BCBSTN vs MyGalen
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BCBSTN
Access your health plan information, find care providers, and manage your benefits with this app. It offers quick login, live chat support, and digital ID cards for convenient healthcare management.
- Faster login with Touch/Face ID
- Live online chat support
- All plan coverage and costs in one place
- Digital Member ID card
- Find care providers and costs
- Easy telehealth access
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The BlueCross BlueShield of Tennessee app makes it easier than ever to get the plan information you need, when you need it. With our fresh, user-friendly design you now get: + Faster Login: Touch and Face ID login means no password memorizing + Live Online Chat: Get help from a live agent on your care team + All Your Details in One Place: All your plan coverage and costs are front and center + Digital ID Card: See and share your Member ID card with a single tap + Find Care and Costs: Find providers near you and how much you might pay for their care + Easy Telehealth Access: Easy-to-find link to make virtual doctor appointments Download the BCBSTN app today to get the details you need to feel confident about your plan and your health care.
MyGalen
Manage your healthcare on the go with this app. Schedule appointments, access health records, view statements, and communicate with your care team. Stay informed about clinic locations and provider specialties.
- Schedule and manage appointments
- Access health records
- View and pay bills
- Communicate with care team
- Find clinic locations
- Learn about providers
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Galen Medical Group is a physician-led, multi-specialty medical group that provides outstanding health care in the greater Chattanooga area. Everything we do is focused on caring for our patients, our Galen family, and our community. Our mission is to elevate the health of our community through multiple medical specialties providing excellent care delivered with wisdom, compassion, integrity and a commitment to technology, education and scientific inquiry. We help coordinate and manage health care through patient engagement utilizing all resources at our disposal. The MyGalen App allows our patients to access the care you and your loved ones deserve. Now, you can manage your health on the go with the following features: • Appointments - Schedule and manage upcoming appointments with our health professionals • Providers - Get to know our health professionals and their specialties • Locations - Stay updated on where our clinics and providers are located • Health Records - Securely access your health records, appointment visit notes, and test results • Statements - View statements and pay bills • Communication - Have questions concerning the care of you or your loved one? Reach out to your physician or care team through our messaging feature. • Galen Website - easily access our website • Social media - Stay in the loop with us
Screenshots
Verdict
The clearest difference is update cadence: BCBSTN at every 2 months against MyGalen's every 15 months. BCBSTN also leads on ratings volume (373 vs 10) and review sentiment (14% vs 0%). MyGalen's advantage is rating (2.6 vs 2.4). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyGalen holds the better App Store score, 2.6 against 2.4. That said, the two scores are not equally well evidenced: BCBSTN has 373 ratings behind it against 10, so its average is the more settled of the two. Written reviews complicate that: 14% of BCBSTN's written reviews are positive against 0% of MyGalen's, so the app with the better star average is not the one people write more warmly about.
BCBSTN ships an update every 2 months, MyGalen every 15 months. The most recent releases landed on October 19, 2026 and October 18, 2026 respectively.
| Parameter | BCBSTN | MyGalen |
|---|---|---|
| Price | Free | Free |
| Rating | 2.4 (373 ratings) | 2.6 (10 ratings) — better |
| Positive reviews | 14.5% of reviews — better | 0.0% of reviews |
| Number of ratings | 373 — better | 10 |
| Update frequency | Every 2 months — better | Every 15 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #206 — better | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.4 | 12.2 — better |
| Further details — not scored | ||
| Size | 66 MB | 14 MB |
| Age rating | 4+ | 12+ |
| Developer | BlueCross BlueShield of Tennessee | GALEN MEDICAL GROUP, P.C. |
Customer experience
BCBSTN
MyGalen
Bugs and requests
BCBSTN
Reported bugs
4 issues- Cannot enter login information
- App entirely non-functional
- Verification code entry not working
- Keyboard issues on login screen
Requested features
4 requests- Add Face ID or fingerprint login
- Improve provider search and filtering
- Allow adding medical history
- Fix digital ID card integration
MyGalen
Not enough reviews yet to summarise bugs or requests.
In-app purchases
BCBSTN
No in-app purchases
MyGalen
No in-app purchases
