My WM vs Util360

The My WM mobile app makes it easy to manage accounts on the go. Getting started is easy and you can log in with your wm.com email and password. If you haven’t signed-up for a My WM online account yet you can complete first-time registration through the app. The My WM app allows you to: Manage Payments • Pay your bill • Enroll in autopay or paperless billing • View payment history • Cancel scheduled payments Keep Track of Pickups • View pickup schedule • Report a missed pickup • Request an extra pickup • View estimated pickup time • View holiday schedule and weather alerts Manage Your Service Account • Manage/link multiple accounts • Add/view payment methods • Contact customer support • Request a container repair Edit your My WM Profile • Edit profile settings • Update your communication preferences • Provide feedback • See alerts for Reschedules, Service Delays & General Info For Roll-Off Customers Only • Request a roll-off pickup • View roll-off history • Copy/resubmit pickup requests • Request a removal or relocation • View roll-off history • Edit or cancel a roll-off request For get help or if you have questions, contact WM directly at mywm@wm.com. Hazardous waste or special/profiled wastes may require validation of your profile expiration date and permit applicability. This could impact the removal of your materials within the 24-hour window.

Util360 Smart Utility Management Made Simple Stay in control of your water usage and billing with Util360. Our powerful cloud based solution makes it easy to monitor daily and monthly consumption, pay bills securely, and receive instant alerts, all in one easy to use app. What You Can Do • Track your water usage in real time • View detailed billing history anytime • Pay bills safely and quickly • Access clear service summaries • Go paperless and manage digital statements • Get notified about leaks and outages right away • Explore more smart tools to save water and money About Us Util360 is your trusted next generation technology partner. We help utility organizations worldwide deliver better customer experiences while achieving real business results and operational excellence. Our solutions bring together people, systems, and services with smooth integration across ERP, CRM, CSM, IVR and more. With the right mix of automation, digital tools, and continuous innovation, we help utilities lead the way in smart service and sustainability.