myCellcom App vs LG&E KU ODP
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
myCellcom App
Manage your mobile account and track usage details from anywhere. View your plan, bill, and make payments. Set up usage notifications and easily contact customer support.
- View talk, text, and data usage
- View plan and bill details
- Make payments
- Manage usage notifications
- Contact customer support
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Get usage and account information on-the-go with the myCellcom app! The myCellcom app allows you to manage various account functions, including: •View talk, text and data usage •View your plan and bill •Make a payment •Manage usage notifications •Contact Cellcom To use the myCellcom app, you need to have a myCellcom account set up. To register for a free myCellcom account: •Simply go to http://my.cellcom.com select the link below the Log In button that says Click to Register, and follow the prompts to complete registration. –If you are registering as an Account Owner, to verify your relationship with the account, you will need to provide one of the following pieces of information: Account password or social security number (last 4 digits) or federal tax ID. –You can also choose to sign up as a Wireless User without an account password. A Wireless User account only has access to select information. Important Note: The information provided is solely an estimate and may not accurately reflect your current usage. It is based on information that is received and processed by Cellcom at this time. There may be some delays in processing information.
LG&E KU ODP
Manage your utility accounts with ease. Pay bills, track power outages, view usage history, and update account information. Secure login options are available for all customers.
- Pay bills with multiple methods
- View bill and payment history
- Set up bill reminders
- Report and track power outages
- View monthly energy usage
- Manage account details
- Secure login with biometrics
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The LG&E, KU and ODP mobile app is provided at no cost to customers (residential and most small businesses) and gives you the ability to pay your bill, view bill and payment history, set up bill reminders and paperless billing, view monthly usage, report and track power outages, manage your account, and more. Access your account(s) with ease - securely log in utilizing password, face ID™ or fingerprint/touch ID™. Features include: Paying your Bill: • Effortlessly pay your bill using your bank account, credit/debit card, Amazon Pay, PayPal and Venmo • Check your account balance • Review payment history • Manage payments – one time and Auto Pay • Manage notifications (for your bills, power outages, and other service requests) • Sign up for paperless billing Outage Information: • Report and track outages • Guest users can report outages without logging in • View outage status • Get up-to-date information from our outage map, with or without logging in Account Details: • View your bill • Manage phone number(s) and email address(es) • View a graph of your energy usage for the last 12 months • Check the status of your account(s) • Easily move between your utility accounts using the account selection at the top of the screen Contact Us: • Customer Service by phone or email
Screenshots
Verdict
The clearest difference is review sentiment: LG&E KU ODP at 72% against myCellcom App's 48%. LG&E KU ODP also leads on rating (4.8 vs 4.5) and ratings volume (25K vs 540). myCellcom App's advantage is device support (3 vs 1) and iOS requirement (12.2 vs 16.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
LG&E KU ODP holds the better App Store score, 4.8 against 4.5. That said, the two scores are not equally well evidenced: LG&E KU ODP has 25K ratings behind it against 540, so its average is the more settled of the two. Written reviews point the same way: 48% of myCellcom App's written reviews are positive against 72% of LG&E KU ODP's.
myCellcom App ships an update every 2 months, LG&E KU ODP every 3 months. The most recent releases landed on September 17, 2026 and September 24, 2026 respectively.
| Parameter | myCellcom App | LG&E KU ODP |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (540 ratings) | 4.8 (25K ratings) — better |
| Positive reviews | 48.2% of reviews | 72.4% of reviews — better |
| Number of ratings | 540 | 25K — better |
| Update frequency | Every 2 months — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 12.2 — better | 16.0 |
| Further details — not scored | ||
| Size | 5 MB | 29 MB |
| Age rating | 4+ | 4+ |
| Developer | New-Cell, Inc. | LG&E AND KU ENERGY LLC |
Customer experience
myCellcom App
LG&E KU ODP
User reviews
myCellcom App
From 540 App Store ratingsWhat we love
- 👍 Easy to use and navigate
- 📊 Convenient data usage tracking
- 💳 Simple bill payment process
- 👥 Family usage monitoring capabilities
- ⚡ Quick access to account information
Room to improve
- 🐛 Frequent app crashes
- 🔐 Requires login every time (session timeout issues)
- 💳 No saved payment information option
- 📱 Compatibility issues with newer iOS versions
- ⏱️ Slow data usage updates
LG&E KU ODP
From 25K App Store ratingsWhat we love
- 🚀 Easy to use
- 👍 User-friendly interface
- 💡 Convenient bill payment
- 🚀 Quick and simple
- 👍 Straightforward navigation
Room to improve
- 🐛 Occasional login issues
- 🐛 Unreliable outage reporting
- 🐛 Delayed payment processing
- 🐛 Inconsistent app performance
- 🐛 Blank screens after payment
Bugs and requests
myCellcom App
Reported bugs
10 issues- App crashes on launch or during payment processing
- Login screen loops without progressing
- Password save functionality not working
- Network unavailable errors despite active connection
- Crashes when logging in as secondary account holders
Show 5 moreShow fewer
- Inability to display multiple lines on shared accounts
- App won't load or open
- Forced logout after brief periods
- Card information field not retaining input
- Incompatible with iPhone iOS 18
Requested features
7 requests- Save credit card information for faster payments
- Face ID or biometric authentication
- Schedule payments for future dates
- View usage for all lines on account simultaneously
- Persistent login sessions
Show 2 moreShow fewer
- Real-time data usage updates
- In-app chat support feature
LG&E KU ODP
Reported bugs
5 issues- Login credentials not working
- Outage status not reflecting reality
- Delayed payment withdrawal from accounts
- Blank screens after attempting payment
- Outdated account information causing issues
Requested features
5 requests- Add self-service meter reading
- Improve payment processing speed
- Enhance outage reporting accuracy
- Provide current usage information
- Optimize app for larger screens
In-app purchases
myCellcom App
No in-app purchases
LG&E KU ODP
No in-app purchases









