My WM vs Race CommandIQ
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My WM
Manage your waste and recycling services conveniently from your mobile device. Pay bills, track pickups, report issues, and manage your account details. This app simplifies service management for residential and roll-off customers.
- Pay bills and view payment history
- Track pickup schedules and report missed pickups
- Manage multiple service accounts
- Request container repairs and roll-off services
- Update profile and communication preferences
- View holiday schedules and weather alerts
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The My WM mobile app makes it easy to manage accounts on the go. Getting started is easy and you can log in with your wm.com email and password. If you haven’t signed-up for a My WM online account yet you can complete first-time registration through the app. The My WM app allows you to: Manage Payments • Pay your bill • Enroll in autopay or paperless billing • View payment history • Cancel scheduled payments Keep Track of Pickups • View pickup schedule • Report a missed pickup • Request an extra pickup • View estimated pickup time • View holiday schedule and weather alerts Manage Your Service Account • Manage/link multiple accounts • Add/view payment methods • Contact customer support • Request a container repair Edit your My WM Profile • Edit profile settings • Update your communication preferences • Provide feedback • See alerts for Reschedules, Service Delays & General Info For Roll-Off Customers Only • Request a roll-off pickup • View roll-off history • Copy/resubmit pickup requests • Request a removal or relocation • View roll-off history • Edit or cancel a roll-off request For get help or if you have questions, contact WM directly at mywm@wm.com. Hazardous waste or special/profiled wastes may require validation of your profile expiration date and permit applicability. This could impact the removal of your materials within the 24-hour window.
Race CommandIQ
Manage your smart home network with ease. Set up parental controls, create guest networks, and monitor connected devices and network usage. Perform speed tests to ensure optimal performance.
- Parental controls
- Guest network creation
- Speed tests
- View connected devices
- Monitor network usage
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Race CommandIQ is a simplified way to control and view every aspect of your smart home network. From setting up parental controls, creating guest networks, and running speed tests, you are in charge. View all connected devices within your home and monitor network usage.
Screenshots
Verdict
The clearest difference is ratings volume: My WM at 77K against Race CommandIQ's 265. My WM also leads on update cadence (every 6 weeks vs every 3 months) and iOS requirement (13 vs 16.0). Race CommandIQ's advantage is review sentiment (27% vs 16%). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.5 for My WM against 4.6 for Race CommandIQ. That said, the two scores are not equally well evidenced: My WM has 77K ratings behind it against 265, so its average is the more settled of the two. Written reviews are what separate them: 16% of My WM's written reviews are positive against 27% of Race CommandIQ's.
My WM ships an update every 6 weeks, Race CommandIQ every 3 months. The most recent releases landed on October 26, 2026 and October 21, 2026 respectively.
| Parameter | My WM | Race CommandIQ |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (77K ratings) | 4.6 (265 ratings) — better |
| Positive reviews | 16.4% of reviews | 26.9% of reviews — better |
| Number of ratings | 77K — better | 265 |
| Update frequency | Every 6 weeks — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 13 — better | 16.0 |
| Further details — not scored | ||
| Size | 86 MB | 138 MB |
| Age rating | 4+ | 4+ |
| Developer | Waste Management, Inc. | RACE TELECOMMUNICATIONS, LLC |
Customer experience
My WM
Race CommandIQ
User reviews
My WM
From 77K App Store ratingsWhat we love
- ⭐ Excellent customer service
- 📅 Full-featured and functional app
- 🚚 Reliable pickup service
Room to improve
- 🔒 Unreliable autopay and billing issues
- 🚫 Lack of communication and missed pickups
- 🤖 Buggy and unresponsive app
- 💰 Excessive and unexplained price hikes
Race CommandIQ
From 265 App Store ratingsWhat we love
- 🚀 Great internet speeds
- 💰 Good prices
- 👍 Better than Spectrum
- 🔒 Blocks hacking attempts
- 👍 Professional organization
Room to improve
- 🐛 App doesn't work
- 🐛 App not showing connected devices
- 🐛 App updates slowly or not at all
- 🐛 Clunky and cluttered interface
- 🐛 Internet range sucks
Bugs and requests
My WM
Reported bugs
3 issues- App crashes when trying to view invoices
- Profile editing functionality not working
- Inconsistent information between app and website
Requested features
3 requests- Ability to report missed pickups directly in the app
- More transparent billing and pricing information
- Improved communication on service changes and delays
Race CommandIQ
Reported bugs
13 issues- App not working
- App not showing connected devices
- App not updating
- App is clunky and cluttered
- App has delay error messages
Show 8 moreShow fewer
- App crashes
- App freezes
- App times out
- App continuously drops connection
- App not opening after update
- App not allowing account creation
- App not connecting to internet
- No way to run speed test from app
Requested features
6 requests- Update the app soon
- Need phone options dashboard
- Simplify phone setup
- Add pin code option for phone
- Create dashboard for phone setup
Show 1 moreShow fewer
- Add speed test functionality
In-app purchases
My WM
No in-app purchases
Race CommandIQ
No in-app purchases
