OpenTable for Restaurants vs Restaurant365
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
OpenTable for Restaurants
This app helps restaurants manage reservations, optimize operations, and enhance guest experiences. It allows for remote access to key metrics, reservation editing, and marketing campaign initiation. The iPad version offers comprehensive front-of-house and shift planning tools.
- Fill more seats
- Deliver remarkable hospitality
- Optimize operations
- Check cover trends and stats
- Make and edit reservations
- Start marketing campaigns
- Front-of-house guest and table management
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The OpenTable app is a robust restaurant management and marketing solution that helps fill more seats, deliver remarkable hospitality, and optimize operations. It is available for download for all OpenTable customers. From an iPhone, OpenTable customers can stay connected to their restaurant from anywhere. The Owner app on iPhone lets you check cover trends and stats, make and edit reservations, start a marketing campaign, receive VIP push notifications, and more. Additionally, OpenTable customers should use the iPad app for cloud-based front-of-house guest and table management, shift planning, and more. Note: This app is for restaurants using OpenTable. If you want to book a reservation, please download the OpenTable diner app or go to https://www.opentable.com/mobile.
Restaurant365
This app allows restaurant employees to manage their schedules, request time off, and communicate with colleagues. Managers can handle logbook entries, inventory counts, and accounts payable tasks.
- View employee schedules
- Request shift changes
- Request time off
- View time punches
- Secure employee communication
- Manager logbook entries
- Inventory counting
- Accounts payable management
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The Restaurant365 (R365) mobile app makes it easy for restaurant employees to see their schedule, request shift changes, request time off, view their time punches, and securely communicate with other employees. Managers can make logbook entries, respond to all employee scheduling requests, count inventory, and manage accounts payable (AP) tasks. If your restaurant uses the Restaurant365 platform, the R365 app is the best way to accomplish your tasks on a mobile device. Download the Restaurant365 app now!
Screenshots
Verdict
The clearest difference is rating: Restaurant365 at 4.8 against OpenTable for Restaurants's 4.0. Restaurant365 also leads on ratings volume (45K vs 431) and chart position (#202 vs unranked). OpenTable for Restaurants's advantage is update cadence (weekly vs fortnightly). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Restaurant365 holds the better App Store score, 4.8 against 4.0. That said, the two scores are not equally well evidenced: Restaurant365 has 45K ratings behind it against 431, so its average is the more settled of the two. Written reviews point the same way: 24% of OpenTable for Restaurants's written reviews are positive against 28% of Restaurant365's.
OpenTable for Restaurants ships an update weekly, Restaurant365 fortnightly. The most recent releases landed on October 23, 2026 and October 26, 2026 respectively.
| Parameter | OpenTable for Restaurants | Restaurant365 |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (431 ratings) | 4.8 (45K ratings) — better |
| Positive reviews | 24.2% of reviews | 28.2% of reviews — better |
| Number of ratings | 431 | 45K — better |
| Update frequency | Weekly — better | Fortnightly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | — | #202 — better |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 17.0 | 16.0 — better |
| Further details — not scored | ||
| Size | 103 MB | 101 MB |
| Age rating | 4+ | 17+ |
| Developer | OpenTable, Inc. | Restaurant365 |
Customer experience
OpenTable for Restaurants
Restaurant365
User reviews
OpenTable for Restaurants
From 431 App Store ratingsWhat we love
- 🚀 Fantastic system
- 👍 User-friendly
- 🚀 Quick access and ability to add reservations/notes on the fly
Room to improve
- 🐛 Glitchy and freezes frequently
- 🐛 Doesn't update in real-time
- 🐛 Constantly logging out
- 🐛 Buggy after updates
- 🐛 Unreliable and inconsistent
Restaurant365
From 45K App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Efficient scheduling
- 💡 Useful for managers
- 👍 User-friendly interface
Room to improve
- 🐛 Buggy and unreliable
- 🔍 Lacks important features
- 🤔 Confusing layout and navigation
- 🙅♀️ Poor communication and support
Bugs and requests
OpenTable for Restaurants
Reported bugs
5 issues- Reservations not syncing across devices
- Guest info not displaying correctly
- Inability to update reservation details
- Crashing and freezing issues
- Compatibility problems with newer devices
Requested features
6 requests- Floor plan view on mobile
- Ability to customize tags/courses
- Waitlist functionality improvements
- More control over reservations on mobile
- Better guest management tools
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- Ability to respond to reviews in-app
Restaurant365
Reported bugs
4 issues- Frequent crashes and app freezes
- Login and password reset issues
- Inventory count discrepancies
- Schedule and shift information not updating properly
Requested features
4 requests- Ability to contact employees directly
- Calendar sync for schedules
- Clearer shift assignment and pickup process
- Improved inventory management tools
In-app purchases
OpenTable for Restaurants
No in-app purchases
Restaurant365
No in-app purchases
Questions
Is OpenTable for Restaurants free?
Is Restaurant365 free?
Which has better reviews, OpenTable for Restaurants or Restaurant365?
Do OpenTable for Restaurants or Restaurant365 have ads?
Which is updated more often, OpenTable for Restaurants or Restaurant365?
Other comparisons
