West Elm vs Ferguson Home
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
West Elm
Discover modern furniture, home décor, and design inspiration. Create personalized registries, book design consultations, and shop curated looks for every room. Effortlessly design a home that reflects your unique style.
- Discover new arrivals and collections
- Create and manage wedding registries
- Book virtual or in-store design consultations
- Shop curated looks by room
- Receive personalized product recommendations
- Shop kids furniture and decor
Read full descriptionHide full description
The West Elm app brings modern furniture, home décor, inspiration, and effortless shopping together in one place. Discover furniture, rugs, lighting, bedding, and décor designed to help you create a home that's uniquely yours. Shop kids furniture and décor to create a dream space for your children. From expert Design Services to Wedding Registry and personalized inspiration, the app makes it easy to shop, design, and celebrate life's biggest moments. Here's what you can do with the app: • Discover More: Be the first to shop new arrivals, seasonal collections, and fresh design inspiration. • Wedding Registry: Create, manage, and update your wedding registry anytime, anywhere. • Design Services: Book a virtual or in-store design consultation to bring your vision to life with personalized expert guidance. • Shop by Room: Explore curated looks for every room and shop complete spaces with ease. • Picks Just for You: Receive personalized recommendations based on your style and shopping history. About West Elm: Since 2002, West Elm has been creating modern furniture and home décor with exceptional quality and timeless style. Our designers craft thoughtfully designed collections that help you create spaces you'll love for years to come.
Ferguson Home
Discover premium home improvement products and expert guidance for your kitchen, bath, lighting, and whole home projects. Plan, manage, and track your projects with industry-leading brands and personalized service.
- Expert guidance and personalized service
- Comprehensive selection of premium products
- Project planning and management tools
- Real-time order tracking
- Browse by room or category
- Professional advantages for builders and designers
Read full descriptionHide full description
Experience the ultimate home improvement destination. The Ferguson Home app connects you with expert guidance and an unparalleled selection of premium products to bring your vision to life. With industry-leading brands and personalized service, discover everything you need for your kitchen, bath, lighting, and whole home projects—all in one place. Key Features: • One-on-one guidance from dedicated Project Experts • Comprehensive selection of renowned brands • Project planning and management tools • Real-time order tracking and delivery updates Browse by Room or Category: • Kitchen & Bath • Lighting & Fans • Appliances • Hardware & Décor • Outdoor Living • Smart Home Solutions Professional Advantages for builders, designers, and architects: • Dedicated account manager access • Exclusive Pro pricing • Project management tools • Custom client proposals • Coordinated delivery scheduling • Instant quote notifications Download now to experience the Ferguson Home difference—where expertise meets inspiration, and every project becomes a success story.
Screenshots
Verdict
West Elm and Ferguson Home both sit at 4.8 stars, but that hides the real split: 51% of Ferguson Home's written reviews are positive against 31% of West Elm's. Ferguson Home also leads on device support (3 vs 1) and iOS requirement (15.1 vs 17.0). West Elm's advantage is update cadence (every 3 weeks vs every 3 months). On price, rating, ratings volume and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for West Elm against 4.9 for Ferguson Home. Both are backed by a comparable volume of ratings — 5.9K and 11K respectively. Written reviews are what separate them: 31% of West Elm's written reviews are positive against 51% of Ferguson Home's.
West Elm ships an update every 3 weeks, Ferguson Home every 3 months. The most recent releases landed on November 6, 2026 and November 8, 2026 respectively.
| Parameter | West Elm | Ferguson Home |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (5.9K ratings) | 4.9 (11K ratings) — better |
| Positive reviews | 31.3% of reviews | 50.9% of reviews — better |
| Number of ratings | 5.9K | 11K — better |
| Update frequency | Every 3 weeks — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 341 MB | 39 MB |
| Age rating | 4+ | 4+ |
| Developer | Williams-Sonoma, Inc. | Build.com |
Customer experience
West Elm
Ferguson Home
User reviews
West Elm
From 5.9K App Store ratingsWhat we love
- 👍 Excellent customer service
- 🚀 Quality and style of products
- 💡 Free swatch samples
- 🤩 Unique and beautiful designs
Room to improve
- 🐛 Frequent app crashes and freezes
- 🔍 Poor search and navigation functionality
- 🛒 Issues with cart and saved items
- ⏰ Long delivery times and order delays
- 🔌 Buggy and unresponsive app performance
Ferguson Home
From 11K App Store ratingsWhat we love
- ⏱️ Time saving and convenient
- 🛒 Easy to navigate
- 🤝 Great company
- 🏆 Built Amazing
- 🙌 Positive Experience!
Room to improve
- 🐛 Plagued with bugs
- 🙅♂️ Bad customer service
- 🚫 Loved this app till it stopped working
- 🔍 Photos don't size correctly
- 💻 User interface does not work on ipad
Bugs and requests
West Elm
Reported bugs
4 issues- App crashes when trying to return items
- Inability to link rewards account
- Saved items disappearing from cart
- Shipping and delivery information not accurate
Requested features
4 requests- Add AR view in room feature
- Improve product reviews and ratings
- Allow opting out of promotional emails
- Fix login and account management issues
Ferguson Home
Reported bugs
10 issues- Login screen freezes
- Incompatible with older devices
- Zoom issue when viewing item
- App is unusable
- Photos don't size correctly
Show 5 moreShow fewer
- User interface does not work on ipad
- App Does Not Launch
- New version won't load
- App freezes
- See in room crashes the app every time I try to use that function
Requested features
4 requests- Dark mode option
- Advanced analytics dashboard
- Customizable product filters
- Landscape mode for iPad
In-app purchases
West Elm
No in-app purchases
Ferguson Home
No in-app purchases
