Microsoft 365 Admin vs Quest™ by Sourcepass

Manage users, groups, devices, reset passwords & receive critical notifications. The Microsoft 365 Admin App enables you to be productive from anywhere. The app allows you to receive critical notifications, add users, reset passwords, manage devices, create support requests, and more—all while you’re on the go. Who should use this app? People with an admin role to a Microsoft 365 or Office 365 enterprise or business subscription. What can I do with this app? - Add, edit, block, or delete users, reset passwords, assign roles, or manage aliases & devices. - Add groups, edit groups, and add or remove users from groups. - View all available and assigned licenses, assign licenses to users, add or remove licenses, view and download invoices. - Check the status of existing support requests, take actions on them, or create new ones. - Monitor the health of all services and view active incidents in Service Health. - Stay on top of all the upcoming changes and announcements via the Message Center feed. - Get push notifications about important information related to service health, message center, and billing. The app supports dark theme and is available in 39 languages. And if you're someone who is responsible for managing more than one tenant, you can sign-in to multiple tenants and quickly switch between them. We're listening and constantly improving the app based on your feedback. Tell us what you like, what we can do better, and what features you'd like to see in the app. Send your feedback to feedback365@microsoft.com.

Key Features of Quest™: Submit Tickets: Need support? Submit tickets with ease by selecting categories to narrow down your search and identify the appropriate form. We are here to streamline the process, so you can get back to what matters most to you. View Tickets: Curious about the status of your ticket? Quest™ allows you to monitor the status of your tickets and message your technician directly, keeping you informed every step of the way. Access Knowledge Base: Create customized KB topics to address commonly asked questions and provide guided walkthroughs on how to resolve issues. If you have any questions, please reach out to us at (877) 678-8080 or at www.sourcepass.com.