Comparison

UMassFive Mobile Banking vs Eastern Bank Mobile Banking

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

UMassFive Mobile Banking

Manage your finances securely and conveniently from your mobile device. This app offers robust security features like card controls and budgeting tools to help you monitor your spending, set savings goals, and access your accounts anytime, anywhere.

Highlights
  • Card on/off controls
  • Spending limits
  • Geographic/merchant restrictions
  • Remote check deposit
  • Bill pay
  • Budgeting and savings goals
  • Fund transfers
Features
Read full description

Enjoy the convenience of Mobile Banking on the go, with enhanced security controls and budgeting tools that make secure access to your accounts, and management of your full financial picture easy. FEATURES Available anytime, anywhere, 24/7, with UMassFive Mobile Banking you can: - Turn your debit or credit card on and off - Set spending limits - Restrict use of your debit or credit card to specific geographic locations or by merchant type - Create and share travel plans - Send money to friends and family with Zelle® - Deposit checks remotely - Check account balances - Pay bills - Budget and set savings goals - Transfer funds - Open new accounts - Find your nearest UMassFive Branch/ATM - Contact UMassFive - Opt in for instant push alert notifications relevant to your accounts and much more.

About

Eastern Bank Mobile Banking

Manage your bank accounts, transfer funds, pay bills, and deposit checks conveniently from your mobile device. Offers secure login options and real-time account alerts for enhanced financial control on the go.

Highlights
  • View account balances and activity
  • Transfer money between accounts
  • Send money with Zelle®
  • Pay bills
  • Deposit checks
  • Manage debit card
  • Secure login with Face ID/Touch ID
Features
Read full description

Bank anywhere, anytime with Eastern Bank's mobile banking app. It's packed with great features to help manage your finances while on the go. Manage Your Accounts * View account balances and activity * Review account eStatements * Manage Debit Card: reset PIN, replace, and adjust limits Move Money * Transfer money between your Eastern Bank accounts * Send money with Zelle® to trusted friends and family using just their U.S. mobile phone number or email * Pay bills on the fly * Deposit checks from anywhere Security * Login quickly and securely with Face ID® or Touch ID® * Enroll in and manage alerts DISCLOSURES Eastern Bank does not charge fees to use its mobile banking app. Your mobile provider may charge fees for its text messaging and web access services. Check with your mobile provider for information about their fees. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. Face ID and Touch ID are registered trademarks of Apple® Eastern Bank, Member FDIC, Equal Housing Lender

Screenshots

UMassFive Mobile Banking4 screens
Eastern Bank Mobile Banking4 screens

Verdict

The call

The clearest difference is ads: Eastern Bank Mobile Banking at none against UMassFive Mobile Banking's shown. Eastern Bank Mobile Banking also leads on update cadence (every 5 weeks vs every 3 months). UMassFive Mobile Banking's advantage is review sentiment (30% vs 18%). On price, rating, ratings volume and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for UMassFive Mobile Banking against 4.8 for Eastern Bank Mobile Banking. Both are backed by a comparable volume of ratings — 3.2K and 6.3K respectively. Written reviews are what separate them: 30% of UMassFive Mobile Banking's written reviews are positive against 18% of Eastern Bank Mobile Banking's.

UpkeepUpdate frequency

UMassFive Mobile Banking ships an update every 3 months, Eastern Bank Mobile Banking every 5 weeks. The most recent releases landed on November 1, 2026 and October 30, 2026 respectively.

Scorecard3 real differences · 7 level
UMassFive Mobile Banking versus Eastern Bank Mobile Banking: the parameters behind the verdict, then further details
ParameterUMassFive Mobile BankingEastern Bank Mobile Banking
PriceFreeFree
Rating4.8 (3.2K ratings)4.8 (6.3K ratings) — better
Positive reviews29.8% of reviews — better17.6% of reviews
Number of ratings3.2K6.3K — better
Update frequencyEvery 3 monthsEvery 5 weeks — better
AdsYesNo — better
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, Apple Watch — betteriPhone, iPod
Requires iOS16.015.0 — better
Further details — not scored
Size90 MB241 MB
Age rating4+4+
DeveloperUMass Five College Federal Credit UnionEastern Bank

Customer experience

UMassFive Mobile Banking

All ratings2,614 ratings
Positive94.3%
Neutral2.6%
Negative3.0%
Written reviews47 reviews
Positive29.8%
Neutral10.6%
Negative59.6%

Eastern Bank Mobile Banking

All ratings6,326 ratings
Positive96.4%
Neutral1.4%
Negative2.2%
Written reviews148 reviews
Positive17.6%
Neutral6.8%
Negative75.7%

User reviews

UMassFive Mobile Banking

From 3.2K App Store ratings

What we love

  • 🚀 Easy to use
  • 👍 Smooth transitions
  • 💡 Great for online banking

Room to improve

  • 🐛 Login issues
  • 🐛 Frequent crashes
  • 🐛 Face/Touch ID not working
  • 🐛 Unreliable app performance
  • 🐛 Inconsistent user experience

Eastern Bank Mobile Banking

From 6.3K App Store ratings

What we love

  • 🚀 Clean, modern design
  • 👍 Easy to navigate
  • 🚀 Faster performance
  • 💡 Improved mobile check deposit

Room to improve

  • 🐛 Frequent crashes
  • 🔒 Weak security (no 2FA)
  • 👎 Removed useful features from old app
  • 👎 Difficult to switch between accounts

Bugs and requests

UMassFive Mobile Banking

Reported bugs

5 issues
  • Login not working
  • App crashing
  • Face/Touch ID not functioning
  • Frequent errors and timeouts
  • Inconsistent user experience across updates

Requested features

3 requests
  • Purchase transaction notifications
  • Credit card transaction history integration
  • Improved authentication options

Eastern Bank Mobile Banking

Reported bugs

4 issues
  • Login credentials not working
  • Delayed transaction posting
  • Mobile check deposit issues
  • Inability to log out properly

Requested features

4 requests
  • Ability to edit account names
  • Bring back transaction notes
  • Option to view full-screen on tablets
  • Seamless account switching

In-app purchases

None

UMassFive Mobile Banking

No in-app purchases

None

Eastern Bank Mobile Banking

No in-app purchases

Questions

Is UMassFive Mobile Banking free?
UMassFive Mobile Banking is free to download, with no in-app purchases.
Is Eastern Bank Mobile Banking free?
Eastern Bank Mobile Banking is free to download, with no in-app purchases.
Which has better reviews, UMassFive Mobile Banking or Eastern Bank Mobile Banking?
Eastern Bank Mobile Banking is rated higher. UMassFive Mobile Banking averages 4.8 out of 5 from 3.2K ratings, while Eastern Bank Mobile Banking averages 4.8 from 6.3K ratings.
Do UMassFive Mobile Banking or Eastern Bank Mobile Banking have ads?
UMassFive Mobile Banking shows ads; Eastern Bank Mobile Banking does not.
Which is updated more often, UMassFive Mobile Banking or Eastern Bank Mobile Banking?
UMassFive Mobile Banking ships an update every 3 months, and Eastern Bank Mobile Banking every 5 weeks. Most recently, UMassFive Mobile Banking was updated on November 1, 2026 and Eastern Bank Mobile Banking on October 30, 2026.

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