LoungeKey vs Civitatis
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
LoungeKey
Access a global network of airport lounges and experiences with your payment card. Enjoy contactless entry, check visit entitlements, and discover dining, spa, and sleep pods in over 700 airports worldwide. Elevate your travel journey with additional services and benefits.
- Contactless entry with Digital Card
- Check visit entitlement and history
- Search and save lounges/experiences
- Access global airport lounges
- Discover dining, spa, and sleep pods
- Unlock additional travel services
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Download the LoungeKey™ app today - the must-have travel companion for LoungeKey cardholders. Register your account in the app with your payment card details to access a global network of airport lounges and experiences, including dining, spa and sleep pods in over 700 airports worldwide. •Enjoy contactless entry with your Digital Card •Stay up to date, check your current visit entitlement and history •Search for lounges and experiences, and save your favourites •Unlock more with access to additional Travel Services and benefits that elevate your travel journey Enhance your airport experience with the LoungeKey app.
Civitatis
Discover and book over 90,000 activities worldwide, from guided tours to adventure sports. Plan your itinerary, access vouchers offline, and enjoy flexible payment options. Get personalized suggestions and exclusive app-only deals to make the most of your travels.
- Explore 90,000+ global activities
- Personalized travel suggestions
- Build itineraries in 'My Trips'
- Offline access to vouchers and schedules
- 24/7 customer support
- Exclusive app-only offers
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So, you know where you’re going on your next trip, but have you decided what you’re going to do when you get there? With the free Civitatis app, you can explore over 90,000 activities around the world, from guided tours and day trips to bar crawls and bungee jumps. Whether you’re in the early stages of planning a trip or looking for a last-minute idea, the new and improved Civitatis app offers a wide variety of hand-picked experiences for every type of traveler. Backed by over 5 million verified reviews, 24/7 customer support, and industry-leading flexibility, you can organize your trip with confidence. Founded in 2008, Civitatis has helped over 40,000,000 travelers get the most out of their trips. From Rome to New York, from Medellín to Tokyo, from Sydney to Cape Town, Civitatis has a plan for you. Discover, plan, and travel with one single app Get personalized travel suggestions anywhere in the world based on your interests. Save your favorite ideas and build your itinerary in My Trips. Access your vouchers, schedules, and meeting points online or offline. Let the app guide you before, during, and after your trip with real-time reminders and support. Enjoy exclusive app-only offers and discounts Flexible payment options Book with Apple Pay, Google Pay, PayPal, and all major credit cards Transparent prices, no hidden fees Reserve now and pay later Pay in installments Experiences offered by Civitatis Free Tours and guided visits Day trips and multi-day excursions Skip-the-line tickets for top attractions Food tours, bar crawls, and cooking classes Cruises, helicopter rides Airport transfers and transport services Travel services like insurance and eSims Much more!
Screenshots
Verdict
LoungeKey and Civitatis both sit at 4.8 stars, but that hides the real split: 54% of Civitatis's written reviews are positive against 22% of LoungeKey's. LoungeKey's advantage is iOS requirement (14.0 vs 17.0). On price, rating, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for LoungeKey against 4.8 for Civitatis. Both are backed by a comparable volume of ratings — 17K and 7.4K respectively. Written reviews are what separate them: 22% of LoungeKey's written reviews are positive against 54% of Civitatis's.
LoungeKey ships an update fortnightly, Civitatis every 9 days. Both last shipped on October 20, 2026.
| Parameter | LoungeKey | Civitatis |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (17K ratings) | 4.8 (7.4K ratings) — better |
| Positive reviews | 21.6% of reviews | 53.7% of reviews — better |
| Number of ratings | 17K — better | 7.4K |
| Update frequency | Fortnightly | Every 9 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 14.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 235 MB | 252 MB |
| Age rating | 4+ | +4 |
| Developer | Lounge Key Ltd | CIVITATIS TOURS S.L. |
Customer experience
LoungeKey
Civitatis
User reviews
LoungeKey
From 17K App Store ratingsWhat we love
- 🌟 Excellent service
- 🌍 Worldwide lounge access
- 🍽️ Great food and amenities
- 👍 Seamless user experience
Room to improve
- 🐛 Frequent login/password issues
- 🔍 Unclear lounge access policies
- 🔌 Unreliable app functionality
- 💳 Unexpected charges
Civitatis
From 7.4K App Store ratingsWhat we love
- 👍 Excellent tour guides
- 🚀 Smooth booking process
- 💡 Variety of tour options
- 🚗 Reliable transportation services
Room to improve
- 🐛 Booking and account issues
- 🕰️ Last-minute tour cancellations
- 🤖 Poor customer service
- 🗺️ Incorrect tour information
Bugs and requests
LoungeKey
Reported bugs
4 issues- Unable to register or create account
- App crashes on launch or login
- Validation errors when adding payment card
- Incorrect lounge information in the app
Requested features
4 requests- Add digital card to mobile wallet
- Display remaining free visits
- Improve lounge search and booking
- Provide better customer support
Civitatis
Reported bugs
3 issues- Unable to log in or create account
- Incorrect tour details or meeting points
- Unreliable booking confirmations
Requested features
4 requests- Improved communication with customers
- Easier account management
- More flexible cancellation policies
- Better tour descriptions and details
In-app purchases
LoungeKey
No in-app purchases
Civitatis
No in-app purchases









