Capsule CRM vs HaystackCRM
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Capsule CRM
Manage your business contacts, tasks, and sales opportunities on the go. This mobile CRM allows you to update your data offline, track communications, and view contact details with ease. It's designed for professionals who need to stay organized and productive outside the office.
- Offline data access and updates
- Contact and company management
- Task and calendar management
- Sales opportunity tracking
- Communication history logging
- Direct calling and emailing from contacts
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Access your Capsule account wherever you go. Capsule for iPhone provides access to your contacts, tasks, opportunities, projects and more. Capsule is the easy online CRM for doing business. Use Capsule to keep track of the people and companies you do business with, communications with them, opportunities in the pipeline and what needs to be done when. Capsule for iPhone features: • Access, add or update your data even when you're offline • See latest activity and updates from your co-workers • Start calls or emails directly from a contact's profile • View a contact's location on the map • See history of emails and notes about a contact • Keep track of sales opportunities • Manage your calendar and assign tasks IMPORTANT: An existing Capsule CRM account is required.
HaystackCRM
Manage leads, prospects, and deals with this mobile-first CRM. Track sales pipelines, tasks, and customer interactions on the go. Facilitates communication and deal closing for growing businesses.
- Lead and deal management
- Sales pipeline tracking
- Task and appointment reminders
- Contact mapping for sales visits
- Quote generation and sending
- Voice-to-text notes
- Calendar integration
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HaystackCRM is a mobile-first CRM that manages your leads, Prospects, and deals. Stay current on your sales pipeline by checking notes, statuses, and prospective deals with Customers. Easily access vital information on the go. Quickly move through your to-do list by adding a Task or tagging a teammate. Map local Contacts to create efficient sales visits. Move your Customers through the sales process by providing a Quote directly from Haystack CRM. Voice dictate Notes to update statuses in real time. Input meetings and events and view your phone’s calendar in HaystackCRM. Follow up on your conversations with integrated email. With access anywhere, you can complete the work before you get back to the office. Find the information that matters the most to effectively grow your business. *Contact details and associated deals viewable on single screen *Call or email Contacts with one tap *Map nearby Contacts and Prospects *Email conversations stored in Contact listings *Tag Contacts to segment by type *Get reminder alerts for Tasks or appointments *Quotes sent to Customers by email, text, or shared via integrated apps *Access documents vital to your business *Search globally for Companies, Contacts, or Opportunities *Assign customers to other team members *Track your sales goals *Calendar view of appointments, tasks, and closing dates HaystackCRM is the perfect tool for the sales team of growing businesses to manage their customer relationships. Never miss an opportunity to connect with a Customer or Prospect by having the information at your fingertips. Sign up for an account and start adding your current Customer list right away. Import from your address book for an easy way to build your connections. Set up your email account to link to HaystackCRM with a couple of steps by editing your profile in Settings. HaystackCRM is a free app and works with the HaystackCRM web account so you and your team can access key Customer information anywhere, anytime. Save time by updating sales opportunities after meetings or from the field. Close the deal and up your totals. HaystackCRM makes it easy to be prepared and have the answers for your customers with an easy-to-use and intuitive CRM app.
Screenshots
Verdict
The clearest difference is rating: HaystackCRM at 5.0 against Capsule CRM's 4.5. HaystackCRM also leads on review sentiment (100% vs 78%) and iOS requirement (12.4 vs 15.0). Capsule CRM's advantage is update cadence (every 5 weeks vs every 3 months) and ratings volume (45 vs 8). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HaystackCRM holds the better App Store score, 5.0 against 4.5. That said, the two scores are not equally well evidenced: Capsule CRM has 45 ratings behind it against 8, so its average is the more settled of the two. Written reviews point the same way: 78% of Capsule CRM's written reviews are positive against 100% of HaystackCRM's.
Capsule CRM ships an update every 5 weeks, HaystackCRM every 3 months. The most recent releases landed on November 1, 2026 and November 2, 2026 respectively.
| Parameter | Capsule CRM | HaystackCRM |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (45 ratings) | 5.0 (8 ratings) — better |
| Positive reviews | 78.4% of reviews | 100.0% of reviews — better |
| Number of ratings | 45 — better | 8 |
| Update frequency | Every 5 weeks — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.0 | 12.4 — better |
| Further details — not scored | ||
| Size | 9 MB | 19 MB |
| Age rating | 4+ | 4+ |
| Developer | Zestia | HaystackCRM LLC |
Customer experience
Capsule CRM
HaystackCRM
Bugs and requests
Capsule CRM
Reported bugs
3 issues- Freezing on home screen
- Inconsistent contact/opportunity sync between mobile and web
- Missing stock images in UI
Requested features
5 requests- Add calendar view in mobile app
- Integrate email inbox and texting functionality
- Improve custom fields and tags management in mobile app
- Implement native iOS notifications
- Develop an iPad-optimized version
HaystackCRM
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Capsule CRM
No in-app purchases
HaystackCRM
No in-app purchases









