RingCentral vs Dictalogic Enterprise

Run your business communications from anywhere with AI built in. RingCentral brings your business phone, messages, and meetings into one powerful mobile app, enhanced with AI across every interaction. AI-powered communication, everywhere AI Receptionist Automatically answer, route, and manage inbound calls so your business never misses a customer. AI Calling Handle calls smarter with AI-powered assistance during and after every conversation. AI Notes and Transcripts Capture every call and meeting with transcripts, summaries, and action items. AI Conversation Expert Get insights, coaching, and recommendations to improve conversations and outcomes. AI Messaging and SMS Manage customer conversations in a shared SMS inbox and let AI draft replies and recaps. Your complete business phone on mobile • Make and receive calls with your business number • Send and receive SMS and team messages • Host and join video meetings from anywhere • Access contacts, call history, and voicemail in one place Built for teams and businesses of any size • Support sales, service, and operations on the go • Stay connected across devices with one unified system • Integrate with Google, Microsoft, Salesforce, and more Enterprise-grade reliability • Secure, compliant cloud communications • 99.999% availability for business-critical conversations • Trusted by 500,000 businesses worldwide Download now and access your RingCentral communications on mobile.

The Dictalogic solution includes tools to customise and manage global dictation systems from a central console. It allows users to dictate via their desktop or mobile devices and for the recorded audio to be assigned and transcribed either by custom speech services or using language models (trained by corpus or text files). Authors can assign these dictations to transcribers who may be located anywhere in the world, in any office or at home. The freedom to dictate from anywhere, on any mobile device, to anyone frees the business user from traditional restrictions. Authors can dictate in the morning from home and have work completed by the time they arrive in the office. Work can be monitored & distributed, 24/7, across departments within global office networks. Key Features: Cloud based solution using Microsoft Azure for resilience and service availability Scalable – number of users or usage Monthly cost per user model (or annual subscription model) - no Hardware costs for customers Full enterprise multi-office feature set – create authors, transcribers, global office pool groups, distribute work from anyone to any office Self-managed - local IT can perform admin functions (alternatively, support packages are available for more comprehensive end-user support) Offline usage is available to provide the ability to cache dictations within the browser when disconnected. Mobile devices can be used to dictate via the App. Integrates (via API) with both legacy hardware as well as 3 rd party applications Industrial Uses : Legal, Medical, Financial, Retail, Call Centre, Police, Manufacturing. Value proposition: The monthly subscription model is £10 per month per user. This includes all support and upgrades for the duration of the agreement. Discounts apply subject to the volume of licences and length of the agreement.