myCellcom App vs My WM
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
myCellcom App
Manage your mobile account and track usage details from anywhere. View your plan, bill, and make payments. Set up usage notifications and easily contact customer support.
- View talk, text, and data usage
- View plan and bill details
- Make payments
- Manage usage notifications
- Contact customer support
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Get usage and account information on-the-go with the myCellcom app! The myCellcom app allows you to manage various account functions, including: •View talk, text and data usage •View your plan and bill •Make a payment •Manage usage notifications •Contact Cellcom To use the myCellcom app, you need to have a myCellcom account set up. To register for a free myCellcom account: •Simply go to http://my.cellcom.com select the link below the Log In button that says Click to Register, and follow the prompts to complete registration. –If you are registering as an Account Owner, to verify your relationship with the account, you will need to provide one of the following pieces of information: Account password or social security number (last 4 digits) or federal tax ID. –You can also choose to sign up as a Wireless User without an account password. A Wireless User account only has access to select information. Important Note: The information provided is solely an estimate and may not accurately reflect your current usage. It is based on information that is received and processed by Cellcom at this time. There may be some delays in processing information.
My WM
Manage your waste and recycling services conveniently from your mobile device. Pay bills, track pickups, report issues, and manage your account details. This app simplifies service management for residential and roll-off customers.
- Pay bills and view payment history
- Track pickup schedules and report missed pickups
- Manage multiple service accounts
- Request container repairs and roll-off services
- Update profile and communication preferences
- View holiday schedules and weather alerts
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The My WM mobile app makes it easy to manage accounts on the go. Getting started is easy and you can log in with your wm.com email and password. If you haven’t signed-up for a My WM online account yet you can complete first-time registration through the app. The My WM app allows you to: Manage Payments • Pay your bill • Enroll in autopay or paperless billing • View payment history • Cancel scheduled payments Keep Track of Pickups • View pickup schedule • Report a missed pickup • Request an extra pickup • View estimated pickup time • View holiday schedule and weather alerts Manage Your Service Account • Manage/link multiple accounts • Add/view payment methods • Contact customer support • Request a container repair Edit your My WM Profile • Edit profile settings • Update your communication preferences • Provide feedback • See alerts for Reschedules, Service Delays & General Info For Roll-Off Customers Only • Request a roll-off pickup • View roll-off history • Copy/resubmit pickup requests • Request a removal or relocation • View roll-off history • Edit or cancel a roll-off request For get help or if you have questions, contact WM directly at mywm@wm.com. Hazardous waste or special/profiled wastes may require validation of your profile expiration date and permit applicability. This could impact the removal of your materials within the 24-hour window.
Screenshots
Verdict
myCellcom App and My WM both sit at 4.5 stars, but that hides the real split: 48% of myCellcom App's written reviews are positive against 17% of My WM's. My WM's advantage is ratings volume (73K vs 540). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.5 for myCellcom App against 4.5 for My WM. That said, the two scores are not equally well evidenced: My WM has 73K ratings behind it against 540, so its average is the more settled of the two. Written reviews are what separate them: 48% of myCellcom App's written reviews are positive against 17% of My WM's.
myCellcom App ships an update every 2 months, My WM every 5 weeks. The most recent releases landed on September 17, 2026 and September 25, 2026 respectively.
| Parameter | myCellcom App | My WM |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (540 ratings) | 4.5 (73K ratings) |
| Positive reviews | 48.2% of reviews — better | 16.9% of reviews |
| Number of ratings | 540 | 73K — better |
| Update frequency | Every 2 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 12.2 — better | 13 |
| Further details — not scored | ||
| Size | 5 MB | 86 MB |
| Age rating | 4+ | 4+ |
| Developer | New-Cell, Inc. | Waste Management, Inc. |
Customer experience
myCellcom App
My WM
User reviews
myCellcom App
From 540 App Store ratingsWhat we love
- 👍 Easy to use and navigate
- 📊 Convenient data usage tracking
- 💳 Simple bill payment process
- 👥 Family usage monitoring capabilities
- ⚡ Quick access to account information
Room to improve
- 🐛 Frequent app crashes
- 🔐 Requires login every time (session timeout issues)
- 💳 No saved payment information option
- 📱 Compatibility issues with newer iOS versions
- ⏱️ Slow data usage updates
My WM
From 73K App Store ratingsWhat we love
- ⭐ Excellent customer service
- 📅 Full-featured and functional app
- 🚚 Reliable pickup service
Room to improve
- 🔒 Unreliable autopay and billing issues
- 🚫 Lack of communication and missed pickups
- 🤖 Buggy and unresponsive app
- 💰 Excessive and unexplained price hikes
Bugs and requests
myCellcom App
Reported bugs
10 issues- App crashes on launch or during payment processing
- Login screen loops without progressing
- Password save functionality not working
- Network unavailable errors despite active connection
- Crashes when logging in as secondary account holders
Show 5 moreShow fewer
- Inability to display multiple lines on shared accounts
- App won't load or open
- Forced logout after brief periods
- Card information field not retaining input
- Incompatible with iPhone iOS 18
Requested features
7 requests- Save credit card information for faster payments
- Face ID or biometric authentication
- Schedule payments for future dates
- View usage for all lines on account simultaneously
- Persistent login sessions
Show 2 moreShow fewer
- Real-time data usage updates
- In-app chat support feature
My WM
Reported bugs
3 issues- App crashes when trying to view invoices
- Profile editing functionality not working
- Inconsistent information between app and website
Requested features
3 requests- Ability to report missed pickups directly in the app
- More transparent billing and pricing information
- Improved communication on service changes and delays
In-app purchases
myCellcom App
No in-app purchases
My WM
No in-app purchases









