BCBSTN vs Neela

The BlueCross BlueShield of Tennessee app makes it easier than ever to get the plan information you need, when you need it. With our fresh, user-friendly design you now get: + Faster Login: Touch and Face ID login means no password memorizing + Live Online Chat: Get help from a live agent on your care team + All Your Details in One Place: All your plan coverage and costs are front and center + Digital ID Card: See and share your Member ID card with a single tap + Find Care and Costs: Find providers near you and how much you might pay for their care + Easy Telehealth Access: Easy-to-find link to make virtual doctor appointments Download the BCBSTN app today to get the details you need to feel confident about your plan and your health care.

Meet Neela When you're caring for a parent, a spouse, or a child, you become the one holding all the details. Neela is your dependable caregiving assistant, helping you stay organized, informed, and in control, with your whole care network by your side. Neela is more than secure storage and a calendar. She's your personal assistant. She understands what you're going through, breaks down confusing medical information, summarizes doctor appointments, and keeps your care network organized so you can make better decisions faster. Bring In Your Care Network Caring works better together. Add the person you care for, invite the family members who help, and control who can see what. Everyone stays in the loop, and no one carries the details alone. Chat with Neela Ask questions, share updates, or get guidance 24/7. Neela learns your loved one's needs and offers compassionate support the moment you need it. Her knowledge draws on your Vault documents (medical records, POA, wills), plus your notes, tasks, calendar, and transcribed doctor appointments, so every response is relevant to your situation. Scribe and Summarize Doctor Appointments One of Neela's most powerful tools. During appointments (or any conversation), Neela listens and takes notes, capturing questions, instructions, and next steps. She'll create tasks and calendar reminders when needed, so nothing gets lost after the visit. Store Anything Securely in the Vault Keep essential information in one secure place. Upload medical records, legal documents, and insurance files for Neela to reference. Ask her to summarize complex notes, explain terminology, or answer questions without hunting through paperwork. Neela only shares what you allow with the people in your network. Tasks, Calendar, and Notes Coordinate care with ease. Add reminders or assign tasks across your network and let Neela manage the care calendar so you're not sifting through multiple schedules. Capture quick notes and let Neela remember them for you. Track Medications and Providers Keep every medication and provider detail for the person you care for (and anyone else in your network) in one place. Neela auto-fills details from the documents you upload, so dosages, schedules, phone numbers, and addresses stay current without manual entry. Just ask Neela anytime. Designed for the Person Holding It All Together Neela lightens the mental load, keeping you organized, informed, and connected to your care network. Whether you're new to caregiving or you've been your family's Chief Medical Officer for years, Neela is by your side with clarity, compassion, and guidance. Private and secure by design. Quick Feature List Support the loved ones you care for, with control over who sees what Chat with Neela for personalized, record-aware support Use Scribe to capture and summarize doctor visits Add, assign, and manage tasks across your care network Track medications and providers in one place Upload records to the secure Vault and ask Neela about them Private and secure by design Terms of use: https://app.ai.neelacares.com/terms Privacy Policy: https://app.ai.neelacares.com/privacy