Integration with digital wallets for payments
My Spectrum
Reported bugs
3 issues- App authentication issues
- Inability to manage account and make payments through app
- Unexpected charges and billing problems
Requested features
5 requests- Improve app functionality and user experience
- Provide better security features like two-factor authentication
- Offer more transparent and flexible pricing options
- Enhance reliability and consistency of internet service
- Improve customer service and communication
In-app purchases
Con Edison
No in-app purchases
My Spectrum
No in-app purchases
