Comparison

MyBell vs Toronto Hydro

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MyBell

Manage all your Bell services conveniently from your mobile device. View usage, pay bills, change plans, upgrade devices, and get support. It offers self-serve tools for installations and troubleshooting.

Highlights
  • View usage and bills
  • Manage rate plans and add-ons
  • Change TV programming
  • Upgrade devices
  • Self-serve installation guides
  • Virtual repair tools
  • Shop for Bell services
Features
Read full description

The award-winning MyBell app lets you manage all of your Bell services any time, anywhere, from the moment you order them. • View your Mobility usage. • Change your TV programming. • Add a travel option. • Upgrade your device. • Manage your Mobility rate plan, add-ons, and data. • View and pay your bill, and set up pre-authorized payments. • Activate a Mobility line • Get instant access to Bell’s 5G network • Shop for all your Bell services • Change your Internet package and run a speed test. • Get support from anywhere in the app. Take advantage of advanced self-serve tools to do more while saving time: • Use our step-by-step guide to install your new Internet, TV or Home phone services yourself. • Manage your appointment with your Bell technician. • Use our Virtual Repair tool to detect and fix issues with your Internet, TV or Home phone services. Plus, take advantage of personalized offers and exciting contests exclusive to Bell customers. The MyBell app is optimized for iOS 13.0 and above. For app support or troubleshooting, please contact us at: mybellappsupport@bell.ca

About

Toronto Hydro

Access outage maps, report issues, and manage your account. View details on current and planned outages, construction projects, and access bills and notifications.

Highlights
  • View outage details
  • Report outages
  • Access account information
  • View bills
  • Sign up for notifications
  • Report problems
Features
Read full description

The Toronto Hydro mobile app provides access to outage and construction maps, your online account, and other online tools and services. Download the app to: • View details on current outages • Report an outage in your area • Find information on planned outages and construction projects in your area • Access your account to view your Toronto Hydro bills, sign up for outage notifications, register for eBills and more • Use tools and services, such as our report a problem feature and service request forms • Access our contact options Terms and conditions are available online at torontohydro.com/terms-conditions.

Screenshots

MyBell4 screens
Toronto Hydro4 screens

Verdict

The call

The clearest difference is update cadence: MyBell at weekly against Toronto Hydro's every 10 months. MyBell also leads on review sentiment (18% vs 6%). Toronto Hydro's advantage is iOS requirement (15.0 vs 18.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

MyBell ships an update weekly, Toronto Hydro every 10 months. The most recent releases landed on November 1, 2026 and October 27, 2026 respectively.

Scorecard3 real differences · 7 level
MyBell versus Toronto Hydro: the parameters behind the verdict, then further details
ParameterMyBellToronto Hydro
PriceFreeFree
Rating4.5 (6.5K ratings) — better—
Positive reviews18.3% of reviews — better5.9% of reviews
Number of ratings6.5K — better—
Update frequencyWeekly — betterEvery 10 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPod
Requires iOS18.015.0 — better
Further details — not scored
Size717 MB10 MB
Age rating4+4+
DeveloperBell CanadaToronto Hydro

Customer experience

MyBell

All ratings6,454 ratings
Positive87.1%
Neutral3.6%
Negative9.4%
Written reviews1,395 reviews
Positive18.3%
Neutral4.2%
Negative77.6%

Toronto Hydro

Written reviews34 reviews
Positive5.9%
Neutral5.9%
Negative88.2%

Bugs and requests

MyBell

Reported bugs

4 issues
  • Login issues
  • Inconsistent app behavior
  • Inaccurate data reporting
  • Compatibility problems with newer devices

Requested features

4 requests
  • Dark mode option
  • Improved customer support
  • Simplified billing and account management
  • Enhanced data usage monitoring

Toronto Hydro

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

MyBell

No in-app purchases

None

Toronto Hydro

No in-app purchases

Questions

Is MyBell free?
MyBell is free to download, with no in-app purchases.
Is Toronto Hydro free?
Toronto Hydro is free to download, with no in-app purchases.
Do MyBell or Toronto Hydro have ads?
Neither MyBell nor Toronto Hydro shows ads.
Which is updated more often, MyBell or Toronto Hydro?
MyBell ships an update weekly, and Toronto Hydro every 10 months. Most recently, MyBell was updated on November 1, 2026 and Toronto Hydro on October 27, 2026.

Other comparisons