Comparison

myCellcom App vs My WM

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

myCellcom App

Manage your mobile account and track usage details from anywhere. View your plan, bill, and make payments. Set up usage notifications and easily contact customer support.

Highlights
  • View talk, text, and data usage
  • View plan and bill details
  • Make payments
  • Manage usage notifications
  • Contact customer support
Features
Read full description

Get usage and account information on-the-go with the myCellcom app! The myCellcom app allows you to manage various account functions, including: •View talk, text and data usage •View your plan and bill •Make a payment •Manage usage notifications •Contact Cellcom To use the myCellcom app, you need to have a myCellcom account set up. To register for a free myCellcom account: •Simply go to http://my.cellcom.com select the link below the Log In button that says Click to Register, and follow the prompts to complete registration. –If you are registering as an Account Owner, to verify your relationship with the account, you will need to provide one of the following pieces of information: Account password or social security number (last 4 digits) or federal tax ID. –You can also choose to sign up as a Wireless User without an account password. A Wireless User account only has access to select information. Important Note: The information provided is solely an estimate and may not accurately reflect your current usage. It is based on information that is received and processed by Cellcom at this time. There may be some delays in processing information.

About

My WM

Manage your waste and recycling services conveniently from your mobile device. Pay bills, track pickups, report issues, and manage your account details. This app simplifies service management for residential and roll-off customers.

Highlights
  • Pay bills and view payment history
  • Track pickup schedules and report missed pickups
  • Manage multiple service accounts
  • Request container repairs and roll-off services
  • Update profile and communication preferences
  • View holiday schedules and weather alerts
Features
Read full description

The My WM mobile app makes it easy to manage accounts on the go. Getting started is easy and you can log in with your wm.com email and password. If you haven’t signed-up for a My WM online account yet you can complete first-time registration through the app. The My WM app allows you to: Manage Payments • Pay your bill • Enroll in autopay or paperless billing • View payment history • Cancel scheduled payments Keep Track of Pickups • View pickup schedule • Report a missed pickup • Request an extra pickup • View estimated pickup time • View holiday schedule and weather alerts Manage Your Service Account • Manage/link multiple accounts • Add/view payment methods • Contact customer support • Request a container repair Edit your My WM Profile • Edit profile settings • Update your communication preferences • Provide feedback • See alerts for Reschedules, Service Delays & General Info For Roll-Off Customers Only • Request a roll-off pickup • View roll-off history • Copy/resubmit pickup requests • Request a removal or relocation • View roll-off history • Edit or cancel a roll-off request For get help or if you have questions, contact WM directly at mywm@wm.com. Hazardous waste or special/profiled wastes may require validation of your profile expiration date and permit applicability. This could impact the removal of your materials within the 24-hour window.

Screenshots

myCellcom App4 screens
My WM4 screens

Verdict

The call

myCellcom App and My WM both sit at 4.5 stars, but that hides the real split: 48% of myCellcom App's written reviews are positive against 17% of My WM's. My WM's advantage is ratings volume (73K vs 540). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.5 for myCellcom App against 4.5 for My WM. That said, the two scores are not equally well evidenced: My WM has 73K ratings behind it against 540, so its average is the more settled of the two. Written reviews are what separate them: 48% of myCellcom App's written reviews are positive against 17% of My WM's.

UpkeepUpdate frequency

myCellcom App ships an update every 2 months, My WM every 5 weeks. The most recent releases landed on September 17, 2026 and September 25, 2026 respectively.

Scorecard2 real differences · 8 level
myCellcom App versus My WM: the parameters behind the verdict, then further details
ParametermyCellcom AppMy WM
PriceFreeFree
Rating4.5 (540 ratings)4.5 (73K ratings)
Positive reviews48.2% of reviews — better16.9% of reviews
Number of ratings54073K — better
Update frequencyEvery 2 monthsEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS12.2 — better13
Further details — not scored
Size5 MB86 MB
Age rating4+4+
DeveloperNew-Cell, Inc.Waste Management, Inc.

Customer experience

myCellcom App

All ratings540 ratings
Positive92.8%
Neutral3.7%
Negative3.5%
Written reviews56 reviews
Positive48.2%
Neutral14.3%
Negative37.5%

My WM

All ratings72,924 ratings
Positive88.0%
Neutral2.8%
Negative9.2%
Written reviews540 reviews
Positive16.9%
Neutral5.7%
Negative77.4%

User reviews

myCellcom App

From 540 App Store ratings

What we love

  • 👍 Easy to use and navigate
  • 📊 Convenient data usage tracking
  • 💳 Simple bill payment process
  • 👥 Family usage monitoring capabilities
  • ⚡ Quick access to account information

Room to improve

  • 🐛 Frequent app crashes
  • 🔐 Requires login every time (session timeout issues)
  • 💳 No saved payment information option
  • 📱 Compatibility issues with newer iOS versions
  • ⏱️ Slow data usage updates

My WM

From 73K App Store ratings

What we love

  • ⭐ Excellent customer service
  • 📅 Full-featured and functional app
  • 🚚 Reliable pickup service

Room to improve

  • 🔒 Unreliable autopay and billing issues
  • 🚫 Lack of communication and missed pickups
  • 🤖 Buggy and unresponsive app
  • 💰 Excessive and unexplained price hikes

Bugs and requests

myCellcom App

Reported bugs

10 issues
  • App crashes on launch or during payment processing
  • Login screen loops without progressing
  • Password save functionality not working
  • Network unavailable errors despite active connection
  • Crashes when logging in as secondary account holders
Show 5 more
  • Inability to display multiple lines on shared accounts
  • App won't load or open
  • Forced logout after brief periods
  • Card information field not retaining input
  • Incompatible with iPhone iOS 18

Requested features

7 requests
  • Save credit card information for faster payments
  • Face ID or biometric authentication
  • Schedule payments for future dates
  • View usage for all lines on account simultaneously
  • Persistent login sessions
Show 2 more
  • Real-time data usage updates
  • In-app chat support feature

My WM

Reported bugs

3 issues
  • App crashes when trying to view invoices
  • Profile editing functionality not working
  • Inconsistent information between app and website

Requested features

3 requests
  • Ability to report missed pickups directly in the app
  • More transparent billing and pricing information
  • Improved communication on service changes and delays

In-app purchases

None

myCellcom App

No in-app purchases

None

My WM

No in-app purchases

Questions

Is myCellcom App free?
myCellcom App is free to download, with no in-app purchases.
Is My WM free?
My WM is free to download, with no in-app purchases.
Which has better reviews, myCellcom App or My WM?
myCellcom App and My WM are both rated 4.5 out of 5 on the App Store, from 540 and 73K ratings respectively.
Do myCellcom App or My WM have ads?
Neither myCellcom App nor My WM shows ads.
Which is updated more often, myCellcom App or My WM?
myCellcom App ships an update every 2 months, and My WM every 5 weeks. Most recently, myCellcom App was updated on September 17, 2026 and My WM on September 25, 2026.

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